Gt80 touchpad problem

Question

I just bought a gt80 and finished all driver setup with the attached CD, and now my computer doesn't function well. I'd really appreciate it if anyone could help me solve them.
The 1st one is about the touchpad. When it's activated, cursor on the screen starts to keep pressed for several seconds and then release, and just keeps doing that until I deactivate the touchpad. I unistalled Synaptics Pointer driver and reinstalled it but still the same.
The 2nd problem is about battery plan. I was so excited that I can play most games with highest graphics setting and clicked all the "download" I could find in Steam before I went to bed. About 2 a.m., I woke up and went to check how everything goes, and to my surprise I find my GT80 automatically slept somehow. I started it up and double checked the battery plan, it was set to highest performence with "don't do anything when close screen". Then I closed my screen and waited for about 10 min, and it still went to sleep. It was too late so I had to give up. Why the battery plan doesn't work? And most surprisingly, I can't find a way to turn off the screen. I can't find fn buttons to do that, could anybody help?  Thank you very much in advance!

Answer 1

Hi paintothemax,
These MSI forums are organized a bit strange and you've posted your message in the wrong place. The GT80 Titan is a gaming notebook so you're in the right general area but you should have posted the questions in the "GAMING Notebooks" forum. It is accessed by clicking on the red "GAMING Notebooks" title at the top of the section.
The "GAMING Notebooks" forum also has some subforums under it such as the "Steelseries Engine" forum where you posted your message. Don't use these subforums unless your post relates directly to them. Your post is not a "Steelseries Engine" post.
When you enter the main "GAMING Notebooks" forum, you'll see its five subforums listed first. Scroll down the page below them and you'll see a large red section. These are the "Sticky Topics" for the "GAMING Notebooks" forum. Keep scrolling down and you'll finally see the "Normal Topics" section with the most recent posts. Hopefully one of the moderators will move your post there so it will have a better chance of receiving replies.
Personally, I think the forum organization is kinda screwball here. I had some trouble with it at first, too. So don't feel bad.
My company recently purchased a GT80 Titan-001 so I may be able to offer some help. But we downgraded ours to Windows 7 Ultimate so the details will vary somewhat.
Quote from: paintothemax on 29-May-15, 15:44:56
I just bought a gt80 and finished all driver setup with the attached CD, and now my computer doesn't function well. I'd really appreciate it if anyone could help me solve them.
This doesn't make sense. Why did you have to "finish all driver setup with the attached CD"? I would have expected your Titan to arrive with all factory-provided drivers pre-installed. It would be helpful if you list the individual steps that you took.
One possible concern is if you or your computer vendor updated the system BIOS. MSI recommends that users never do this unless instructed to by MSI or your computer's vendor. If you, personally, updated the system BIOS, it is probably out of sync with the EC (embedded controller) and this can create all kinds of weird behavior. If your vendor updated the BIOS and they are not expert with MSI gaming notebooks, they may not have known about the EC quirks, either.
MSI says the EC must be reset every time that the BIOS is changed. The procedure varies, depending on the notebook model. To reset the EC of your Titan, begin by turning your Titan off. Then, while it is off, press and hold the power button for 12 seconds.
Another way to reset the EC is to disconnect the battery---but this is a very advanced procedure that is not intended for users because the Titan has a non-removable Li-ion battery.
Once the EC is reset, it will resync with the BIOS and many problems should simply "go away".
Quote
The 1st one is about the touchpad. When it's activated, cursor on the screen starts to keep pressed for several seconds and then release, and just keeps doing that until I deactivate the touchpad. I unistalled Synaptics Pointer driver and reinstalled it but still the same.
It sounds like the Tap settings are not configured the way you want. They are controlled from the Synaptics Device Settings which is nested under the Windows Mouse Properties. In Windows 7 you'd open the Windows Control Panel and go to Hardware and Sound > Devices and Printers > Mouse. The last tab labelled "Device Settings" should be the Synaptics settings. Select "Synaptics TouchPad ..." in the list of devices and click on the "Settings" button.
