Guest Network - Airport Express

I have set up my new airport express and everything works fine but when people come over they can't seem to connect to the guest network and when they do they can't get internet access.
Please help.

Unfortunately, Apple mistakenly assumes that everyone will be connecting their AirPort router to a simple modem.......not a modem/router or gateway type of device that is often furnished by Internet Service Providers to their customers.
The Guest Network feature will not work correctly when the AirPort is connected to a modem/router or gateway device.
So, the first logical troubleshooting step here would be to find out what kind of device you have, to verify compatibility with the Guest Network function.
What is the make and model number of the device that you call your modem?

Similar Messages

Guest network on express message no internet connection main wifi still works on express

guest network on express message no internet connection main wifi still works on express

We need a bit more information to be able to troubleshoot your issue.
The most common cause of Guest Network / No Internet problems is trying to use the AirPort with a modem/router or gateway device.
The AirPort needs to be connected to a simple modem in order for the Guest Network feature to operate correctly.
Can you provide the make and model number of the device that you call your "modem"?
We don't know if you are using a Mac or PC to try to configure the Express, so some information about what operating system your computer is using would be helpful.

I used part of my name in my home network. Now I understand this was stupid security error. How can i change the name of my home wifi network, airport express? Thanks.

I used part of my name in my home network. Now I understand this was stupid security error. How can i change the name of my home wifi network, airport express? Thanks.

Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the picture of the AirPort Express
Click Edit in the smaller window that appears
Click the Wireless tab at the top of the next window
Edit the Wireless Network Name
Keep it short.....maximum 10-12 characters or so. No blank spaces or punctuation marks in the name
Click Update at the lower right of the window to save the new setting and wait a full minute for the AirPort to restart

Joining a network - Airport Express - Comcast

I gave my in-laws an airport express and ripped their 300+ cd collection in an attempt to simplify their stereo and help the enjoy more of their music.
That was 6 months ago.
I have been trying to get the AE to join their existing network (Comcast modem and wireless access point all in one) without disturbing their existing settings (many siblings coming and going using their network and many people to update on the new settings for their devices)
I have tried every wireless network setting in the "manual setup" mode of Airport utility. I have tried setting up on an iphone, ipad, and now Macbook Air.
I am at witts end and do not want to go get an Airport Base Station (which I have at my house and works flawlessly).
I am trying to set up client mode - just want to activate airplay to feed their stereo on their existing network to be able to play itunes from their PC in another area of the house and from iPods and iPads.
I am getting "unexpected errors" and "cannot find the device after restarting" - what am I doing wrong???
thanks for any help you can provide.

What should I be looking for specifically when I log into the Comcast modem/router?
Sorry, but I haven't used any Comcast products, so I cannot say. There must be some way to get at the internal settings to take a look at them though. This usually involves entering a default password for the modem/router into your browser. Wireless security settings are unfortunately not standarized.
Make sure that the wireless network name consists only of normal letters and numbers....and no special characters like apostrophes, dollar signs, asterisks, etc. Limit the length of the name to no more than 12 characters or less. Avoid any blank spaces in the name.
Same rules for the wireless password.
The way to verify if you are having a security issue is to test by temporarily turning off the wireless security on the modem/router. Then try to configure the Express to join the network that way. If it joins....and I'm betting it will....you will know that you have a wireless security settings/compatibility issue to deal with.
Use AirPort Utility 5.6 for any Express configuration if you can.
Can I get out of this without buying an Airport Extreme or another Airport Express to act as thair wireless signal?
That remains to be seen.

Failed to activate guest network airport utility maverick

Hi,
I'm trying to activate the Guest network on a timecapsule, using the Airport utility available witk Max OSX Maverick 10.9.
Each time I check the checkBox "Activate Gust Network", it is deseapearing from the UI. Looks like a strange bug on Airport Utility (same behaviour on a macbook pro and on a MacMini, with both up-to-date maverick)
Even if I try to apply changes on timecapsule, the changes hasen't been taken in account, and the guest network is not Up
Any idea?
Many thanks for your help
Best regards
Marc

The PC may be the problem.. do you have iOS device.. ipad or iphone .. then use the airport utility on that.. it is by far the most reliable out of Mac and PC versions.. iOS is tops.
If that is not possible go the admin tool and make sure the bonjour service is running.. it might have failed to start.
Then reboot everything.. see if the utility can locate the AE.. no luck.. it is easy.. reset to factory manually and start again.. you have no choice if the PC is the only way in.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.

