[Guide] FM Transmitter on N97

This is a small guide for all that have problems with the FM Transmitter on N97!
Honestly it works really well in my 2 cars, after I discovered some tricks!
(I hope you can understand it, 'cause I'm not an Englishman.)
1. Make sure you're using an *EMPTY* frequency that no radio station is sending on!
2. Make sure you're using a frequency that isn't right next to a radio station!
3. Use the lowest possible frequency!
In my area I'm using 89.90 because the close frequencies 90.0 and 89.80 are free!
So make sure that at least 0.1 is between a radio station and your transmitter, because I a radio station is sending on 91.2 you can still hear it (although it's quieter!) on 91.1 and 91.3!
It may depend on your region and radio station to find the best frequency! So don't wonder yourself when you'Re driving in another state that suddenly you hear a different song.
Hope that helps,
Jo
Main device: N97-1 with v21 and Product-Code 0586701 (fortunately without major bugs!) It actually runs quite good.
Other Nokia devices: N95-1 and 6230i

This feature is not currently supported by Nokia Maps. (despite it being included in the previous versions of Ovi Maps)
Many Betalabs Users have been requesting this feature for a long time.
To add your support, please join nokia beta labs (if not already) and support the following post:
http://betalabs.nokia.com/apps/nokia-maps-suite-2-0/suggestion/48288/voice-navigation-over-fm-transm...
It is interesting to note that somewhere in the Nokia chain this request has been denied. I have suggested a petition from us (users) may give the Nokia development team the support they need to gain approval for this.
Mobi Developer | Wap-2-Go Mobile CMS - www.wap-2-go.com

Similar Messages

Is there a TV Guide App for the N97/ S60v5

Really want a good TV Guide app, like the one found on the iPhone. The Digiguide one looks so basic...
is there anything out there?

What about using the SKY Anytime app on the N97/5800XM, you don't need to login to view the sky listings?
I have the app on my downloads page at my website if you want to try?
gerrymoth
http://nokiAAddict.com
Using E71, N97 & 5800 XM on O2 Simplicity

N97 Fm transmitter BUG

Hello i'm the owner of a nokia n97,laster sofware version 21.0.0.045v.I can't activate the fm transmitter.I selecte it and it asks me if i want to activate it (yes/no )but i select yes and nothing i mean nothing happens it just stays turned off
is it a bug? Thank's for reply
Ce traiesc eu intr-un e46 330ci in cateva minute nu traiesc altii intr-o viata intreaga

It's a pain to do, but it's often advisable to reset the phone after a software upgrade, as there could be conflict between the settings you had on the previous software and the new version !
If you decide to do it, backup your contacts, calendar and notes ONLY, dial *#7370# followed by 12345 and the phone will reset, you will need to set it up as though it was a new phone, and it should resolve your problem, if the FM transmitter still fails to work it may be a hardware issue and you will need a care centre. I have an N97 on the same firmware and it works fine !
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 fm transmitter problem

my N97,software version v22.0.110, typeRM-505 has a fm transmitter bt it doesnt work, it doesnt even turn on, wen i try to turn it on it says 'activate fm transmitter' wen i hit yes it doesnt change, it remains off! do u guys have any solution??

I also upgraded to this firmware and lost FM Transmitter application....
I don't know how to it back.... :-(

N97 fm transmitter...................................

my phone freeze when i use the fm transmitter...... after finish 1 song.... my phone freeze...... cannot switch to other song...... help.....

Since I have yet to actually see or hear of a solution to this problem, I have been giving it some thought. I recently bought the CA-75U video out cable, and was having trouble getting the video to show up. Audio came through fine, but no video. Through some persons wonderfuul posting, I was able to get it to work - the solution was to configure the 4 pin port on the top of the N97 to have the one pin I normally use as a microphone INPUT, to be reconfigured as a video OUTPUT. It was a simple matter of setting some parameters in the settings to do this.
So, here is what I was thinking - why not change this same pin (microphone IN / video OUT) as an antenna OUT for the FM transmitter? Then you could plug in your special "antenna wire" to allow it to transmit a stronger signal to the FM receiver.
I realize this will take some research to do properly (for example, what happens when a call comes in and you have an "antenna" connected where you need a microphone? ) But I am sure someone at Nokia could come up with a set of rules that could make this happen (Maybe only allow bluetooth headset when using the "antenna" input mode?).
Has anyone from Nokia thought of doing this? Is it possible? Is there anther solution to make the FM transmitter actually usable?
rgsully2

N97 can support the FM Transmitter?and use the pow...

n97 can support the FM Transmitter?
and use the powerful cpu? can over 400mhz?
we also need the FM Transmitter and powerful cpu and big RAM!
that's important for a smartphone!!
like iphone can use the cpu near 500mhz!but now the cpu of s60 only can support the highest speed near 400mhz!!no one ove 400mhz! i wish n97 can over the 400mhz!
Do better than the best!

