GT60 Shutdown

Getting annoyed with this laptop not shutting down, Sometimes it will and sometimes it just refuses to shutdown. It turns windows off then just Hangs on a black screen, keyboard still lit up. Bluetooth on and power on. Battery on to I am so confused

How long have you waited?
My GT70 will occasionally take a minute to shutdown in the state you're talking about.

Similar Messages

Shutdown after start GT60

Hi, here is my problem:
After i power on my laptop, fan accelerates to maximum speed than completely stops and than again accelerates. After several cycles laptop automatically shutdown.
I try run from the mains or/and battery, same result :(
Can somebody advise me what to do?

do ec reset: https://forum-en.msi.com/faq/article/how-to-reset-the-ec-embedded-controller
does the notebook can boot when its doing this?
how you ended to this situation? give some history

Installing SSD in GT60 Dominator

Hi,
I just picked up a new GT60 Dominator 3K Edition. The laptop did not come with an SSD installed, though I had a 240GB SSD from my old laptop, and I would love to be able to shift the OS over to the SSD and use the 1TB drive just for data and a few rarely used programs.
Anybody have any answers as to how to do this?
F3 system Reset/Refresh doesn't give me the option to install on a different drive, Creating a recovery disc using BurnRecovery software doesn't seem to work? Any solutions? What if i Swap the 2 drives over physcially inside the laptop, and use the different SATA ports, would that get me anywhere?
Thanks in advance?

There's a number of different ways to do it, but here's my preference....
1. Make the MSI Burn Recovery (backup) disks/DVD's.
2. Before installing the SSD, ensure that there are NO partitions on the SSD. It needs to be unpartitioned so the Burn Recovery disks can set it up properly.
3. Remove HDD, Install SSD (into SATA3 location).
4. Install the OS and such using MSI Burn Recovery.
5. After setting up the OS and getting everything running properly, shutdown.
6. Install HDD into secondary/SATA2 slot.
7. Ensure that the BIOS recognizes both drives and that the SSD is set as the boot drive.
This is much longer than just attempting to clone, but I don't trust cloning from a HDD to an SSD. In the end, if/when it doesn't work, you'll end up doing this anyway. Personally, again, I know this works and it's how I would do it. Save yourself the headache.
IF MSI Burn Recovery isn't working, I'd contact MSI. Something might be wrong with your installation.
>>How to contact MSI.<<

GT60 power light color inconsistency

I have recently purchased two GT60 Dominator laptops (870m version), and I have a question about the physical power button light. First, I am already aware of the fact that the light is white when using the integrated GPU and orange when using the dedicated Nvidia GPU. However, I am experiencing two different scenarios with two identical laptops.
Laptop A: When the laptop has been shutdown and is off, the physical power button light is off.
Laptop B: When the laptop has been shutdown and is off, the physical power button is a light orange (lighter than it is when powered on and using the Nvidia graphics).
I would like to know which laptop is normal and which one is defective.
In case I am not being coherent enough in my inquiry, I am talking about the actual power button you press to turn on the laptop, not the status LED indicators under the touchpad.
I would greatly appreciate it if someone could kindly chime in on whether or not their power button on their GT60/GT70 Dominator is lit orange or off when the computer is completely shutdown. Thank you.

Thank you very much for your response. Yes, I have tried an EC reset... but to clarify I did it correctly, an EC reset involves unplugging the AC adapter and removing the battery from the laptop, followed by holding the power button down for approximately 10 seconds, right? I did the aforementioned. Once I plugged everything back in, the power light was off. After I turned on the computer and browsed the web for a few minutes and turned it off, it went back to being a faint orange color again. I have also noticed that when I do an EC reset or even just simply unplug the AC cord from the back of the laptop, the light will be off. It will immediately turn back to a faint orange as soon as I plug it back in (even when I haven't powered the laptop back on). I have tried using several different electrical outlets to no avail in order to be assured this is not an electrical issue. It's really weird.
Do you have any other suggestions? :/
I hope there isn't a problem with my Nvidia GPU.

