GT70 Dragon Edition: Mic not working

Hello there!
I'll try to make it as clear as possible, let me know if something is missing.
Laptop: MSI GT70 0ND-474FR Dragon Edition
OS: Windows 8 64bits
Headset: Siberia V2 (included in MSI's accessory pack... it's very good)
I cannot use my external mic. Windows finds it, it is recognized as a mic, but whenever I try to use it, it only picks up kssccchh noises. No voice at all. If I try to poke the plug, I can "hear" the poke when recording (so I guess is it responsive to physical contact, but not voices).
The problem happens with any Realtek driver and any headset.
Yes, I selected the "Stereo" setting in the Realtek panel, not "7.1".
The built-in mic works. The audio output plug works. So, only the input plug has problems.
I already sent my laptop to the customer service. I think they did a factory reset, and it was "fixed" when I got it back. But a few days later, the problem appeared again.
I think is it related to an automatic BIOS or Windows update.
Any ideas? Perhaps is there a way to restore the good, old, working factory BIOS?
Thank you!

Quote from: darkhawk on 26-September-13, 09:23:35
Is there only a single audio jack for the headphones and then a jack for the MIC?
Yes.
When I said "Quadraphonic", I meant the Realtek panel setting. Stereo is the usual one.

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