05-Dec-2008 11:55 AM
clonmult wrote:
FM transmitter is an interesting one though - I feel that its totally out of place in a business oriented product like the N97, as is the N-Gage support out of the box.
You mean that no "business oriented" person listents to music or plays games? Most "business oriented" persons also have a life.
Nevertheless, the N97 is more "entertainment oriented" than "business oriented" as far positioning goes.
Note also things like the clearly more "consumer oriented" E63 even if it is Eseries.
In any case, you can't put a single lable over any individual user (sometimes the person is working, sometimes playing, sometimes doing business and at other times not).

Nokia N97 "FM Transmitter" not found, even not wor...

Hello,
I bought a Nokia N97 (White) recently. and using 11.0.21 firmware but can't find FM Transmitter option in "Option" even connectivity and no where in apps. I searched everywhere and can't find anything related to FM Transmitter.
Anyone have idea ???
Best wishes,
Ahmed Nitul, Technojoint
http://www.nitul.net

if it is possible you would have to google for it as methods that you would have to use can not be discussed on this forum. also understand that it will void your warranty but you are in another country so the Hong Kong warranty does not apply to you anyway.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

N97 FM Transmitter power

I read that the transmitter power from this device is a little bit weak.
If there is a chance that the power level can be configured just like the WIFI transmitter, would you like it?

don't know if such a feature would be included for the FM transmitter, even in the future. performance is inconsistent with any FM transmitter on any Nokia device, a lot of people complain but fail to understand that it depends on the environmental conditions, such as weather, distance from receiver etc. and that the antenna included in phones does quite a good job for its small size, when you relate it to dedicated FM transmitter solutions that you can purchase. and there is the balance between battery life also when you consider the power that it drains.
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

N97 FM Transmitter is not working in nokia maps

Hi. I don't know if this topic was already discussed here. I didn't find it.
If I have activate the fm-transmitter in my car and nokia maps is running as well, the output of the music comes over the radio, but the output voice of nokia maps comes over the phone. If any advise comes from nokia maps, the connections interrupt via fm-transmitter completly. During the time of the nokia maps advise both, music and nokia maps, sending the sound via phone. Is there any possibility to avoid that problem?Thanks for any help.

This feature is not currently supported by Nokia Maps. (despite it being included in the previous versions of Ovi Maps)
Many Betalabs Users have been requesting this feature for a long time.
To add your support, please join nokia beta labs (if not already) and support the following post:
http://betalabs.nokia.com/apps/nokia-maps-suite-2-0/suggestion/48288/voice-navigation-over-fm-transm...
It is interesting to note that somewhere in the Nokia chain this request has been denied. I have suggested a petition from us (users) may give the Nokia development team the support they need to gain approval for this.
Mobi Developer | Wap-2-Go Mobile CMS - www.wap-2-go.com

N97 v2.0 firmware issues/bugs

installed n97 v 2.0 nam version
installed great.. didnt even delete all apps or loose most settings..
some issues
1. the fm transmitter app seems to be gone.. although in settings you can set the channel etc. and you can enable it from the music player. But the music player is not the only apI use it from ... what gives.. doesnt nokia think we use the fm transmitter for anything else..
2. performance.. maybe to save memory or something but multi-tasking is not as smooth.. when i run the audible book player at the same time while garmin is running it stutter every few minutes.. this did not happen with older f/w... it doesnt happen with garmin and the music player so does anyone know how to raise the priority off apps so i can raise it for the audible player.. fm transmitter seems stronger than old f/w maybe they raised the output power.
some big files in the install directory on c drive you can delete liek ms exchange 2 meg and other directories have the preinstalled **bleep** like spore, etc. that you can remove to get another 3 or meg free.
need to use xplore that lets you look in the private directory..