SteelSeries Engine Lighting on my GT60 2OD

Hey guys, I am wondering if anyone else is having issues with Dual Color and Breathing keyboard zone lighting options. All other options work fine, and the rest of the SSE program has zero issues. I think I remember Keyboard Light Manager also having some issues sometimes with Windows 8.1 after some updates. So this is probably just a driver issue that maybe they will update? It doesn't bother me as I don't use those, I was just wondering.
My laptop is a GT60 2OD 780m version but I've upgraded it quite a bit from stock.

Quote from: Talon on 25-December-14, 02:10:45
Based on your responses, I have concluded you have no idea what you're talking about.
The BIOS is working perfectly as programmed. It is correctly recognizing my laptop SKU as a 2QD, because it I have a 16F4 motherboard, and a 970m graphics card. It is determining based on that (because its programmed this way) my laptop is 2QD. Obviously I purchased a 2OD, but based on its components it is now recognized as a 2QD because it shares the same components.
The EC and BIOS version for the GT60 2OD and 2QD are the exact same! THE SAME! Let that sink in for a minute. They also rock the same motherboard, same and same chassis. Let that sink in for a minute as well. Now tell me again how one of them supports a GPU and one doesn't? That is a lemming response. Because MSI tells you they aren't compatible, it must be true? But MSI isn't even telling you that, the newest EC version from the GT60 2OD support website reads
"1. Update new CPU FAN control table R07, S/W shutdown Temp 94 For Nvidia GTX 970M 980 M.
2. Modify N16E detect."
The EC release notes alone show it is compatible with a 970/980m. In case you also need more proof, here is my thread at NBR, and also a video showing my 970m card in action on BF4.
http://forum.notebookreview.com/msi/765058-official-msi-gt60-70-970m-980m-upgrade-thread.html -- 51 pages of users who have upgraded various machines with 970m and 980m mxm cards.
Also I am aware of my warranty status, in all of my years of owning MSI laptops, I've never had to use a warranty. MSI makes awesome sturdy computers, and I will continue to buy their laptops as long as they offer this type of easy maintenance, and upradeability. Doing upgrades the user always assumes all risks and liability for any and all damages. Anyone that upgrades their should be aware of that and willing to accept the risks. Usually people that upgrade are out of factory warranty anyways, and are upgrading to extend the life of their systems. Like desktops, the graphics card is always the component holding people back in gaming.
Good day sir! And thank you for the great laugh.
First of all didnt you state earlier you upgraded your gpu so then bios acted as another model and SSE wouldnt work? if thats correct then i know what i'm talking about and you dont, since even another forum mod here is saying same that most of msi laptops with GTX 780M series do not support GTX 900 series gpu due to it's not compatible, so please get your facts correct next time before you laugh at me like that since you dont have any skills yourself.
Since i remembering others with GTX 700 series in their model asked about upgrade to 900 series and this mod and another user said no it isnt compatbile reason why is heatsink needs to be changed which msi dont provide any for gtx 900 series for some model while ones with gtx 800 series by default has it's support for GTX 900 series.

Gt60 ond NB wont turn off

Hello all
my NB gt60 OND wont turn off normally.... after the windows shutdown the screen goes black and the LED light of the keyboard is on with the light on the power button after that i need to force it... at first i thought it was the bios so i flash it to w8_E16F3IMS.70X (the NB came with w8_E16F3IMS.50X) but the problem is the same .... then i suspected it was the windows so i install the factory window but it continue.... so then i format all the disk and still have the problem.....
please anyone has a solution for my problem or i just keep forcing it to shutdown? but i think it is bad for the NB..
thanks in advance..
ps: sorry for my bad English it is my third language.

So I am back after testing all memory stick individually with MemTest86 v4.3.3 ( Dos version ) . All are fine according to the test.
After successfully installing Win7 x64 in Legacy mode, I was able to shut down the laptop but with a 15 seconds delay with a frozen ''Shutting down'' display in the Win7 background. ( spinning wheel was frozen ).
However, I did try the full sleep mode but wasnt able to get it out. It looks like its behaving just as the Win8 installation ( both EUFI and Lecacy ). Freezing on the Amber light. Its not that I can get out. Its not fully entering the sleep mode. I would presume that in hibernating mode the light would blink slowly showing the OS is powered down but laptop still receiving power. I need to hold the power to shut it down manually.
So we are back to square 1. Imo, the issue is from the motherboard but its not necessarly defective. Might need a BIOS upgrade. One Thing I've noticed ...was that if the windows installation has the keyboard light software installed, the keyboard stays on when the laptop if frozen trying to shutdown ( blackscreen ). As Luigi said , I can Activate and desactivate the GPU Fan and turbo ( like Luigi ) when in that state.

