Guest Network not working in latest Airport Extreme

Just bought the latest Airport Extreme (802.11ac), and want to enable the Guest Network.
- Installed latest firmware
- Set Airport in Bridge Mode
- Enabled Wireless Network
- Enabled Guest Network
There is no connecting to Guest Network (iphone) and if possible (macbook) there is no internet.
With a previous version of Time Capsule, the Guest Network in the same setting worked like a charm.
Anybody seen this before or is the Airport Extreme working different than a Time Capsule?

According to the theory what you are saying about the A1355 is not possible.. ie there is no guest in bridge.. I have tested it and can assure you it did NOT work.. it fooled me into thinking it should and I spent many hours working on it.. our forum expert here.. Bob Timmons set me straight.
Now I am always a believer in voodoo and gremlins and maybe the tooth fairy when it comes to wireless.. it is about 80% of the above and 20% science.. so please do the test again and see if it is possible.. but I can assure you.. apple have set guest network to off in bridge.
There are ways around it.. complicated methods. ie if you extend wireless to your TC.. from another apple router where the router is on, then guest can be used. You can also use a managed switch to set vlans for the guest.
See the following which I used to research this topic.
Guest network in bridge.
https://discussions.apple.com/thread/2815541?start=15&tstart=0
https://discussions.apple.com/thread/3617532
https://discussions.apple.com/thread/5247107?start=0&tstart=0
https://discussions.apple.com/thread/4787934?start=45&tstart=0
https://discussions.apple.com/message/23127620#23127620
Good Luck.. !!

Similar Messages

Guest network feature of Time Capsule/Airport Extreme in conflict with DNS on OS X Server?

Hi, I want use the guest network feature of Time Capsule/Airport Extreme which requires an external DNS server but my OS X Server is the dns server...Can I configure server and airport with an external dns without messing up my OS server?
Thx Ron

If you want to use the guest network while also using your server for DNS - you will need to do the following: It's a bit painful - but it works.
On your Airport Device (Airport Extreme or Time Capsule) - in the Internet tab you will need to do one of the following:
1) Leave the DNS Servers Blank - which they will default to the DNS servers provided by your ISP.
2) Actually enter your ISP's DNS servers.
3) Enter Open DNS servers (I use 208.67.222.222 / 208.67.220.220).
The DNS servers specified in the airport device must be internet routable addresses (if you are going to use the guest network functionality) - and cannot refer to private ip address (e.g. 10.x.x.x, 192.168.x.x, etc).
Here is the painful part...on all of the devices (Macs, PCs, phones, ipads - that will be used on your "private" network 10.0.1.x - you will need to provide static DNS setting (but still allow DHCP to assign the devices IP address). You will specify 10.0.1.13 as primary DNS and 208.267.222.222 (or your ISP's primary DNS IP).
One you do this - your devices that you permanently use on your local network - will still use your server for DNS - and the external DNS - should your DNS server happen to be down.
Anyone visiting your house - will connect to your guest network - and automatically be DHCP assigned a guest IP address - and the external DNS servers that you specified in the Airport Extreme device.
This has been working great for me. I suspect that the guest network functionality is flawed in the Airport Extreme/Express and Time Capsule. Since I do not have another router that provides a guest network - I cannot say whether this issues is limited to the Airport devices - or whether this workaround would need to be done - regardless of which brand of router is providing the guest network.
In a nutshell - your household permanent devices will have to specify static DNS servers - but your guests will connect seamlessly without having to change and risk messing up any of their device settings.
If this solution works for you - Please be sure to click either "This solved my problem" or "This helped me".

I cant seem to connect to the guest network i created on the airport extreme.

i seem to have set the base station up ok, but setting up the guest network has me pulling my hair out, i have set this up on my mac however when i try to connect my ipad to the guest network it accepts the password but all i get is that pinwheel forever spinning and not actually connecting. also when i open airport utiliy and see the base station in the top left corner the button that says connected devices when clicked shows nothing, they are greyed out, however when i click on the base station i do see my ipad and iphone and mac.

Whethere or not the guest network feature will work correctly depends on what type of device is providing your Internet connection.
The Guest Network will work if you have a simple modem.
Unfortunately, most Internet Service Providers furnish a modem/router to their customers.....which will not allow the Guest Network feature to be activated correctly.
If you are not sure whether you have a modem or modem/router.....post back with the make and model number of the device that you call your "modem".