- SIP aka 'Internet Calling' is missing...Again. Could have sworn I heard that Nokia Rep in a video saying it was added back in.
- Skype - where is it? give me the link, i would love to download it. What kiils me is this is a working available app that is being held back for some silly reason and the only ones it affects are the users whom bough the phone.
- Need to reboot phone to load Music file to be added from removable Storage - it does not seem to do its own search for music, nor could I find the 'search for music' option on the context menu.
- MP4 (h.264) video files only play audio - strange part is that a thumbnail is generated of the video. Why Real Player and not VLC or MPlayer....RP is garbage, so 1992. It would be nice to have a video player that plays video from this decade.
- Still no way to remove Boingo and all those useless apps to free up the precious space on C Drive.
- Not a big deal, but it seems that some ring tones are gone - like the simple 'ring ring' tune.
- Ovi store is better - but it would be nice you could get more than 11 items per page.
- Still no soft keyboard we saw way back in February?
- On the home screen, all the status icons on the top right are still all gimped together in a messy tangle (wifi, bt, gps, mail icon, voicemail etc) - cant these be spread out like on the apps menu? It looks terrible!
- All these new widgets there was so much talk about?
- In the apps folder there are normal sized icons as before then HUGE icons like facebook - whats up with that?
- HTML mail still not supported in the Mail Client - and OVI Mail is terrible and not an option, not to mention going through a 3rd party to retrieve mail makes no sense. Cant we just get a slightly improved mail client? it is almost 2010 after all.
- Home screen - why not use a little more of the usable space such that the info displayed has a little more room to actually be relevant and readable, seems to be a lot of wasted space. like the separate clock/date/profile. Surely there is a tighter way to display everything. The profile can be changed by hitting the power button....
- Calendar Widget - why not show the next few events even if they are two or three days away instead of displaying "next entry on XXX" - sort of makes it pointless the way it is.
- Maps - why not throw us N97 users a bone and give us a free licence for OVI maps for say a year to make up for the wool that was pulled over our eyes when we all purchased this expensive 'flagship' phone that still does not have the advertised options on it. The way i see it, a phone is good for 1 year, and I'm going on month 5 where today after the upgrade does it seem we're coming out of BETA.
- Camera lens still gouges itself, so I am afraid to open the cover to test the camera unless I really really need to take a photo.
I love my purple screen, 1/2 day battery, sketchy touch screen and $800 price tag - I call it my Lumia 900

How good is the N97 for you to replace your multip...

Hi, a quick question for anyone who has an N97 and using it for more than communication.
I have had a Nokia of all types (6310i, N71, 6680 etc) for almost 10 years and two weeks ago, I decided to upgrade to the N97 (cost: Euro269 with Vodafone Ireland,12 month contract).
The main reason I got my N97 was to cut down on the tech clutter (Plugs, data cables and memory devices) I had for misc. media playback. I had an PSP (video playback, via 16GB MSProDuo), Ipod (music for walking & in-car audio via Belkin FM transmitter) and an N95 8GB (phone calls). Yes, I could have gotten the Iphone but the change over to O2 and the min. euro45/month fee on an 18 month contract was not worth the hassle involved.
What I wanted was, ideally, one device for all three needs: audio, video and communications.
Two weeks after getting the N97, I'm happy that it has solved two of the three requirements: Video playback & communications) but audio playback is still clunky to use & difficult to edit.
-The video: as I mentioned in another posting, porting over an .avi video file is still clumsy (I'm using Windows 7, maybe compatibility issues?). I've been using with 100% transfer/playback success -handbrake (single file) and AVS (Multiple files) to convert to .MPEG4 and file manager to drop the Mpeg4 file into "Video" folder. It's multiple steps instead of the seamless process promised by PC SUITE/OVI but, hey, it works for me!
-Audio: a huge pain to create a simple playlist for walking. I know the 2.0 firmware promised in late Oct. looks great (from the video preview http://www.youtube.com/watch?v=c_iajkv2YE8) but trying to simply find a song is tedious in a what should have been an intuitive touch screen interface. Using the selection menu is like using Win 3.11 after using Win 7 -slow, clumsy & not designed for a smart phone. Also, the "find album art" in Nokia Music is slow & inaccurate. I do like the FM Transmitter feature and the little I have used so far in car, has been seamless to setup and a snap to use.
-Communication: This is the first touch screen phone I have had and while it has taken time to make the mental shift from hitting physical keys, I'm happy with the handset's performance. Being blunt, I really hope the firmware upgrade addresses the N97's buggy OS. I have had to hard reset twice (change all, and I mean all "Save To" setting -messages, email, cache etc, to "Mass Memory" not "Phone memory" as this seems to have stopped cold the "memory full" warnings I was getting). Also, I'm finding the camera much better with the N97 Vs the N95 8GB and the free app. PhotoBrowser (http://betalabs.nokia.com/betas/view/nokia-photo-browser) is simply amazing to use as an indexing tool. If you want to impress family with the phones functions, take a photo of them and open up PhotoBrowser for the wow! impact.
Sorry if this is long winded but while I have read a lot of postings on the site for specific issues, just wondering how anyone in general is finding using the handset/computer for day to day media use? Personally while the battery life demands I have a charger with me always, I really like having a single device that does two of the three functions I was looking for in a single unit.
Paul

What EXACTLY does it say?