Advice? Networking Airport Express, old iMac and ethernet converter/switch

Got an old iMac (266 mHz, OS 10.3.9, 384M RAM) I'm trying to get wireless and network with wife's laptop and (in a few weeks) a new MacBook. Internet is from a wireless provider (Clearwire.net) and its modem hooks into iMac's ethernet port. Works great.
Also have an Airport Express and I see two options here: Get an ethernet converter for the iMac or an ethernet switch that would connect to the Airport Express and the iMac (Clearwire modem, iMac and Airport Express are in same room, so wire connections not a problem).
The latter is cheaper (switch vs. converter), but would tie me down to that room. How much of a hassle would it be to network the iMac through the converter since it doesn't have an Airport card? Can I set up Airport Express through the Airport Assistant software in OS 10.3.9 on the iMac even though it doesn't (and can't) have a card?

All I can tell you is how I have my home network setup and hopefully that will give you some ideas. I have DSL at home which came with a DSL modem / Wireless router made by Westell. I have an eMac running 10.3.9 which I have an Airport Extreme card installed. I have my old "Grape" tray-loading iMac running OS9.2.2 for which I purchased an Ethernet-to-WiFi bridge device. And finally I have an ancient Windows ME running laptop on which I have a USB-to-WiFi device (I got it in a trade). All three of these I was able to setup and configure to access the internet via the DSL wireless router.
So to answer one of your questions, yes the Ethernet-to-WiFi bridges work fine, are OS independent, do not require drivers, and won't tie up your valuable USB port instead using the Ethernet port you likely are not using anyway.
However, the one thing I have not bothered to do is to share the computers with each other. In other words, all of them can connect to the internet but none of them are set up to see the others or share files. For what little sharing or file moving I need to do, I just use an USB Flash drive, which all three computers can see/use fine and transfer stuff that way if I need to.
Hope that at least helps a little with your quest,
Patrick

Setting up Airport Extreme w/Powerline Networking & Airport Express

In my residence, I have my cable modem connected to the latest generation Airport Extreme. An ethernet cord then goes from the Airport Extreme into a 'ZyXEL HomePlug 500Mbp Powerline adapter', which plugs into the wall.
Now here comes the fun part - I'd like to plug in an Airport Express in the 3rd floor of my residence. My hope is that the Airport Express will receive connectivity from the powerline adapter, and will be leased an IP from the Airport Extreme. My question is - what must I configure with the Airport Express so that it acts like an access point on the existing wireless network? I would prefer the configuration to be setup in a way so that clients 'see' a single wireless network. Whichever 'access point' (whether it's the airport extreme or airport express) remains transparent to the user - the airport utility in OS X 10.7.4 simply connects to the AP with the greater signal strength. Again, I'm hoping this is all transparent to the user.
Is this possible? If so, what settings should I be inputting into the Airport Express?

