GUI ID not created in CRMM_BUT_CUSTNO

All,
Here is the situation.
On our sales web shop, a consumer registers and place an order. When they register, based on the id, in crm it should create a bp and order number at the same time and the business partner should also flow to R/3
In our situation, a bp is created in crm and r/3 and an order is also crated. but, there is no guiid or partner established in table CRMM_BUT_CUSTNO. BUt, the but000 is established a table.
I can update the inconsistency with zreport. Just wondering why this is happening. how I can fix this.
Please help me.
Thanks,
Sri

Hi Sri,
not sure, whether those are relevant for your release, but have you already checked SAP notes 798032 and 1314495? Those contain reports as well as some hints, what could be the cause of the issue. Hopes this helps to narrow down the issue.
Best Regards,
Michael

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