My N97 experience... not all bad

When I first received my N97 at the end of June with its v10 firmware it was truly awful!
I actually went through 3 handsets in 10 days.
I experienced freezing, crashing, incorrect ringtones, slow GPS and "Out of Memory" issues constantly. I was forced, because of the low C: drive, to install widgets, themes and as many app's as possible to Mass Memory, which in turn led to problems of their own when connecting to PC Suite in anything other than PC Suite mode. I could not even install some of Nokia's own app's as they would take up the precious C: drive.
It took me quite awhile to adjust the Destinations settings, using trial and error, so that I used my home wifi and 3G whilst out.
Then, about two or three weeks later, v11 was released on Vodafone and I upgraded the firmware, using PC Suite, with no problem and was quite pleased that I did not have to reinstall everything from scratch. The only change that I noticed with v11 was that my widgets worked a little better and that my thumbnails loaded quicker. However, the phone still gave me "Out of Memory" errors, crashed and was sluggish and unresponsive to touch, sometimes requiring 3/4 taps to get it working.
Like the majority of N97 owners, I was not a happy bunny and felt ripped off when I compared the N97 to my N95 and N95 8GB. I was thoroughly cheesed off with having to go through manually clearing the browser cache every day, not being able to have theme effects on or use anything except the built in themes for fear of crashing. Also the GPS was still taking far too long to get a mediocre lock.
Then around the end of August it was announced that v12 would be launched to address some of these problems and I eagerly awaited its coming. As with all the N97 firmware releases, the Continent version was released first, this was then to be followed by the UK CV (Country Variant) at some time in the future and finally the operator branded version even later still.
It was at this point that my frustration with the N97 got the better of me and I took the decision to change the product code to the Euro one and risk voiding my warranty to get v12 that much quicker,all went surprisingly smoothly and I was able to obtain the v12 firmware weeks ahead of Vodafone's release.
The v12 firmware did bring about some minor changes but not enough to stop my handset from crashing, freezing, every now and then. I still found the phone to be sluggish and unresponsive. I was still having to spend a lot of time "nursing" it by Clearing C: drive, which was hovering around 15MB and watch my RAM usage at around 10Mb. I still could not use anything other than the built-in theme with no effects for fear of overloading the pitiful RAM.
I was also using the beta Nokia Photo Browser as this seemed to display quicker and better than the Gallery. Also, album art was a bit hit and miss although my crashes and freezes were less. To say that I was disappointed at this stage would be an understatement. I felt thoroughly cheated by Nokia who, it seemed to me, had rushed out the N97 with immature firmware just to compete with the iPhone 3GS.
I had experienced poor RAM before, with the N95, but this had been rectified to a large extent, by a firmware update. I thought about the millions of people worldwide who had purchased the N97 and had not, or could not, update the firmware and were cursing Nokia and the N97.
It would seem that Nokia had not learnt from Apple iPhone's original launch when they promised the earth and ended up refunding early adopters after pressure was brought to bear. I also despised Nokia's head in the sand approach to the lens scratching fiasco that, luckily, I have not suffered from.
By this time I was seriously considering getting rid of my N97 and moving on. It was becoming a full time job to ensure that there was enough RAM and C: drive. I was constantly having to make tradeoffs about installing certain app's and although my GPS had improved it wasn't great. I was also cheesed off using the scroll bar to go through lists and got frustrated with it on Contacts and Music, usually ending up using the Nav pad. The touch screen was still a joke with me having to constantly tap to try and get it to work.
Enough was enough!
I'd spent over a quarter of a year trying to come to terms with what was supposed to be a Nokia flagship phone costing £500 that just did not deliver.
And then I saw a preview of v20 with its kinetic scrolling and RAM and C: usage enhancements and thought I'd give the N97 one last chance.
After all, I stood to lose about half the phones cost if I tried to sell it on.
Like most of you, I waited with baited breath for the will they, won't they, release of v20.
Then, finally, it became available for my, now, unbranded Euro firmware and I jumped on it immediately.
That's where I made my first mistake, as I downloaded v20 straight away using NSU and immediately started to get freezes, crashes and rebooting. Photo's were slow and the Music library was a nightmare.
The penny then dropped, as they say, and I realised from my experiences with the N95 and N95 8GB, that with a firmware upgrade of this magnitude it was bound to cause problems if I either just upgraded or reinstalled from PC Suite backup.
I then proceeded to format both the phone and Mass Memory and reinstall everthing from scratch. Not an easy or short task I might add.
It was worth it though!
I had nearly 60MB free on C: drive, before installing themes, app's and widgets. My RAM was now 40+MB after boot up and rarely goes below 20MB.
Kinetic scrolling is a joy to use. The phone is no longer sluggish. The touch screen is very responsive. I ditched Nokia Photo Browser beta as the in-built photo's prog offered so much more. The music library is a lot better. Particularly with album art. Boot up time is quicker. Widgets are more stable, although Accuweather seem to have dropped "Current Location". My GPS achieves a more accurate, and quicker, lock than before. I experience a lot less lags. The built-in browser is a lot quicker, I can hold down a key in QWERTY to get a symbol. The speakers even sound better!
Also there was a lot of tinkering and tweaking of settings as this can make a big difference to the way the phone funtions, as we can see by the forum postings.
IMHO this was the N97 I thought I was getting in June. This is the N97 that Nokia should, and could, have released and I cannot excuse them for palming off inferior firmware.
OK, it's not perfect, but as Julia Roberts says in Pretty Woman... "it has potential".
Am I going to ditch it? The answer is no!
Because I think that v20 has gone a long way to solving a lot of the things that bugged me. It shows me what this phone is capable of. It can multi task. It can run prog's without crashing.
Some of us wax lyrical about the N95 but I remember all the complaints about the lack of RAM and it's slowness, poor camera and video. until it received it's v20 upgrade which changed the phone completely and actually put it ahead of the N95 8GB with its restricted Mass Memory.
Perhaps smart phones are becoming too smart.
We get them and fire them up, sometimes ignoring the manuals, and then shove loads of third party software on them without a thought or adjustment to settings and expect them to work perfectly. I know from my own experience that I've had to uninstall software from a handset because of conflicts or poor programming.
I know that there are delays with the release of firmware updates between the Continent, CV and operator branded handsets but this is not all down to Nokia but rather to getting country approvals and operator "adjustments".
I must stress that these are my opinions based on my usage, app's and phone model.
I understand I may come in for a lot of flak for this and I am certainly no technical genius. I'm just trying to relate my everyday experience and frustration with the N97.
As my dear old mum used to say... "Speak as you find" and I'm finding this phone a lot better than it was.
Message Edited by wildreamer on 15-Nov-2009 09:01 PM

