Guest WLAN need to re-authenticate for each new tab

Hi,
We installed recently a new WLC 2504 with 22 AP's.
We use web authentication for the guest WLAN.
The porblem is : users can login and authenticate but whenever the open a new webbrowser tab they need to re-authenticate again.
And this for each new tab they open.
Anybody knows how to solve this?

No, the user shouldn't have to reauthenticate for every tab they open, once the clients entry is built in the MSCB they should stay in a RUN state until either the reauth timer or the user idle timer expire.
First I'd upgrade to 7.0.220.0 and see if that resolves the issue.  If it doens't get a TAC case open.
Steve

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