GTX 760 one fan occasionally stuck (not spinning)

Hello everyone.
Has anyone encountered this problem that I'm having with my only 2 month old MSI GTX 760 Twin Frozr Gaming OC Edition card?
When I start up my PC, only one of the two fans will start to spin, first at normal speed but then it will soon accelerate to full speed. I guess that the card detects that one fan is not spinning so it will automatically accelerate the other to full speed for heat protection. When looking, I can actually see the not spinning fan blades do very small movement (1-2 mm) back and forth, like it's trying to spin, so there is power at least. Powering off the PC and restarting multiple times will not help at this point.
The weird thing is that if I lightly nudge the blades the fan will then start to spin and work normally again for maybe a week (5-15 PC start-ups on average), before the problem re-appears again.
The problematic fan is spinning freely if I take out the card and spin the fan blades manually, there is no more resistance than in the normally working fan. So it's not a case of broken bearings or dust in them, or any kind of physical obstruction.
It's a pain in the ass, to get the fan spinning again I always have to open my case to physically touch the fan blades. And that workaround only helps for maybe a week. I didn't plan on having to open my PC case every week when I bought this card.
I have updated drivers several times, and can't really believe this could be a software issue. The card is is only 2 months old, and was working perfectly for the 1st month.
I'll soon send the card to warranty repairs through my retailer, unless somebody can suggest a software side fix for this problem.

Thanks for your reply.
I'm not able to save the vbios, when I try it with GPU-Z, my PC freezes completely.
The card is N760 TF 2GD/OC, S/N 602-V284-300B1409112019.
GPU-Z says BIOS version is 80.04.C4.00.2F (P2004-0010), MSI Live Update 6 gives Graphics card BIOS version as NV284MH.350 and does not offer any update.
Are you able to check with that information if there is a newer vbios available?
Would attempting to update the vbios void the warranty of the card?

Similar Messages

N760 TF 2GD5/OC (GeForce GTX 760 GAMING) fan headers

Hello,
I have two N760 TF 2GD5/OC graphics cards from MSI.
I am no satisfied with the temperatures my cards reach when i do some graphics intensive games or rendering.
This is why i plan on removing the stock cooler (yes i know this voids warranty) and mounting an NZXT Kraken G10 combined with a fractal design 92mm fan and a Corsair H90 watercooling unit to both cards.
Basically i first need to know two things i cannot seem to find on the internet by myself:
-Does my MSI 760 twin frozr gaming have 1 or 2 fan headers? because there are two fans on the stock cooling.
-Is this a card made by Nvidia reference design? and if not, will my Kraken G10 still attach to the card.
I have already purchased the items because they were all on sale, but i am hesitant to void my warranty before i am sure that it will all work out.
If anyone can help my i would be very thankfull.
Best regards,
Noud Frenken

Quote
-Does my MSI 760 twin frozr gaming have 1 or 2 fan headers? because there are two fans on the stock cooling
There is just one fan header (PWM controlled).
Quote
-Is this a card made by Nvidia reference design? and if not, will my Kraken G10 still attach to the card.
No, the card is not in Nvidia reference design. It is MSI custom design and most likely based on GTX770 board design. As the Kraken G10 is a gpu only but no full cover cooler (hence it is comaptible with many card models) it should fit fine.

GTX 760 TF - fans losing oil

I noticed that i am getting a rattling sound in my GTX 760 TF at about 85 percent.
I pulled the card and noticed that around the card housing there are oil spots, quite a few.
I started a MSI support ticket.
Is this a common occurrence with these cards losing Oil?

not common, but some batch has this issue
you have to rma the card to be replaced

MSI GTX Twin Frozr 780 Fan not spinning

Hello ,
Ive had the GTX twin frozr 780 for 5 months now and every 10 to 20 cold start ups of the PC (sometimes more sometimes less) ,the left hand fan will fail to spin causing the other fan to spin at full speed. Rebooting the PC does not correct it, i have to take the side off the PC and gently tap the fan to get it spinning again, then put the side panel back on, i have put up with this for 5 months now and now had enough of it as it seems to be happening more often.
Please help as this little problem is now becoming very annoying.
When i purchased the msi 780 i got 2 off them to run in sli and the other 780 is fine and has no problems.
Ive been a good customer and have bought 4 top end msi graphics cards in the last few years and this is the only one that i've had a problem with.
When i try and rise a RMA with the place of purchase (DABS.COM) it say on there website that i have to return it back to the manufacturer , but when i try to use the msi website returns service its say that i have to return to the place of purchase ..... please could someone help as this is getting very frustrating now
many thanks Jason

Just got off the phone with dabs.com and there sending a courier in the morning to pick it up for R.M.A .
Thanks for your help.
PS just out of interest have you heard of anyone other people with the same issue, as it is very intermittent and was a bit worried that they may not replace it if they can't replicate the fault.