I have had a very similar experience with the N97 and agree that now with firmware v20 the phone is just usable. It's ridiculous that to get to this point we've had to put so much work into researching solutions, resetting the phone multiple times, formatting the mass memory, reloading media and maps (also multiple times), uninstalling and reinstalling apps, and installing and reinstalling firmware updates. My wife jokingly said to me that I'd spent more time trying to get the phone running than actually using it. The sad thing is that this is pretty much true and no matter how well the phone works I will always remember the first four months of very sub par performance.
IMHO if Nokia hadn't skimped on the memory for the RAM and c drive the N97 would have suffered from a lot less problems. Also instead of spending four months trying to resolve these memory issues in the development for the v20 firmware release, they could have focussed on the multitude of other bugs. And how much do you think Nokia saved by skimping, maybe a few dollars per handset. Contrast this with how much bad publicity they have received over the N97 as well as the bad experience for people who spent US $700 for a flagship device.
Added to all these faults is the poor way that Nokia have handled this. From the head in the sand approach to the camera lens scratches and poor GPS, to the lack of Mac support, and to the complete denial that there is even a problem.
Nokia's official support is also problematic, the user to user forum is good but it should not be a replacement for official support pages (the device support pages only provide the product guide and link to the discussions forum) and getting anything other than form responses and incorrect information from the Nokia Customer Care makes this service a complete waste of time.
Will I sell my N97? No, not for the moment.
Can I recommend the N97? No!
Can I recommend any Nokia product? No!
Nokia N97 (RM-507) v 22
iPhone 4 (Coming Soon) - Lemon N97 - SE - Nokia 8210 - Nokia 7710 - Nokia 5100