Suggest that you use a proven utility here that will provide the settings options that you need and not make (wrong) decisions for you about what it thinks you want to do.
That would be AirPort Utility 5.6 for Mac OS X Lion
Download and install this on your Mac. You can keep both AirPort Utility 6.0 and 5.6 on your Mac.
Perform a Factory Default Reset on the Express as follows:
Power off the Express and leave it off for a few minutes
Hold in the reset button, and keep holding it for an additional 9-10 seconds while you simultaneously plug the Express back in to power
Release the reset button after the hold period and allow 40-45 second for the Express to display a slow, blinking amber light
Before you plug the Express into the remote powerline adapter, test using your laptop to make sure that the powerline is providing a good signal. Turn off the wireless temporarily on the laptop and connect it to the adapter. See if you can get a good, stable Internet connection this way.
If you can, this will enhance the chances that the Express will work well. Connecting a router is a different matter than a computer, and I have seen installations where a computer will work connected to the powerline adapter, but not a router, like the Express. I've also seen adapters from one manufacturer work when another will not.
So, no guarantees here. You won't know until you try.
Connect the Express to the powerline adapter and start it up. After 40-45 seconds, it will be blinking amber.
Open Macintosh HD > Applications > Utilities > AirPort Utility 5.6
Select the Express and click Manual Setup
Click the Base Station tab below the row of icons to name the Express, setup a device password and adjust Time Zone settings. No other adjustments are needed here.
Click the Wireless tab and adjust settings as follows:
Wireless Mode = Create a wireless network
Wireless Network Name = Exact same name as the AirPort Extreme
Check mark to Allow network extension
Radio Mode = Automatic or 802.11n (802.11b/g compatible) is a good choice
Radio Channel = Automatic
Wireless Security = Exact same setting as the AirPort Extreme network
Wireless Password = Same password as the AirPort Extreme network
Confirm Password
Click the Internet icon, then click the Internet Connection tab
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Update to save settings and allow 40-45 second for a green light
Then power off the entire network and let it rest a few minutes
Start the modem first and let it run by itself for a few minutes
Start the AirPort Extreme and let it run a minute
Start the first powerline adapter the same way, then the second
Start the Express the same way
Continue starting devices one at a time until the entire network is back up
Check the network and please report on your results.

TS4505 Unable to connect to internet over Guest Network (Airport)

I have changed the guest network's DNS server IPv4 addresses to 75.75.75.75 and 75.75.76.76 and rebooted base station. These are the values for Comcast.
Still not able to connect to internet over this guest network.
Do I need to do anything else? Help!

Bob - thank you for your quick reply. My setup is as shown in the attached image:
My guest network is on the Apple Airport TIme Capsule (v7.7.2). Router mode for this time capsule shows "Off (Bridge Mode)" but grayed out. No edits possible as shown below:
Northbound of the Time Capsule is my Apple Airport Extreme (v7.6.4) that is in turn connected to a Comcast uBee DDM3513 Docsis 3.0 Cable Modem. I believe it is this one.

Extending my Network- Airport express?

Hi,
I currently have a Netgear DG834G Router providing wifi for two macs. This works fine. I now have a new mac in another part of my house, and the wifi does not reach to it.
I am looking for a device which will increase the range so it can reach the new mac.
There are NO ethernet or phone sockets anywhere near the new mac.
Will the Airport Express do what i want?
I just want something with no wires that can receive the existing signal, and then boost it out further
Any help is appreciated,
Thank You

Hello robinotter. Welcome to the Apple Discussions!
There are NO ethernet or phone sockets anywhere near the new mac.
Will the Airport Express do what i want?
Possibly, but not without additional equipment, especially if your goal is to extend the wireless range of your Netgear. Basically, the AirPort Express Base Station (AX) will not be able to extend the wireless range of non-AirPort router ... so you are left with a few other choices: 1) See if Netgear offers a solution, 2) Configure the AX to join the Netgear's wireless network and share its connection by Ethernet, or 3) Invest in a pair of PowerLine adapters to take advantage of your home's electrical circuit to create a psuedo Ethernet network between the Netgear and where you want to put in a wireless at the other part of your house.

Safari, Network, Airport express utility shut down with express

Recently had satellite internet installed and plugged into my airport express (I had been running it before with wireless broadband, and it was running fine). After a time, the installation tech couldn't figure out how to set up the airport express, so I proceeded to reset the airport with the utility program and got all three of my macs working easily; however, he had been trying to setup the router with my macbook pro laptop. While the other two macs work fine, when I'm connected to the new wireless network, safari, network preferences, and airport utility all quite while loading. They claim errors with the pubsubagent and a variety of other messages. If I plug the laptop directly into the satellite--no such errors. Firefox has no problems surfing the web. I've re-loaded leopard to see if that helps, and it seemed to, until I loaded all the updates. Weird? Any suggestions?

Which version of Windows and Service Pack is your Dell PC running?