MOVED: MSI GTX 970 GAMING 4G - Fans not spinning

This topic has been moved to GAMING Graphics Cards.
https://forum-en.msi.com/index.php?topic=251859.0

First of all don't hijack other topics next time please. The one you posted in was not related to your question about the fan issue but the normal fans off feature below 60°C. Your thread has been split off.
The issue is fixed in later batches and everyone with a card affected by the issue with one fan not starting at all had been adviced to rma the card as there is no fix for existing cards. The Fans Randomly Turning On issue has been fixed with a vbios update.
The thread you meant by the way has been continued in another topic.
https://forum-en.msi.com/index.php?topic=184604.0 (GTX 970 Fan Issue Part Two)
https://forum-en.msi.com/index.php?topic=184740.0 (Fix for GTX970/980 Fans Randomly Turning On issue)

MSI GTX 970 GAMING 4G - Fans not spinning question

Hi there.
I've read several post in this forum about fan issues with the 970 & 980 platform, as well as complaints regarding coil whine in a handful of hardware blogs.
As this threadhttps://forum-en.msi.com/index.php?topic=183618.msg1317790#msg1317790 was closed at the beginning of November and hasn’t seen an update or further clarification, I wanted to ask what the status of MSI's investigation on the discussed problems is. Are they solved in the newer batches (and if so, how could I spot a new revision of these cards), or are fan & coil whine problems still present to this day?
I already ordered a GTX 970 4G, but became so unsure of my decision through these issues not being declared as officially solved, that I ultimately cancelled it.
Looking forward hearing back from you.
Best,
T

First of all don't hijack other topics next time please. The one you posted in was not related to your question about the fan issue but the normal fans off feature below 60°C. Your thread has been split off.
The issue is fixed in later batches and everyone with a card affected by the issue with one fan not starting at all had been adviced to rma the card as there is no fix for existing cards. The Fans Randomly Turning On issue has been fixed with a vbios update.
The thread you meant by the way has been continued in another topic.
https://forum-en.msi.com/index.php?topic=184604.0 (GTX 970 Fan Issue Part Two)
https://forum-en.msi.com/index.php?topic=184740.0 (Fix for GTX970/980 Fans Randomly Turning On issue)

GTX 760 Leaking fluid(oil?) and freezing up randomly, bearing noise from fan

I just bought an MSI GTX 760 OC TwinFrozr couple of months ago and am facing serious issues.
Specs on my machine
>i5 3570K
>8 gb 1600 Corsair ram
>Asrock Z77 Ultimate 6 motherboard
>Thermaltake 650W Smart 650
>the GPU in question
>SSD and 2 HDD's
My screen will freeze randomly and the machine will become unresponsive and sound will buzz and slowly advance for ~1-2 minutes until my machine recovers and tells me that a driver has crashed and recovered. Sometimes the machine requires a hard reset. The driver crashing is most likely due to the system slowing down and desyncing. I have reinstalled windows and all drivers, reseated everything, checked every cable, ran without the GPU and stress-tested and I only get this issue with the 760, but not my old 550TI, which I am now forced to use due to the 760's issues. Also ran + installed windows from/on 2 different HDD's.
Before I take this product to RMA at my local shop, I want to publish this here to serve both as proof and for someone to maybe give me some advice regarding this issue, maybe a confirmation that this issue is in fact not with my PSU, CPU or motherboard. I have run stress-tests on all components and only with the 760 connected my machine will freeze. No issues with intelburn, iGPU burners, kombustor on iGPU or memtests, no issues with HDD's. Most of the time with the 760 the machine will freeze in Source-engine based games, youtube videos and VLC running, but also just randomly, without reaching any high stress or load. Haven't managed to get a freeze with ONLY kombustor, except a few times.
Here are some photos of the fans, the surrounding area has, what seems like hydraulic fluid that would come from a hydraulic bearings used in some fans: -----> imgur.com/a/5m7jY <-----. I noticed this because my case window started to get some splatter that was horizontal and adjacent to the GPU, there is also some of the oil on my motherboard, the side window has now been cleaned. The oil could not have come from an external source, since the machine is always upright and the fans are always facing down + I take EXTREME caution and care of my machine on a tri-monthly basis and my machine is a holy shrine to me.
If anyone could confirm that the 760 TF has hydraulic/fluid-bearings on the fans, I would be grateful. I just want to be 100% sure before I apply for an RMA, because if the store claims that the issue is my fault, I will have to pay €40 for collateral + other costs and I simply can't afford that right now.
Thank you very much.