Msi gt60 domainator 424 gaming! PLEASE ANSWER

Hi everyone ! I just bought my new gaming laptop the MSI GT60 2PC Domainator 424
GTX 870m 3 GB Version
8 GB Ram
i7 4810mq
1 TB HDD
SO i wanna ask that what is the best to play...with
plugged in AC adapter or AC removed (battery life) ??
Because when the AC Adapter plugged in i see tempreture more than when i am playing on battery life about 10 dgree
but battery stay for 1 hour when playing !
Also i want to ask what is the safe tempreture when i am playing and what's the danger tempreture ?
Thanks in advanced

When gaming it is recommended to keep your power supply plugged in.
Temperature should stay around 93 Celsius give or take on full load for gpu and around 80-90 for cpu. When they get above 93 Celsius they will throttle down.
At 100 Celsius or higher it will shutdown to protect against overheating.

Unable to capture startup and shutdown event of Photoshop in automation Plugin.

Hi,
I am creating an automation plugin and I want to register some events. I have seen listener plugin sample to register event in startup and unregister event in shutdown. I have used same code in my plugin but I am unable to capture the startup nad shutdown event of Photoshop. On clicking the menu item of my plugin the calls come inside the AutoPluginMain but during the startup or shutdown of plugin, the calls does not come inside the AutoPluginMain.
I am unable to detect the cause of the problem. Can someone please giude me??
Thanks in advance.

Hi Tom,
Thanks for the suggestion.
Yes, I am working on Windows. As you suggested, I compiled .rc file but the compile option for .r file was disabled. After compiling the .rc file, I again rebuild the complete project and tested my build. But still I was not able to achive the desired result.
Any other thing that I need to do to make it work?
Thanks

Lock ups, Difficult starts, reboot/restart = shutdown

My computer locks up and will not "Restart", if I tell it to "restart" it shuts down. The "Restart" button also causes the computer to shutdown.
I checked logs and found this stuff:
kernel: ApplePMU::PMU FORCED SHUTDOWN, CAUSE = -122
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x00000000000000D4 PC=0x0000000000266EA0
Latest crash info for cpu 1:
Exception state (sv=0x259C2500)
PC=0x00266EA0; MSR=0x00009030; DAR=0x000000D4; DSISR=0x40000000; LR=0x00266EE8; R1=0x11F03E40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00266EAC 0x00266E10
Proceeding back via exception chain:
Exception state (sv=0x259C2500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x24F26500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
panic(cpu 1): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
Proceeding back via exception chain:
Exception state (sv=0x259C2500)
PC=0x00266EA0; MSR=0x00009030; DAR=0x000000D4; DSISR=0x40000000; LR=0x00266EE8; R1=0x11F03E40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00266EAC 0x00266E10
Exception state (sv=0x24F26500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
I also ran a Hardware Test and all the hardware seems ok.
I've taken the battery out of the PMU and it doesn't seem to have any issues starting without that battery in place.
I'm really confused. Why all of a sudden would my computer hate me like this?

Hi, Daniel!
You can use this Apple Document to test your QS power supply with a voltmeter, without having to remove it from the Mac. It references a different model, but the only difference is that the voltage at pin 22 is 25 volts on a QuickSilver PSU rather than the 28 volts shown for the Gigabit Ethernet Mac. The procedural steps are the same...
Does the Mac restart properly with the battery removed from the logic board? Does the battery test out okay, or can you swap it with another one?
Gary

15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

Hello All,
I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
Could this be a hard drive issue?
Has anyone had similar symptoms and how was it resolved?
Does anyone know what I can do to alleviate this issue?
I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
Thank you so much for your input!
-Christina C.