Extending wireless network - airport express

Hi - just unwrapped my new airport express and trying to set-up an extended wireless network. My understanding is that the AX will extend my existing network, but I am getting the same error each time I try - amber status on extended network. Does the extended network function not work if the existing router is non apple ? I have a talk talk router and I can join a wireless network no issue. However the point of buying the AX was to extend the network as I get bad reception on the back of the house.
thanks

Does the extended network function not work if the existing router is non apple ?
Apple uses proprietary technology in their "extend" feature that.....as far as we know.....will only work with another Apple router.....if you are trying to "extend" using wireless only.
It would be extremely unlikely that it would work with a router from another manufacturer for this purpose.

Extend a network Airport express and Airport Extreme

A very straight forward setup. I simply want to extend my Airport Extreme network with the Express. I use the airport utility. It finds the express and says that it has extended the network. However, later when I check the wireless options of the express, it is setup as a Create a Network.
The two are connected via ethernet. Not sure why its saying that. If I mannually then change it to extend a network, it doesn't show me the home network. I enter it mannualy and update it. It doesn't behave nicely.
Am I doing something wrong here ?
Thanks.

I use the airport utility. It finds the express and says that it has extended the network. However, later when I check the wireless options of the express, it is setup as a Create a Network.
"Create a wireless network" is the correct setting to extend the network when the AirPort is connected to the main router using a wired Ethernet connection.
"Extend a wireless network" would be the correct setting only if the AirPort Express is connected to the main router using wireless only, not Ethernet.

IMac G5 not connecting to wireless network (Airport Express)

Hello. I recently made a shift to working-from-home and I have my iMac G5 to replace an older iBook. My internet connection repeatedly gets cut off during the course of the day. I actually called my ISP and ask them to run some tests and they told me all is fine from their end. I have 2 iBooks who can access our network without any glitches. It just happens to be my iMac who is suffering from this pesky little problem. The admin computer is actually my husband's iBook G4, which he leaves in his home office. I already made updates and ensured that software is current. Please, help!
THANKS,
funkymum of 'shwa

If his Mac is set up for Internet Sharing, then it might be possible that every time it goes into "sleep" mode is when you are losing the Internet connection.
I suggest that you double-check the settings on his Mac for Internet Sharing.
To setup for Internet Sharing (Wired to Wireless):
Enable Software Firewall
System Preferences > Sharing > Firewall
- Click Stop to start the software firewall
Setup the Network
Cable Modem > (Ethernet cable) > [Ethernet port] Mac_#1 > (wireless) > Mac_#2
Setup Port Order
System Preferences > Network > Show > Network Port Configurations
- Verify that "AirPort" and "Built-In Ethernet" are enabled.
- Verify that "Built-In Ethernet" is at the top of the list, followed by "AirPort".
- Click "Apply Now."
Configure the Internet Connection
System Preferences > Network > Show > Built-In Ethernet > TCP/IP
- Configure IPv4: Using DHCP
- Configure IPv6: Automatically or Off
Enable Internet Sharing
System Preferences > Sharing > Internet
- Share your connection from: Built-in Ethernet
- To computers using: AirPort (checked) (Note: Uncheck all other entries in the list.)
- AirPort Options
-- Network Name: <anything you want>
-- Channel: Automatic
-- Enable encryption (using WEP) (optional)
-- Password: (optional)
-- Confirm Password: (optional)
-- WEP Key Length: (optional)
-- Click OK
- Click Start

Have 2x Airport Express, doesn't seem to be extending network

Hi all,
I have a Time Capsule and 2 Airport Express'. My configuration is as follows:
1. Time Capsule is in Office connected to ethernet DSL Router
2. Airport Express 1 in Living Room
3. Airport Express 2 in Conservatory
I bought the Airport Express' to extend the wireless signal (wirelessly - which I was told by somebody in an Apple Store I could do). All have been setup using the Airport Utility (the Time Capsule created a new network, Airport Express' to existing network) and have a solid green light. They are all acquiring an IP Address from the DSL Router correctly. I can see all 3 in the living room as this is the middle point. However, if I go into the Conservatory my Macbook Pro loses all signal. I can see my Network in the airport list but when I click on it, it asks for a password and then times out.
If somebody could help me with this problem I would be extremely grateful.
Many thanks for your help.