Quote from: Flatlanded on 22-January-14, 09:46:28
I have the same card with the same problem. Slight rattle around 70-85%, goes away at full speed but there's an oil line running parallel to my GPU on my motherboard which I'm not happy about. Started the RMA process today, but I'm a little annoyed by the fact that MSI wants ME to pay shipping to them . For the cost of a good courier, I may as well replace the fans... I wish someone would make a water-block for this card.
Have you tried contacting the consumer protection agency in your location? Where did you get your GPU? The RMA should be handled by the reseller in some cases and when a product is malfunctioning, at least in my country, the product needs to be compensated without additional cost to the customer if it is within the warranty period.
I took my GPU in for an RMA as soon as the first response to this thread was made and now pending for a few weeks before I get a new one.
The GPU did indeed have a hydro bearing and they told me that this wasn't an unseen situation and that the product will be sent back asap. Actually, as soon as they saw it, they said that it's clearly a defected product.
Thanks to badboy2k for the quick reply and thanks Flatlanded for replying, hope you can get the card fixed.
I had a very bad experience with MSI products, just last year my cousins motherboard fried just outside the warranty period and now my 270€ GPU has both fans malfunctioning and the card itself freezing my machine. Let's hope the refurbed card wont have these issues and lives on, it's a really good card performance-vise, but unfortunately I'm not impressed by the build quality right now.

Broken Fan Blades on MSI GTX 760 Twin Frozr

Greetings,
I quite recently purchased an MSI GTX 760 Twin Frozer OC and have been extremely happy with it, but today I had to replace a faulty motherboard and upon pulling the guts out of my computer I found two smashed up fan blades in the bottom of my case. The two blades in question seem to have snapped off completely from the bottom and I cannot figure out why.
The card still works perfectly so I'd prefer not to have to send it to Holland for repairs, is it possible to get a spare fan from MSI or from elsewhere?
Thanks in advance.

Fans aren't sold separately by MSI. Some guys here could obtain those on ebay from China but you'd need to check for the right ones as they won't be sold as Twin Frozr replacement fans. Alternatively MSI would need to repair it (not for free of course as it is physically damaged). Other than that you could get an aftermarket cooler.

Mac Pro PSU fan not spinning...

System: Mac Pro (early 2009)
After a while the system shuts itself down, and then repeatedly does so while trying to boot back up. After letting it sit a couple of hours, it boots back up, but again starts shutting itself down.
I opened it up and noticed the PSU fan was not spinning - which eventually caused the PSU to overheat and power off.
I ran a hardware test, and got the following error...
4MOT/1/40000002: PS-0
I searched on the Internet for this error, and it seems (I assume) that this error means the PSU fan is bad, but I plugged it into another fan port on the motherboard and it worked fine. I then, plugged one of the other fans into the PSU Fan port and it did not work.
I reset the SMC.
I reinstalled the OS (Snow Leopard)
I loaded "Fan Control" software (PSU Fan stays at 0 RPM and cannot be manually adjusted.)
At this point I'm guessing it's either the power supply itself (which I find hard to believe), or the PWM controller for the PSU Fan is not working. To get around the issue, I'm ordering a "simple" (2 wire for power only) fan to replace the built-in fan and a manual (knob) speed controller. (Total of $10, until the real issue can be determined.)
If anyone could help any further, I'd appreciate it.
===========
Wanted to add reason I didn't think it is the PSU...
Red LED flashes when power cord is plugged in and again when it's unplugged.
PSU PWROK LED is green
5V STBY LED is amber
Tags: Mac Pro, 2009, PSU, power supply, fan, PWM