Problem description:
The Hard Disk is failing.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 7:59:28 AM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:3:43
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
HDV4 (disk0s2) / [Startup]: 749.30 GB (712.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.avast.userinit.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[invalid?] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobePDFViewer: Version: 10.1.1 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
Avast Online Security
Trovi Search for Safari
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      16% mds
      7% WindowServer
      1% loginwindow
      1% fontd
      1% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB com.avast.daemon
86 MB Google Chrome
52 MB Finder
52 MB WindowServer
41 MB Google Chrome Helper
Virtual Memory Information: ℹ️
13.45 GB Free RAM
1.34 GB Active RAM
944 MB Inactive RAM
1.43 GB Wired RAM
1.11 GB Page-ins
0 B Page-outs

Macbook problems, hard drive crash, random shutdown, freezes

I bought my macbook used a few months ago, and it worked flawlessly until about 3 weeks ago. The system started freezing and not booting (getting folder icon instead of apple at startup). I ran drive setup and tried to repair the drive, but this did not fix the problem. DiskWarrior also could not fix it. I pulled the drive and installed a new hard drive, as I wanted a larger capacity anyways. All my problems appeared fixed for about two weeks, then similar problems began occurring. I backed up all the files I needed to an external firewire drive and attempted to reformat the new internal drive. Drive Setup says it can not reformat the drive - can't mount it and if it does, the drive disappears while in the process of formatting. I pulled the new drive and am having it replaced under warranty. I am using the firewire drive to run my computer, and this seemed to work fine for a day or two until the computer just started shutting down with no warning. Everything goes black, including the little light on the front of the computer. I have to hold down the power button for 10 seconds before it lets me start the computer back up. I had read this may be a memory issue, so I ran memtest and it says the memory is fine (I need to do it in single user mode still, however). I also tried pulling both sticks of ram. They are both 1GB crucial memory. I put each stick in by itself and tried it in both slots and was able to reproduce the shutdown issue with any ram configuration of either stick.
After all this, I realized the firewire drive was only running 10.5, so I updated all the software through software update, and it is now running 10.5.2. It seems to be working better as I have not experienced a random shutdown yet, but I'm anticipating it may start back up soon. Today, however I experienced a different problem - the screen froze on me and the only way to get anything to happen was to force a shutdown with them power button. It's restarted and seems to be working fine again for now.
I've run some logs and here's some things I've found:
When the latest freeze happened, I got this repeated over 100 times:
Apr 29 11:04:31 jon-turners-macbook quicklookd[536]: CGContextClosePath: no current point.
I've also seen this:
Apr 29 11:18:19 jon-turners-macbook kernel[0]: Previous Shutdown Cause: 3
Apr 29 11:18:19 jon-turners-macbook kernel[0]: GFX0: family specific matching fails
Apr 25 19:19:50 localhost kernel[0]: hi mem tramps at 0xffe00000
Should there be anything else I can check? I would run Apple Hardware Utilities, but I don't have the original disks, just the Leopard installer. I have Disk Warrior, but it seems strange this would happen with multiple systems and drives. I'd like to get Techtool Pro, but haven't had the money/time to order it yet.

Thanks for the replies!
Yeah, I think it's the HDD. I was just worried that the RAM was bad and corrupted the HDD or something, but given the symptoms I think you guys are right. Ordered a 7200RPM 320GB HDD off Amazon Prime...will be here tomorrow
I'll post how it goes after I finish installing it. I'm backing up as I type.
I wonder if I can fix the ir port and the sleep indicator light when I install the hard-drive. The sleep indicator light never turns off. It stays on as long as my computer is on, only turns off when I shut it down.

