Guidance to ABAPer for Next step..

Hi all,
Am an BAPer with 3 years of experience worked on  ALE,ALV,Smart forms,IDOC,BDC,Module pool.
Can anybody guide me what exactly out of above is required in CRM?
Please guide me what should be the next step for me in CRM? and why?
Thanks.

Hi Sanu,
To begin with CRM,its better you try to understand the functionality available in CRM and how and where in business scenarios it would be used.
All the technical knowledge you mentioned above would also help in CRM,since CRM can inturn be connected to other SAP systems as well as legacy systems.So its an advantage for you that you know stuffs like IDOC,ALE etc.
BDocs are widely used by middle ware module of CRM for data exchange.
Best source for you would be help.sap.com,you can get basic overview of CRM to begin with.
If you have any specific concerns about CRM,plz let me know.
Hope this helps!
Best Regards,
Shanthala Kudva,

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