Most of the fans in the cabinet are under control of the SMC software. They do indeed run full speed with no software intervention, as a fail-safe mechanism. (Software crashes, fans roar at top speed.)
A program like "SMC fan control" can provide visibility to the temperatures, and SOME control of the base fan speeds. My recollection is that the PSU fans 'do their own thing' (unlike the main cabinet fans) and are not software controllable. Components inside the power supply determine the temperatures and adjust its own fan speeds.
If that is the case, when used in combination with your analysis above, you should be able to trace back to an output amplifier (intended to modulate fan speed) that is DEAD and stuck at an output that is telling the fan not to spin. I would hope a 29 cent component was responsible.
A short in the backplane seems exceedingly unlikely. Most of what the power supply does is directly onto its discrete wiring harness. The main DC harness to the motherboard uses high-current connectors. Using more than one of those for signaling or fan speed seems more wasteful than power supply designers could tolerate.

Fan not spinning up/no module for ACPI PM

I'm a little confused here.
First off, this is a laptop (an old Toshiba) with a Celeron-M (420?). It can't run too long before shutting down because it gets too hot because the fan will not spin up. The actual fan is fine, as it runs properly on windows.
I looked around when I was trying to get ACPI up and running for power management(it couldn't find a proper module to use) and found this:
http://aur.archlinux.org/packages.php?ID=33104
Do I need this?
I did try installing it yesterday (with the working pkgbuild in the most recent comment) and while building the kernel, it "spammed" warnings all over and I didn't bother using it. I didn't change anything in the kernel config menu.
Last edited by JerichoKru (2010-05-06 21:00:06)

Toshibas for whatever reason are not friendly to Linux. I'm running one with "acpi=ht" in the grub boot line (results in "select() to /dev/rtc to wait for clock tick timed out" error for both cores, but does not with acpi=off). There are no ACPI functions (nothing in /sys whatsoever) but the fan does speed up and down at times (unlike with acpi=off, where it always runs at default speed) (temperature from the only hardware monitor found hangs around 64 degrees celsius, usually),
[skyalmian@alcyone ~]$ sensors
k10temp-pci-00c3
Adapter: PCI adapter
temp1: +63.0°C (high = +70.0°C, crit = +100.0°C)
and no power management to speak of, including battery -- it's all unrecognized by the system, even with installed packages. Meh, I'm fine with it, though. It just means that without knowing the status of the battery I keep mental track of how long the system is on when not plugged in. This Toshiba L505D-S5983 had a poor battery rating on Windows @ only 2 hours max doing generic things, so I round down to just one hour. I was using it one day without it plugged in and it just shut off when the battery went empty.
Threads you should see about Toshibas
http://bbs.archlinux.org/viewtopic.php?id=87573
http://bbs.archlinux.org/viewtopic.php?id=90942
http://bbs.archlinux.org/viewtopic.php?id=87213
http://bbs.archlinux.org/viewtopic.php?id=86802
(For anyone with ArchWiki access, can/maybe add this.)
Last edited by Skyalmian (2010-05-07 17:28:45)

Nvidia 560 Ti one fan not working properly

I have a 560 Ti card which has worked well for the slightly over 3 years that I've had it, although yesterday when I turned my computer on I noticed a noise coming from my computer which turned out to be one of the fans on the graphics cards. It begins spinning, gets up to the speed of the working fan, then there is a sound like a motor revving and it stops spinning completely. This happens when I'm idling on my desk top and my GPU is about 40 degrees celcius.
If I launch a game and my GPU goes up to 50-70 degrees celcius the sound actually stops. The fan in question begins spinning continuously, but at a lower speed than the other fan on the card.
I figure this is some kind of fan motor malfunction but I'm not positive. I know there's programs that can control the fan speed on a GPU, are there any that can control them separately?

no, you can't control them separately
you have to replace the FANs, both at once
or replace the entire cooler

8800 gts 640 fan not spinning

My t2d640-e fan is not spinning at all.
I have a 430 watt power supply. It gets up to 100c after i am done playing the crysis demo, and when it is idling it is about 79, is this something i should be concerned about??? or can i fix the fan..... thanks hockey

Quote from: hockeyfreak863 on 12-November-07, 08:09:38
i tried that app and still no spin up, both on vista and xp, and no it does not spin up in 3d aps, in fact i think it just crashed when i was playing FSX for like 30 min or so... i guess ill be stuck without a comp for a while... oh well
yep return VGA for replacement