My N97 consumer feedback

Hello,
I could not find any place to provide a concrete consumer feedback. Discussed the issue with Nokia Care Line numerous amount of times and while the issue gets escalated higher, nothing tangible has ever been realized. So I decided to post this here.
You will need a lot of patience to read the whole thing so get something to drink, sit back and enjoy.
I am based in Dubai and been staying here for 25+ years. My first phone was a Nokia back in 1997 (Nokia 8110) and then I bought the 3310. Those were the good old days. They did not have the fancy features we see in today's smart phones but they were strong and gave a great satisfaction of owning a gadget. From there I've had many Nokia phones ranging from the N-Gage, a couple of E series phones and then finally the N95 8GB. Till this date I was most satisfied with Nokia phones and as soon as the thought of a mobile or cellular comes to mind, Nokia comes to mind. I'm afraid the prestige Nokia once had has diminished and a major round of applause for that to their flagship N97.
The story begins...
I bought the Nokia N97 after great marketing by Nokia (huge model of N97 at a roundabout right outside the Radisson SAS hotel in Dubai Media City). I was mesmerized by the phone and I said to myself wow could this be it. Frankly I also blame the mindset of consumers in this part of the world. Nevertheless, I finally decided to make way for the N97 and put aside my most powerful mobile device ever (N95 8GB).
I bought the N97 on 1st Dec 2009 excited to the bone, waiting to tap those fingers on my first ever touch phone. Get home, unboxed, put it on charge and start to explore. In under 5 minutes while messaging an SMS using the QWERTY keyboard the screen starts to black out with unexplained white/yellow/red dots and lines. I nearly shed tears but decided to restart the phone and get over the dilemma thinking it was a one off. Phone restarts and comes back to life. Another 10 minutes into browsing and the same thing happens again. This is when I was heartbroken. Mind you I completely understand the fact that there can be manufacturing defects. I decided to leave it there and head to the store the next day but since it was 2nd Dec there was a public holiday for National day. I went back to the shop on the 3rd Dec and told them of the behavior. Typical response from the sales guy, "did you drop the phone?"... I grinned and said "Is that the best you can ask?" I had nothing to hide as I knew I was being truthful. I am overly cautious with my phone and so with a cool head I told him "No, I did not drop the phone". He asked me to leave it with them and they will check it out and come back tomorrow. I was there the next morning and he told me "yes there seems to be a problem with the phone and we will need to send it Axiom and it may take up to 8 days depending on when the person from Axiom collects it from their shop."
I decided to take the phone there myself. The same day I reach the Axiom service center on SZR and take a ticket waiting for my turn. I wait 35 minutes and finally my ticket # is called. I go over to the guy sitting on the desk and as soon as he saw my Nokia he went "oh Nokia, we don't repair Nokia's anymore but you can take it to the Nokia Care center. They have one right down the road" (Seriously can you may be put up a note at your center that we do not repair Nokia’s anymore so people don't have to waste their time waiting for you to tell them the same?).
I head over to the Nokia Care center and wait for another 45 minutes (gotta love it) for my ticket # to be called. Finally I have a chance to speak to a guy who is ready to listen to my problems. I explain him the whole deal and by now the phone even refused to start even after removing the battery and putting it back in. Instantly he acknowledged the problem and accepted the phone for repairs. I tried to ask why I cannot get a replacement instead since it has been only a few days since I bought the phone. He said if it was eligible for replacement then they will do so. I get a Job number and now I have to wait. The next day I get an SMS saying that my phone has been sent to high level repair factory and the minimum delay is expected to be 10 days. I am already heartbroken and how worse can it get? You will be surprised. Read on...
I get an SMS on the 7th or 8th day saying my phone was ready for pickup. I breathed normally at this point. Btw you can even check the status of the phone online; strangely and surprisingly the online URL to check the status is actually that of Axiom (http://www.axiomtelecom.com/repair.html) who first refused my phone. So is it still Axiom guys fixing phones for Nokia? I don't care, what I did care was that my phone was ready and I was there in a flash to pick it up. I started the phone while I was there and it seemed OK at that point as I tried sending a couple of SMS messages and watching the demo video etc. The guy told me that the electric circuit board was replaced and it should be fine now.