You should see a tree list on the left. Expand the "Tapping" section. There are three main sections: (1) the "Tapping" section, itself, (2) the "Tap and Drag" section, and (3) the "Tap Zones" section.
"Enable Tapping" must be on or you won't be able to invoke or use the numeric touchpad. Some new Titan owners have turned this off and then wondered why the numeric touchpad won't appear any more. But most of the other Tapping settings (in the "Tap and Drag" and "Tap Zones" sections) can be turned off. You may be able to get the touchpad working the way you want with these settings.
Quote
The 2nd problem is about battery plan. I was so excited that I can play most games with highest graphics setting and clicked all the "download" I could find in Steam before I went to bed. About 2 a.m., I woke up and went to check how everything goes, and to my surprise I find my GT80 automatically slept somehow. I started it up and double checked the battery plan, it was set to highest performence with "don't do anything when close screen". Then I closed my screen and waited for about 10 min, and it still went to sleep. It was too late so I had to give up. Why the battery plan doesn't work? And most surprisingly, I can't find a way to turn off the screen. I can't find fn buttons to do that, could anybody help?  Thank you very much in advance!
We had a similar problem and we tracked it down to MSI's SCM (System Control Manager) software. It can undo your custom power plan. We didn't want to uninstall the SCM because we rely on it to quickly turn the WiFi and bluetooth radios on and off as needed. Fortunately we found a workaround.
Our solution was to manually configure every one of the default Windows power plans (in Windows 7 they are: Balanced, High performance, and Power saver) so they do what we want. That way, regardless which power plan the SCM chooses, it will do what we want.
You will need to drill down into the details of each power plan in order to configure it fully---most of the settings are only available when you click the "Change advanced power settings" link. When you do, you should see something like this:
Hard disk
---Turn off hard disk after
------On battery: ______
------Plugged in: ______
Internet Explorer
---JavaScript Timer frequency
------On battery: ______
------Plugged in: ______
Desktop background settings
---Slide show
------On battery: ______
------Plugged in: ______
Wireless Adapter Settings
---Power Saving Mode
------On battery: ______
------Plugged in: ______
Sleep
---Sleep after
------On battery: ______
------Plugged in: ______
---Allow wake timers
------On battery: ______
------Plugged in: ______
USB settings
---USB selective suspend settings
------On battery: ______
------Plugged in: ______
Intel(R) Graphics Settings
---Intel(R) Graphics Power Plan
------On battery: ______
------Plugged in: ______
Power buttons and lid
---Lid close action
------On battery: ______
------Plugged in: ______
---Power button action
------On battery: ______
------Plugged in: ______
---Sleep button action
------On battery: ______
------Plugged in: ______
PCI Express
---Link State Power Management
------On battery: ______
------Plugged in: ______
Processor power management
---Minimum processor state
------On battery: ______
------Plugged in: ______
---System cooling policy
------On battery: ______
------Plugged in: ______
---Maximum processor state
------On battery: ______
------Plugged in: ______
Display
---Dim display after
------On battery: ______
------Plugged in: ______
---Turn off display after
------On battery: ______
------Plugged in: ______
---Display brightness
------On battery: ______
------Plugged in: ______
---Adaptive backlight
------On battery: ______
------Plugged in: ______
---Dimmed display brightness
------On battery: ______
------Plugged in: ______
Multimedia settings
---When sharing media
------On battery: ______
------Plugged in: ______
---When playing video
------On battery: ______
------Plugged in: ______
Battery
---Critical battery action
------On battery: ______
------Plugged in: ______
---Low battery level
------On battery: ______
------Plugged in: ______
---Critical battery level
------On battery: ______
------Plugged in: ______
---Low battery notification
------On battery: ______
------Plugged in: ______
---Low battery action
------On battery: ______
------Plugged in: ______
---Reserve battery level
------On battery: ______
------Plugged in: ______
The above settings should enable you to achieve what you want. But we found that a "custom" power plan was useless because the SCM overrides it. The trick here is that the SCM always chooses from one of the built-in plans that come with Windows. And, since Windows allows the user to edit each of the built-in plans, you can achieve what you want by changing them.
Kind regards, David