Radeon X800XT fan not spinning

i been getting a funny smell from my mac for a while and recently noticed my gfx cards fan was not spinning, what can i replace it with?
its like a burning plastic/electrolyte smell i get
i have the plastic cover off now and have a fan blowing air at it

thanx for the replys, its running again after a reboot, but i think it stalls a lot because i get that smell, was thinking about getting this card to use while i clean the other one
http://cgi.ebay.co.uk/APPLE-MAC-ATI-RADEON-9800-XT-256MB-G4-G5-DVI-VGA-9800XT-/1 40507238441?pt=PCCVideo_TVCards&hash=item20b6e25029
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GTX 760 N760-TF-2GD5-OC PhysX and Cuda Not Detected

I have done google search after google search, but I've yet to find any info on my problem.
I recently acquired an MSI GTX 760 OC from Newegg, and of course right away put it in my rig and installed Geforce Experience. Drivers were automatically downloaded, and all seemed well. At least, until I opened GPU-Z. OpenCL, CUDA, and PhysX were not checked. At first I didn't think anything about it because I've had similar issues with GPU-Z in the past with my old HD Radeon 6750, but when I opened up AC4, the PhysX option wasn't anywhere to be found. And I did download the patch, so that wasn't the issue.
Next I ran BOINC, which also did not detect a GPU capable of running calculations, which of course the GTX 760 is. So somehow, the PhysX/CUDA installation went wrong.
I re-downloaded the driver suite outside of Geforce Experience in case that was where the fault was, but even after uninstalling and re-installing the drivers several times, PhysX and CUDA refused to check themselves on GPU-Z. I even ran my machine in safe mode and used Driver Sweeper, but no avail.
It does appear that PhysX isn't un-installing itself properly, because every time I run the driver installation program, PhysX always shows up as being installed. I have manually deleted the folders, so there aren't any actual PhysX files on my PC anymore. I figured that the problem lies in the registry perhaps, but Auslogics Registry Cleaner hasn't turned up any errors so far.
Any help would be great; I've sent a ticket in to MSI, but since it is a weekend I'm not expecting a response until Monday. I go back to college on Monday, so I'd like to get this fixed sooner rather than later
My specs:
Windows 7 Professional 64-bit
i5 2500K SB @4.6GHz
8GB DDR3 in Dual Channel
2 HDD (old ones lol) in AHCI mode
mobo is an MSI Z68A-GD55-B3
Thanks again for the help.

An OS reinstall would be an absolute last ditch there-is-nothing-else-you-can-do option for me, because backing up my HDD is almost impossible in my situation.
Would a System Restore to a point earlier than the original install of the graphics card perform a similar function to the uninstall? Assuming I did something dumb in the installation or something went wrong in the original driver download.

K410 with geforce gtx 760 not getting to BIOS

Hi,
I am trying to get a Zotac geforce gtx 760 to work in my Ideacentre K410. I am meeting all the stated requirements (power, cpu frequency, RAM, disk space). The power supply and Graphics card work in another machine, but in the Ideacentre K410, it will not get to BIOS during boot., when this graphics card is attached. I have been in contact with Zotac, have been through the tests they suggest, and in the end they suggest I try the motherboard / BIOS supplier.
Any Ideas ? I have already tried :
reseating RAM, testing RAM, reseating CPU with thermal paste, hoovering out dust (both sides of motherboard), reset CMOS, BIOS (Video Setup : Auto or PEG).
Any ideas of how to get this graphics card to work or am I asking for something that is not possible.
I have looked in the Hardware Maintenance Manual, and seen the list of graphics cards. But I am hoping to find a better one than those listed.
Thanks for any help you can offer.
Solved!
Go to Solution.

Using a free download of Windows 8.1 RTM, I installed on an empty disk, it created a GPT Boot partition with two boot loaders. After this 8.1 was installed, if I added the Zotac GTX 760, the machine was not able to boot to BIOS, but would eventually boot to window 8.1.
The machine was sold to me with WIndows 7.
I don't know whether I can configure the boot loader on the Win 8.1 disk to launch the Windows 7 on the original disk. or whether Windows 7 will recognise the graphics card.
Good Luck to anyone else !

GTX 760 one fan occasionally stuck (not spinning)

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