Welcome to the discussions!
I assume that you have the AirPort Express(n) as the "g" version will not be compatible with the "extend a wireless network" function.
Here's a checklist to go through to make sure you have the proper settings:
_On the Time Capsule:_
Open AirPort Utility, click Manual Setup
Click the Wireless tab just below the row of icons
Wireless Mode should be "Create a wireless network" (It's probably already set this way)
Make sure there is a check mark next to "Allow this network to be extended"
Update to save settings
_On each Express:_
Open AirPort Utility, Click Manual Setup
Click the Wireless tab
Wireless Mode should be set to "Extend a wireless network". If you don't see this choice, hold down the "option" key when you click on the selection box
When you select "Extend.." your wireless network created by the TC will appear as a choice to extend. Select it and enter the wireless password.
Make sure there is a check mark next to "Allow wireless clients"
Update to save settings.
Whenever you plug the Express in, it will automatically extend the main wireless network from the Base Station. The ethernet port is also "live" in this setup. But note...you cannot extend the "guest" network if you have a dual band Time Capsule.
For more info, refer to the Designing AirPort Networks guide, pages 43-44.
http://manuals.info.apple.com/enUS/Apple_AirPort_NetworksEarly2009.pdf

How do I know "Roaming Network" is working with Airport Express and Airport Extreme and should I use extended wireless network for third Express?

Attempting to eliminate a dead spot in Wifi coverage [and implement AirPlay] have one Airport Extreme 802.11n and two Airport Express 802.11n's.
http://support.apple.com/kb/HT4145
The Airport Extreme is of course connected to cable modem and Ethernet switch, and one Airport Express is connected to the Ethernet network. As per instructions for creating a "Roaming Network", Airport Express is set to same SSID, security type, and Password.
Questions:
1. How does the client device know which Airport to connect to? In other words, will it switch to the closer WiFi transmitter automatically? The WiFi reception problem is intermittent in the fringe areas so what I do not want it for it to stick with the more distant Airport Extreme in the basement when the Airport Express which is closer will work better.
2. How can I tell which of the Airports the attached client device is using?
The third Airport Express will be in a third location - I was planning on using it also for expanding coverage but after reading the warnings about performance suffering when purely using WiFi for the expansion in this location ("Wireless Extended Network" without an ethernet connection) I have figured that the single wired Airport Express will be adequate and will use the third Express to do Airplay only.
http://support.apple.com/kb/HT4259
Question: Can I use this second Airport Express to extend the wireless network via "Extended Wireless Network" while the other two are in "Roaming Netowrk" configuration? Without bogging down??
Mitch

1. How does the client device know which Airport to connect to?
The Mac computer will automatically connect to the wireless access point with the strongest signal...which is probably the closest AirPort. An iPhone or iPad may not do this and will tend to stay connected to one AirPort.
2. How can I tell which of the Airports the attached client device is using?
On a Mac, open Macintosh HD > Applications > Utilities > AirPort Utility. Click on one of AirPorts. In the area to the right, locate the AirPort ID and jot that down. Then do the same for your other AirPort.
Move your Mac near one of the AirPorts and log on to the wireless. Hold down the option key on the Mac while you click the fan shaped AirPort icon at the top of the screen. Look for the BSSID. That is the AirPort ID of the device to which you are connected.
If you are close to the "remote" AirPort, and you see the AIrPort ID of the "main" router when you are testing, then you know that the network is not configured correctly.
Can I use this second Airport Express to extend the wireless network via "Extended Wireless Network" while the other two are in "Roaming Netowrk" configuration? Without bogging down??
There will be a modest 10-15% bandwidth loss with the "extend" setup, assuming that the Express is located where it can receive a strong wireless signal from the AirPort to which it is associated. You can avoid the bandwidth loss if the Express is also connected via Ethernet as part of the roaming configuration.

Guest Network - Airport Express

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