GT70 20D bios update gone horribly wrong

Hi, I have never ran into issues like this previously, due to a number of problems with issues like the Dragoon software not detecting fan speeds, a number of the MSI apps saying unable to read from BIOS I decided to update the BIOS following the MSI instructions to the letter with the latest update up on the MSI site for the laptop. Well it didn't go well.
Hoping someone can help, my laptop is the GT70 20D with raid 0 configured running windows 8.1 pro, laptop was built with Windows 8 from factory. I booted into the BIOS and performed the UEFI update following these instructions. msi.com/files/pdf/Flash_BIOS_by_UEFI_BIOS_Setup_Utility_en.pdf
I got to stage 12 and the laptop itself powered down and restarted (It didnt get to stage 13 onwards and actually flash it) on the restart I simply get the hard drive light flash once, black screen and nothing. Please help I am in the UK and will be contacting MSI UK during office hours and suspect this might need a RMA but wanting to cover everything myself first, I work in IT and have performed this sort of thing plenty of times in the past and slightly annoyed at the min lol.

Quote from: spthacker on 20-March-14, 14:58:10
Just got my GT70-20D back from MSI after a bad flash, took 27 days in total
I had to pay as they stated that bios is classed as software and not covered by warranty!
you had to pay?  is that a joke? 
If you flash from their official guide do everything correctly and you brick it because their bios is faulty or motherboard and you have topay for it?
Wow, that is the most insane thing I have ever heard

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