I come home all happy and excited that I finally got my phone back. Start using the phone and no problems with phone blacking out and no other visual issues either. Now I am a very heavy user and I expect smart phones to work with ALL features as advertised. Everything almost seemed to be okay but then I decided to check out the GPS and I only wished I didn't have to break my heart the second time but I did. The GPS apparently is a big failure on the N97 after reading a lot on the web and YouTube videos of users trying to mod the GPS for a better lock on position. Why would you need to mod something if it's supposed to work out of the box? This is not what I paid money for. Now I am not the most important person on this planet so I don't always need to know the Latitude and Longitude of where exactly I am at any given point but I do use the GPS API for a cool little application called Qibla that helps you determine where the location of Mecca is and this helps me in facing the right direction when I need to pray specially when I am on business travel at a hotel in Europe/America. This is something I would not compromise on.
Not to my astonishment the GPS is not just failing but it's practically dead on my device. Nokia Maps even failed to determine the position. It did not even give me a position at all. I tried everything and I mean everything under the sun. Apart from the built-in GPS, I tried the A-GPS (Assisted) and Network based methods with ISP provided access points. That alone cost me roughly 80 dirhams but not a single time did I get a lock on the position. I am left with no choice but to take back the device to Nokia Care and once again explain to the same gentleman the new GPS problem I faced after the first repair. He happily accepted the phone and the same drill again however this time he assured it was under priority and that a swap of the unit is likely. Again I get another Job number and I kept checking that Axiom repair status page online like a million times in vain. In parallel I decided to call the Nokia care line and register my feedback with them who sympathized with my problem but could only give me an escalation reference number. I knew that I just had to wait and there is nothing more I can do about it.
I was just not sure what the feeling was. Angry? Frustrated? Felt cheated. A week went by and I was starting to lose my cool. I called the Nokia care line everyday in an attempt to get things moving faster. I was assured by at least 3 agents I spoke to that my phone will be ready by Saturday 26th Dec but I guess the constant calling raised a few alarms and my phone was ready for pick up on the 24th Dec. In a flash again I was there to collect it. Got my phone, tried the GPS while sitting with the agent and unfortunately the GPS does not work well when indoors or in enclosed areas. I was just happy that I am getting my phone back so I told him I will check it in bright sunny conditions and hopefully I will not have to come back here again ever. He told me the GPS receiver was replaced.
I get home and the GPS is not working indoors. Expected. I rush down to my parking lot which is a wide open area and bright sun shining all the way down. HORROR! The GPS fails to determine the location after 20 minutes of standing there. A-GPS, Network none of them showed any signs of a lock on my position. The Latitude and Longitude showed nothing. It just said No connection after the miserable attempt to calculate GPS data. I started Nokia Maps to see if that can spot the position. The position on Nokia Maps of where I was showed me 6KM away from where I was. This did not change no matter which part of the city I went to. I was broken into pieces, felt like I was left naked.
Do I have to check on every feature that the phone has to ensure what is working and what is not? Seemed like a good idea so I checked the FM transmitter that can broadcast your music to "any" FM radio with a radio wave. The FM transmitter does not activate on my phone. I thought that it maybe has to be close to an antenna for a strong signal (physics) and so I was standing right next to my car antenna, set an unused frequency on my car FM radio and hit the activate button but nothing happens I changed the antenna on my car thinking it was the antenna (Seriously the phone can't be malfunctioning can it?) I still had faith in this phone. Changing the antennas did not help. Trying the same thing in my brother’s car did not help and I was like **bleep** man, maybe it does not work with all FM radios and I would just consider myself unlucky.
Today evening I was at the Dubai mall and there happens to be a Nokia store. I quickly stepped into the store and there lied an N97 in all its glory. For my curiosity I started the FM transmitter application and clicked on Activate and to my utter surprise the FM transmitter shows a message that it will now start broadcasting at that mentioned frequency. WHAT? There are no signs of any radio waves, no frequencies, nothing and it just starts to work like that!! This is when I figured Nokia manufactured the worst single device ever and that one got into my hands.
For any Nokia representative, forum moderator or anyone with any authority who wants to discuss my experience and I am ready to showcase you all that is not working on hand and all I need is an answer from you to this: Did I spend 2000 dirhams on a phone that boasts so many features with hardly any of them working? Or is my case just a horrible manufacturing defect product and if it is then what are you going to do about it?
Regards,
Broken
Message Edited by mvajid on 27-Dec-2009 01:44 AM