T500 performance loss and restart issue after low battery shutdown

Hi,
Some days ago I experienced a significant loss in performance of my T500. Unfortunately it seems to be a continuous loss and the games I play, e.g. empire total war that did run ok before are nearly unplayable at the moment.
Additionally, when the computer shuts down due to low battery, it no longer manages to resume windows but always crashs during reboot (black screen and hard disk symbol is moving, no other activity for 10 minutes)
I am working with the standard vista installation and installed all automatic updates, but also every time when I shutdown the computer, no matter how long it has been running (even after 1 minute and after a rebooting 3 minutes ago), the red shutdown symbol in start shows that an update needs to be installed.
any ideas?
Many thanks in advance !
Message Edited by Walky on 06-18-2009 09:39 PM
Message Edited by Walky on 06-18-2009 09:41 PM

Well, the problem, seem's to have reoccured: Battery ran out (even the indicator leds on the side didn't show any life), Time reset to 1.1.2001, again some rebooting and setting the time again...
Is this a sign of a degrading battery health status?
It looks like reseting the SMC didn't help after all.

Remote system shutdown

Hi,
I'll try to be as short as possible. I need a bacth or command file to shut a system down located in my network. The batch file needs to be opened by another program called PowerChute Business Edition use by APC for UPS systems.
I have the following. I can make a batch and command file that will log me onto the remote device and then shut down the device.
net use \\computername /user:administrator password
shutdown.exe -s -m \\computername -t 60When I just double click on the batchfile, it runs and the remote device opens a window saying that it will be shut down in 60 seconds.
Only when my program opens the file, the action doesn't happen.
I tried several other things
NET SEND
opening a program with CALL and START
time /t >> c:\timelog.logAll these work, only the shutdown command doesn't work. I tried several other versions like
shutdown -s -m \\computername -t 60
shutdown /s /m \\computername /t 60
shutdown.exe -s -m \\computername -t 60
shutdown.exe /s /m \\computername /t 60...
Now I contacted APC and in their last mail they said:
The command files must conform to a certain syntax because of java. This also causes problems sometimes.
Now I thought I'd might be using the wrong code because of Java,so I thought of asking it in a Java forum.
Best regards
Peter

The program itself is a program for my UPS. When power is cut off, the UPS will switch to batteries. Now the software can execute a command file or batch file before shutting the connected computer down.
So I want this cmd-file or bat-file to shut a remote computer down. This can be done by NET USE (to log on) and the by SHUTDOWN (to shut it down)
If I want to see what happens when the program opens the batch files I go to work like this:
I write 2 files:
CallShutdown.bat
@START "" "C:\Program Files\APC\PowerChute Business Edition\agent\cmdfiles\shutdown.bat
shutdown.bat
NET USE \\computername /user:username password
SHUTDOWN.EXE -s -m \\computername -t 60
NET SEND computername TESTNow I can see on my own computer a DOS window and that gives me the following information:
c:\PROGRA~1\APC\POWERC~1\agent\>net use \\computername /user:Administrator password
The task is completed
c:\PROGRA~1\APC\POWERC~1\agent\>shutdown.exe -s -m \\computername -t 60
Access denied
c:\PROGRA~1\APC\POWERC~1\agent\>net send computername TEST
The message was send to COMPUTERNAMEAnd on the remote computer I can see a Messenger-Service window with the message TEST in it coming from my computer.
First of all the NET USE command works, but the shutdown command fails because the access was denied.
HOWEVER, when I double click on CallShutdown.bat in Windows Explorer everything works just fine. Logon, shutdown and Net Send.
So I don't know why that shutdown command gets an access denied when I let the program execute it, but when I just use the double click action :o) everything works.
Because I got a message from the helpdesk saying something about syntax for JAVA, I thought I'd give it a go on this forum.
Hope I've been clear in my explanation. Two files, one calling the other. Second one logs on and shuts down the remote computer.

Directive Bundle - Shutdown workstation no longer works

Our network has been using a directive bundle to shutdown our pc's for over a year now and it had worked quite well up until a couple of weeks ago.
At that point I added an additional requirement to keep it from shutting down a pc on our network, since then the pc's are no longer turning off as they had.
The action is set to shutdown the pc's after 900 seconds(15 minutes) and gives the user the option to cancel. The bundle is associated to 4 different workstation groups. The schedule for each association is set to "recurring" and has both the Distribution Schedule and the Launch Schedule set for 6:45pm M,T,W,T,F.
I originally tried to edit the bundle back to its original state by removing the requirement I had added, they still didn't shut down.
Then I rebooted the ZEN server(10.1.1) in case a service or something had been stopped or affected.
The bundle appears on all the clients under the "assigned bundles" in the agent and shows it is available and effective.
Yet the pc's still do not power off... any ideas?