Guest Network Not Working On Airport Time capsule

Whenever I enable the guest network and join it, it joins fine. but it wont load any webpages or the app store, or anything. all the devices im trying to connect, connect to the guest network fine. but they just wontt get wifi signal from the TC.
I can get the normal and 5GHz network to work.
I have the TC router connected to a Tp Link modem and setup as its own network.
If i change the router mode on the TC to DHCP and NAT it works but the amber light flashes on the TC which annoys me. then it stops working and i end up having to change under network in airport utility to off (bridge mode)
Please help somebody???
Any help will be much appreciated

Check the client is getting proper DNS address .. there is a bunch of bugs..
The main bug is that guest network does not actually work when the TC is in off bridge mode.. it looks like it is going to work but it doesn't.
The TC must be the main router of the network..
So bridge your TP-Link and use PPPOE client in the TC if that is allowed by your ISP.
Or simply ignore the double NAT and then the light will go green and not bother you any more..
Or an even better solution.. use the TP-Link wireless for guest.. and use the TC in bridge for main network.. there is nothing wrong with doing that.. and in fact it will work far better since guest network is still sharing the wireless on the TC and slowing it down.

Guest Network access issue on Apple Airport Extreme 802.11AC router and Actiontec MI424WR Rev.1

I contacted Apple because I am not able to create any guest Network on my Airport Extreme because I was told that my modem needs to be simple. Per Apple: "The Guest Network feature will not operate correctly unless your "main" AirPort Extreme is connected to a simple modem........not a modem/router (such as the Actiontec MI424WR Rev.1) or gateway type of device that is often furnished by Internet Service Providers to their customers."
So is it possible to make this version of Actiontec a simple modem. Is this even possible or will I need a new modem?
NOTE: I disabled the wireless functionality of the actiontec.

Do you have FiOS TV ? You can completely bridge the ActionTec or take it out of the equation entirely if you don't have TV to worry about. Or, you can make the Apple router your primary and put the ActionTec behind it, with the trade-off that things like Remote DVR and Caller ID on TV won't work the best.
========
The first to bring me 1Gbps Fiber for $30/m wins!

HP Laserjet USB Connection Does Not Work with Gigabit Airport Extreme

I have set up my Airport Extreme Gigabit edition. It works well for wireless internet. BUT, I connected my HP Laserjet 1300 via a working USB cable, and it doesn't print properly at all. This Laserjet uses the HP Universal Drivers in Vista, which should work with the Extreme if anything should. I have set up and located the printer in Bonjour as instructed.
With the PCL6 driver, I get one page that prints out portions of the test page text, but with most of it missing, and then a second page saying:
PCL XL error
Subsystem: KERNEL
Error: UnsupportedProtocol
Operator: 0x0
Position: 0
The PCL5 driver prints out "a" page, but the text comes out as solid black lines instead.
I have tried turning the printer on and off, the router on and off, and deleting the printer and re-creating it in Bonjour, as suggested by Apple's technical support document. Nothing works. I have downloaded the latest Windows software and router firmware for this product, both of which were released recently. Same result. I also tried connecting my laptop via a Gigabit port instead of wirelessly to see if that would help. Nope.
I have seen a few postings in other forums (not here) saying that the Airport Express (Gigabit) firmware has problems with HP printers connected via USB, which seems hard to believe given their ubiquity. If that is the case, I'd appreciate a straight answer from somebody on when it will be fixed. Some have suggested just using Ethernet, but I purchased this product (and therefore paid extra) for the USB print server, and expect to get that working.
Thanks very much.

I have an HP laserjet 4L with a usb adapter connected to the airport via a usb hub, and have had little trouble, except for last night it kept printing 1 partial page over and over. I printed multiple pages at once, I figured the printer just OD'd, after all its an old printer. I have one laptop that uses Vista, and its always giving me grief. Vista

Timed Access not working on new Airport Extreme (802.11n).

I bought a new Airport Extreme (802.11n) to use as a router for my network. The network has a mixture of Macs and PCs, using a mixture of wired and wireless connections.
I configured the security settings with on the Airport Extreme to Timed Access. I set the default setting is to No Access.
Three computers are set with "Everyday, Between 8:00am and 11:00pm"; however, when it's 11:00pm, nothing happens. The three computers continue to have access.
I know the MAC addresses I entered are correct. Does anyone know why the Timed Access is not working?

Yes, the printer was initially set the same way it always was on my old router. It used to pop right up on the list. After I switched I was getting communication errors. Ok, new setup, I wasn't worried yet. When I got to the setup window and it a new printer wasn't found I tried updating drivers. No luck. I then used the IPP mode to enter the IP address with the address on the Canon screen. It failed. I then did the same setup telling it which software from the driver list to use. It still could not see it. The odd part is that the Canon can obviously see the router as its LAN setting read active and it is receiving the IP. I have proceeded to play with every setting on the printer and it is back to factory reset. Oh, I should mention that I have also tried to use Canons network setup utility software and it can not find the connection either. So I really think this is a problem within the router. I have seen many complaints about this on other forums, but most were looking to use the usb on the print server. My Airport is nowhere near my printer and I don't want to lose my all-in-one functions. Some think hard lined ethernet is ancient, but it really is a nice setup. Fast and reliable.