Hi,
Just to let you know that this is a user to user forum. We are all Nokia users here just like you. While there may be Nokia moderators here, they only task here is to make sure we behave and don't start fighting. If you wish to contact Nokia directly, you should use the "Contact us" tab to be top right of this screen but I believe you may already have done so. If you haven't already done so then you should because it gets you to Nokia Care directly. Please note that most Nokia Care Points are not run by Nokia themselves so you have been dealing with 3rd party contractors to date, so might be no harm to contact Nokia directly.
Anyway best of luck

My N97 is no longer able to send outgoing e-mail t...

After a hard reset, my N97 is no longer able to send outgoing e-mail through my Gmail account. I had to set up my e-mail account again on the N97 after the hard reset. I created the e-mail settings with the mailbox guide. I can retrieve my e-mail messages but I am no longer able to send a new e-mail message.
Now, when I create a new e-mail message (Options, Create message, E-mail) and I select "Send" after creating the message, the N97 keeps trying to connect to my mailbox and gives up after several minutes.
Before the hard reset, I had no problems receiving and sending e-mail messages on my N97, using my Gmail account. What should I do to make it send new e-mail messages?
Solved!
Go to Solution.

Sounds like something is wrong in your settings,
Either delete the account from your phone and set it up again or use the G-Mail website help to find the correct settings and manualy check and adjust your phones outgoing settings to match
= =
I already tried those without working. I have deleted the account from my phone and set it up again. Also, I used the G-Mail website Help to find the correct settings and manualy check and adjust my phone's outgoing settings to match. It is not sending the outgoing e-mail messages. I keep getting this notice: Connecting to mailbox. After a while it stops without sending the e-mail message.
It wasn't like that before the hard reset.

In Praise of the N97

Just for a change can i praise the N97 while I understand some users frustrations can I just add this is not every N97 user. I have owned many phones and gadgets over the years from N70,N80,N95 Iphones Archos and Ipods
and to be honest I think the N97 is the best yet
Things i'm loving most about the N97
1.The memory 32gb = lots of movies and music makling it a one gadget in your pocket
by the way if you use dvdvideosoft video to ipod convertor on the ipod highest quality setting it gives great video files supported by N97 and its freeware
2.the radio transmitter fab with the ipod and iphone this you have to pay extra for
3.the internet access is great
4.iplayer with download
only bug on this is sometimes the download option isnt there
but ive found if you restart the phone the next time it is
5.camera is good as it was on the N95 its down to the lens not the MP
6.widget options are good
My wishlist for the N97
1.coverflow or something like it for the music player
2.N gage games I believe this is happening in september
3.The picture gallery to be fixed as for some reason the download picture
file only updates when phone restarted and for some reason you cant delete from this file via the phone
only from mass storage
overall though am a very happy N97 user like all technology sometimes you have to learn to work withthe nuances and behaviours of a device compared to my early experiences with a spv its a breeze

Me too, me too!! And so you don't think I'm a teenage geek jumping up and down in excitement, I'm a geek in her 50s jumping up and down with excitement.
I've just been having coffee with a friend who was given an iPhone by his employer as a work phone. He doesn't like it much at all. One of the problems he finds is the mute button is often activated by his ear – I thought that was amusing! On the other hand, my daughter and her husband like their iPhones – but they also have a house full of Apple computers!
I love my N97 – I did a lot of research and weighed up three phones – the HTC Touch Pro 2 (I know someone who has got rid of his already and swapped to the N97), waiting for the Samsung Omnia i8000 or the N97. While the iPhone is perfect for many, many people it was never an option for me. Capacitive screen too restrictive, no multi-tasking, no FM radio, low grade camera, no flash, no personalisation to speak of. Above all else a phone has to fit the needs of the user and I was very clear on my needs.
I've not had mine for 2 weeks or anything, but I love it. The keyboard is perfect for a mobile phone (we use phone keyboards differently to PC keyboards), the touch screen is extremely accurate, it feels good to hold (as in comfortable), was dead easy to upgrade and personalise, and I've had no bugs. Call quality is excellent, my daughter's description was "just like a landline, maybe even better". The speakers (for music) are not 7.1 digital sourround sound, but this isn't a stereo system, it is a phone - and the quality can be improved by fiddling with the equaliser.
Now I just need to send Nokia my invoice for the advertising spiel, but I am really happy with it.
I've had a few Nokias, so I suppose I am used to the Nokia world, therefore easier for me to adapt.
Thinks I'd like to see: Fancier transitions, but I'm hopeful we will get the upgrade to Symbian 2 which looks great - a litle worried about the RAM required for Sym 2, but we shall see - they say we are compatible.
More useful apps - but that will come in time as developers get stuff happening.
A few odds and ends, mostly usability that I posted on the thread about the next release of firmware - some I've already found apps for, like auto-scheduling the profile changes. I'd like to see the virtual qwerty keyboard as was in early videos - handy for a quick SMS. Abiliy to edit contact detail labels (not sure where that disappeared to, was on my old phone).
Like fowler1969, I'm very happy I went with this phone.
I will say this: I have noticed quite a few posts here and in other forums where the "issues" were not phone issues, they were user issues. This is not a phone for someone who isn't a little technically literate. The phone can be highly personalised, therefore the user needs to know at least a little about the basic concepts of smartphones and computer technology generally. If a person doesn't know the difference between the C: drive and the E: drive, or understand that an internet connection is needed to get email, then possibly this is not the right phone. Don't buy this phone because you want the lastest and fanciest - but it because it fits YOUR particular needs.
Clearly some people have had some issues, but I do believe these are the exception rather than the rule.
I agree Nokia didn't test the firmware it was shipped with well enough before release.
Message Edited by au_n97_user on 18-Jul-2009 07:22 PM

[Guide] FM Transmitter on N97

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