szartman,
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Windows 8.1 Random Slow Startups, "Improper Shutdowns"

Is this the right subforum? I almost chose frezes/hangs but that's not exactly what it is so...
Please note that this is a copy/paste from another forum where I sought help. Today is another day from the one referenced in the indented text below. In fact, my system had a clean and safe boot with no speed issues or stalling tonight. The issue is not consistent. Though I was seeking help at another forum, I grew uncomfortable with the steps asked of me (deleting caches and temp files that I'd rather keep and using a third-party defragger; getting standoffish when I requested explanation for why I was being asked to run three or more "cleaner" programs and if defragging was honestly necessary on a mostly-new machine that just got a clean bill of health from HP) and was brushed aside with something of an attitude. Here's the original info on the issue:
Alright, so, yesterday I noticed that it seemed to take a little longer than usual to start up my laptop (HP Pavilion 17-7042nr with Windows 8.1 64-bit; I've only had it a short amount of time and it was purchased refurbished). I didn't think too much of it, however, since I was starting it at the same time as my seven-year-old Vista machine so by comparison it was still way faster (20+ seconds vs. the old one's 2 minutes). After that, didn't think anything of it...
Today, however, I started it up on its own and it took far too long compared to how it used to behave. I've noticed this a few times in the past, but always figured Windows was adjusting itself after I'd installed stuff etc. But since there was no need for it to do that this time, I got suspicious and started looking in the event viewer. To my shock, it claimed that the last shutdown was improper and that's why it took forever; it was actually rebooting.
Trouble is, as far as I knew, no it most certainly did not shut down improperly. I turned it off using the power button, which is set from the power plan to perform a shut down. It did the normal thing: processed the shut down, turned off the screen, and shortly after turned off all system lights except of course the one to indicate that it was plugged in. All seemed well, and was not slower than usual or anything of that sort. So I have no clue why or how it's shutting down improperly.
But not only that, I tracked it back and several times, as far back as the 19th of February (as well as a couple of times while it was in HP's custody for unrelated maintenance; they apparently did not notice it, either, as it was given a clean bill of health before return) this has been occurring. I've transferred a ton of files, settings, programs, etc. since then so I really didn't want to do a Restore. I did, however, consider it... only to discover that my previous Restore Points before the system was returned by HP have been destroyed. So no chance of going back before the 19th, even if I wanted to (I don't, frankly).
I have no clue what's going on, but here's the events from the first ever time it happened:
the logoff/power down is listed as:
Information   2/19/2015 5:09:11 AM   Kernel-Power   109   (103)
           -- "The kernel power manager has initiated a shutdown transition."
Information   2/19/2015 5:09:37 AM   Winlogon   7002   (1102)
          -- "User Logoff Notification for Customer Experience Improvement Program"
after that the next relevant things which involve the boot up:
Information   2/19/2015 4:42:36 PM   Kernel-Boot   20   None
          -- "The last shutdown's sucess status was true. The last boot's success status was true."
Error   2/19/2015 4:42:36 PM   Kernel-Boot   29   None
         -- "Windows failed fast startup with error status 0xC00000D4"
Critical   2/19/2015 4:42:45 PM   Kernel-Power   41   (63)
           --"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Error   2/19/2015 4:43:14 PM   EventLog   6008   None
         -- "The previous system shutdown at 4:59:42 AM on 2/19/2015 was unexpected."
Information   2/19/2015 4:43:21 PM   Service Control Manager   7026   None
          --"The following boot-start or system-start driver(s) did not load: dam"
Those were from the 19 of February, the first time it seems to have happened. The most recent (today) incident is very similar, but not entirely identical.
The shutdown was:
Information   3/17/2015 5:12:16 AM   Kernel-Power   109   (103)
         -- "The kernel power manager has initiated a shutdown transition."
Upon boot the seemingly relevant bits are:
Information   3/17/2015 4:47:55 PM   Kernel-Boot   20   None
        --"THe last shutdown's success status was true. The last boot's success status was true."
Error   3/17/2015 4:47:55 PM   Kernel-Boot   29   None