E4200 Guest Network Not Working

I cannot get the Guest Network feature to work.
Even though Guest SSID is enabled, it does not show up on any devices attempting to connect. Manually connecting by entering the Guest SSID fails (not recognized). On devices with the primary 5 and 2.4 GHz configured they do see the third network but without SSID (unknown) and are also unable to connect to it manually using the SSID.
Here are my settings:
Firmware: 1.0.02
E4200 is configured in Bridge mode (WAP).
5 GHz Network
Mode Mixed
SSID Astro2-an
Width Auto
Channel Auto (DFS)
SSID Broadcast Disabled
2.4 GHz Network
Mode Mixed
SSID Astro2-bgn
Width Auto
Channel Auto
SSID Broadcast Disabled
Guest Access
Allow yes
Name Astro2-bgn-guest (cannot be changed)
Guest Password testpassword
Total Guests Allowed 5
SSID Broadcast enabled
I did not try this before 1.0.02. Have rebooted modem and verified all configs (multiple times). The network is live in an office and can't keep screwing with it or drastically changing its settings.
Peter
Solved!
Go to Solution.

[email protected] wrote:
I have now tried 3 of these routers and the problem as I see it is when you set the E4200 to bridege mode with a static IP then the client receives a .33.x address receive the E4200's default gateway and a .33.1 as the dns servers. I don't see how the clients could resolve dns with these 2 entries.
Alas, I have think I have now figured out why some people can connect using the E4200 in bridge mode as a guest and some cannot. It is my belief that Cisco needs to update the firmware to allow you to enter dns values on the staic page because if you set the E4200 to obtain an IP address automatically then it receives good DNS info. You can verify my results by looking at the staus page in staic and dynamic mode.
I hope this helps people that are having problems.......
(Mod Note: Edited due to non-compliance of forum guidelines.)
Your findings are correct. However I don't see where adding a static DNS would work. What Cisco needs to do is provide the DNS of the connected gateway for internet access when in bridge mode for guest connections. Then restrict routing to just the gateway for internet access and no local routing.

EA4500 Guest Network not working

A few days ago I saw there was an upgrade for my router. I clicked on it and away I went. Since updating my guest network isn't working. My android and Kindle HD find the guest network, attach but no prompt for password ever shows up like it did before. The web page will time out and die. Does anyone have a clue why my devices don't prompt for a password anymore?

cperficio wrote:
A few days ago I saw there was an upgrade for my router. I clicked on it and away I went. Since updating my guest network isn't working. My android and Kindle HD find the guest network, attach but no prompt for password ever shows up like it did before. The web page will time out and die. Does anyone have a clue why my devices don't prompt for a password anymore?'i clicked on it and away it went' could be the problem. as much as linksys would like to think it works that way, it has been shown time and time again that the best way to update is to:download the update file to a pc with a wired connection factory reset the routerflash the file from that wired pcfactory reset againconfig from scratch not a backupyou might try to do a factory reset and config and see if it clears the issue. also on those devices that are not working try forgetting the connection and connect again.

Updated airport utility will not work on older Airport Extreme

I have a mid-2011 Macbook Air with OS 10.9.4. So that's up-to-date. I recently updated my Airport Utility to version 6.2. I have an old Airport Extreme. The new Airport utility will not work with the old Airport Extreme. Apple will not let me download the older Airport Utility, because I have a newer one installed: classic Catch-22. Any ideas? I need to find out my SSID to connect with a new Denon AVR receiver. Is there any way to find out my SSID with Airport Utility?

You must first uninstall AU 6.2 before you can install an older version. This may be removed by the mods so get it while you can:
AirPort Utility 5.6.1 on OS X 10.9 Mavericks | Corey J. Mahler
Installing the Old AirPort Utility (Version 5.6) on Mountain Lion | frank.is

Leon and I installed the Time Machine does not work. to the Airport Extreme is connected MyBookWorld II. Snow leopard with everything working. Leon sees the drive, but you can not connect to it. can not be seen in disk utility. Thank you for your help or

Leon a Já instalované Time Machine nefunguje. na Letiště Extrémní je připojen MyBookWorld II. Sníh leopard s vše pracovat. Leon vidí pohonu, ale nemůžete se k němu připojit. nemůže být viděn v disk utility.
Děkuji za Vaši pomoc nebo rady
Petr

Here's how you can potentially use your AirDisk with TimeMachine (beware that YMMV), but it should work as it works with every other "unsupported" device.
1) Mount your AirDisk so it appears on your Mac
2) Open Terminal.app
3) change directories to the AirDisk's root folder located in "/Volumes"
ie: cd "/Volumes/AirDisk Name"
4) execute this command to "bless" the drive to be used with time machine:
touch .com.apple.timemachine.supported
5) Start TimeMachine and if all went well, it should recognize your AirDisk drive and use it for TM.
This should also work on NFS shares, SMB shares, AFP shares, basically anything. It has worked up until the last developer seed, so unless they yanked this at the last minute, it should still work.
Now, the reason why Apple removed this feature may be due to the unreliability of the AirDisk, so be cautious.