          --"Windows failed fast startup with error status 0xC00000D4."
Information   3/17/2015 4:47:55 PM   Kernel-General   12   None
            --"The operating system started at system time 2015-03-17T21:47:45.491075600Z." (( What even is up with that time??? ))
Critical   3/17/2015 4:48:01 PM   Kernel-Power   41   (63)
           --"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Error   3/17/2015 4:48:24 PM   EventLog   6008   None
          --"THe previous system shutdown at 5:12:03 AM on 3/17/2015 was unexpected."
I tried googling, to no avail, other than a suggestion that it might be caused by some sort of system file issue. So I ran "sfc /scannow" in an admin-level command prompt and when it was finished it said: "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios."
I tracked down the log file and it's rather huge but toward the end I found that "Amd64\CNBJ2530.DPB" was corrupted. Naturally, I investigated... But according to the thread I found it's some kind of printer-related thing, and I've never even connected a printer to this system, much less a Canon brand one as the info I found suggested. In fact, the thread I linked claims that it shouldn't cause any huge issues, so... Probably not the cause of my shutdown issues, which are more pressing. Thus, I can't find anything to indicate what's causing this problem.
The only thing I can think of that I had done around the 19th was I was trying to get rid of Beats Audio crap on my laptop. (Don't even get me started on that hot mess!) So I'd been swapping between the Windows default audio drivers and versions of the Realtek High Definition Audio from both HP and Realtek. But I never had a corrupt install and I don't recall installing one over the other without uninstalling first, so I don't know if that's an issue. Somehow, I doubt it, especially since this issue isn't consistent. Then again, I don't consistently use the audio on my computer so who knows. (UPDATE: Used audio extensively, but it managed a clean shutdown after.)
After all lights are off and the system is shut down, unless I've been using it on battery and it needs a charge, I unplug it to conserve energy. I only ever do this if the battery has a full charge, so I don't think that should be an issue even though hybrid shutdown/fast boot is some kind of hibernation-shutdown combination. I'd prefer to keep fast start/hybrid boot enabled because, well, it's convenient... and I'm extremely hesitant to tamper with the UEFI settings etc. But, of course, if that's the only fix then I'd prefer it to possible hard drive damage caused by the supposed/apparent improper shut down.
Also of note: nothing is overclocked or running outside specifications, as far as I know. My system stats are:
Windows 8.1 64-bit
AMD A10-5745M APU
AMD Radeon HD 8610G
UEFI BIOS Mode
Secure Boot Enabled
Any help would be greatly appreciated!
Now, for extra details. Things that were done during the process included looking for unnecessary startup items (not the real issue to be honest; when it doesn't forcibly reboot due to "improper shutdown" the startup is extremely speedy) and looking at some logs. In particular, here's the speccy log created for my system: http://speccy.piriform.com/results/vIEkYCelmSRyJjuJyye2jgD
I also had to run several "cleaner" tools, which included installing CCleaner, though I chose some files I wished to keep / thought may be important to not just delete willy-nilly. I don't like to randomly delete things that could come back and bite me in the rear, after all. And I'm honestly confused how any of that would related to Windows having inconsistent and seemingly random "improper shutdown" issues which cause it to reboot instead of using fast boot. (I'm not saying it's impossible, I'm saying that I don't logically see how it'd make a difference and when I attempted to ask I was brushed aside.)
Like I said, by all appearances it seems to shut down properly. It has also never crashed on me. Nor has it ever blue screened or randomly rebooted. This is very much a silent, behind-the-scenes issue.

Hi @Alley_Kitten ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 17 f042nr Notebook and issues with performance issues or improper shutdowns.
I checked the specs of your system and with what you have posted here you have the incorrect Amd driver installed. Your's as per your product page is a AMD Radeon HD 8610G . I would go to the device manager and remove all graphic driver, check the box for the driver as well.
Here is a document on recovery options that are available. I do use the refresh your pc method with Windows 8. Please read all the documentation before starting the operation.
Hope this helps you out.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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