Guest network does not work when bridging airport express to extreme

Hello everyone,
i just upgraded my airport extreme 5th gen and airport express (dual band) to 7.6.3 which is supposed to enable guest network extenstion..
my airport extreme is hardwired to airport express (set as bridged mode), eveything works fine with internet connectivity and roaming between the two since both are set with the same ssd name and wpa pass, i have enabled guest network on both to test the new update, which worked fine with airport extreme, then i went downstairs to test airport express guest network which didnt work.. i can see and join the network, IPs are set correctly exactly like airport extreme.
while testing airport express guest network i noticed that i can only browse google website or google search results, youtube website can be accessed too but it will not broadcast youtube videos.. any other website cannot be accessed thru airport express guest network..
since airport express guest network is providing a very limited access i tried enabling vpn on my iphone and managed to get full access with extremely slow speed.. can this be a bug on the firmware, did anyone find a solution???
Thanks

AirPort Extreme is the main base station handlng DHCP and NAT for the network. Normally, I do not use the Guest Network feature of this dual band router, but decided to check out the new firmware.
The AirPort Express is normally connected back to the AirPort Extreme via a wired Ethernet connection so it functions as a separate access point in a roaming network configuration.
I tried out the Guest Network option in the new firmware on the AirPort Express and had no issues. Then, decided to try the Express out as a test connecting using wireless only. I moved it to a location that was about 30 feet and a few rooms away from the AirPort Extreme and enabled the Guest Function with no problems.
I would not expect your setup to work with the Guest Network features, since you do not have an Apple router installed and functioning as the main router for the network. That would be the device that "creates" the Guest Network and other AirPorts "extend" it using either an Ethernet or wireless connection.
Apple used VLAN for the Guest Network feature before and I assume that has been expanded somewhat with the new feature to extend the Guest Network option to other Apple routers on a network.

I cannot add a Wi-Fi guest network. Gone to Utilities Airport Utilities and all get is an image/browser of my Airport Extreme. Looking for the browser which has the title Wireless but cannot find anywhere. I need help?

I cannot add a Wi-Fi guest network. Gone to Utilities>Airport Utilities and all I get is an image/browser of my Airport Extreme. Looking for the browser window which has the title Wireless but cannot find anywhere. What am I doing wrong?

Open AirPort Utility. The first screen looks something like this:
Click on the AirPort Extreme and another screen will appear. Click Edit, then the window with the Wireless tab will appear.
If you do not see these screens, you will need to start over and configure your AirPort again.

Existing files on drive connected to latest Airport Extreme do not show up, however files copied over the air to the drive do. Any ideas?

I have the latest Airport Extreme with a Seagate drive connected. I copied files to the drive while it was connected to my MacBook Pro. The files do not show up when connected to the AE, but they appear when connected to the Macbook, Files copied over the network to the drive appear. The drive is formatted HFS+.

After playing with this for the last few days, I found a solution. Under the "Disks" tab in Airport Utility, the "Secure Shared Disks" drop down needs to be set to "With device password". Mine was set to "With acounts", which even after correct authentication, none of the files would appear.
Another interesting note: The files that I could see, the ones I copied over the network, do not appear now. I can copy over new files, and they show up, but the ones copied prior to changing the "Secure Shared Disks" option, do not.

AirPort Time Capsule. Read everything and tried everything. Can't get a guest network to work. Switched from bridge mode and still doesn't work. Anyone able to set up a guest network?

AirPort Time Capsule. Read everything and tried everything. Can't get a guest network to work. Switched from bridge mode and still doesn't work. Anyone able to set up a guest network?

I had a bright house cable modem that also had built-in wi-fi.
Don't mean to be picky here, but if the "modem" had built in Wi-Fi, it was not a modem. It was a modem/router, also known as a gateway type of device.
A device like this combines the functions of a separate modem and separate router in one package. Turning off the wireless on a device like this does not make a it modem.....it is still a modem/router or gateway with the WiFi turned off.
I think that if I have them replace the current "complicated" modem with a "simple" one I should be able to get the guest network up and running.
That would be correct. Hopefully, they offer this type of option for their customers.

Guest Network not working in latest Airport Extreme

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