GUIDE: How to put your iPhone into Recovery/DFU Mode

As most iPhone owners will be aware, you can reset your device by holding down both the home button and sleep/wake button together until the device reboots. This will cure the majority of crashes and issues.
However, there may also be occasions where the phone goes seriously wrong and may appear to be 'dead'. Not everybody is aware that there is a second method which can be used to bring a phone back to life when all else seems lost. Consider it a 'last resort' if you like!
The second method involves putting the phone into recovery, or DFU (Device Firmware Update) mode. Putting the phone into recovery mode lets iTunes know that it needs to perform a full restore on the handset. Here's how to do it:
1. Ensure that the iPhone is OFF before starting.
2. On your computer, open iTunes.
3. Connect your iPhone to your computer using the USB cable.
4. Hold down the SLEEP/WAKE Button and the HOME button together.
5. After 10 seconds, let go of the SLEEP/WAKE button (keep the home button held down).
6. Keep holding the HOME button until iTunes displays a message saying that it has detected a phone in recovery mode.
You will then be prompted to restore the phone using iTunes. Follow the on screen instructions and your iPhone will be restored.
You may also have the option to restore your iPhone from a backup, but I would not advise doing this if you think that an app may have caused your device to go wrong in the first place.
The above method can also be used to get around forgotten PIN numbers. I've used it to restore several of our company handsets when people have handed their phones back in but forgotten to provide their PINs!
I hope this helps. If anyone reading this needs a hand, just drop me a message and I'll be happy to talk you through it
Mark

MI5 wrote:
Last one I did asked me to log in with original apple ID after I'd restored the firmware.Weird? The only thing I can think of is that the staff who had the iPhones didn't use an Apple ID, but then they must have done as they would have needed to have downloaded a couple of apps for work! We'll call it an 'anomaly'..

Similar Messages

  • HT201263 how to place your device into recovery mode without home button?

    How to place your device into recovery mode without home button?

    Try these programs:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    The Firmware Umbrella - TinyUmbrella

  • How can i put my iphone in to dfu mode if my home button is broken i am on ios 7

    i cannot figure out how to put my iphone in dfu mode with a broken home button on ios 7

    Then you use this support document to restore it. http://support.apple.com/kb/ht1212 Then, if the device is on iOS 7, you will need his Apple ID and password for Activation Lock. If he cannot remember that, there is nothing you can do to change that. DFU mode will not correct that. It will be locked and cannot be activated, period.

  • How to put your ipod in recovery mode

    how do i put my ipod in recovery mode because i forget my password

    See:
    iOS: Unable to update or restore

  • When i delete a app i have had the dreaded black screen and i have to put my iphone 5 in dfu mode and restore it can anyone explain why this happens

    when i delete a app my screen goes black and i have to put in dfu mode and restore it didnt happen till i upgraded software any reason for this

    When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

  • Unable to enter into recovery/DFU mode for updating software

    Hi, I bought a new iPhone 4 yesterday and while i was playing with it, I noticed that whenever I opened the camera app the phone crashes. I called apple and they told me to update the software.
    When I connected it to itunes and tried to update, it gave me a random error (which i don't remember). I disconnected the phone and tried to reset the "Erase All Content and Settings" from the settings app itself but it was taking a very very long time. So i connected it to the computer again and now it has been stuck on the boot screen for about 2 hours. If i hit the sleep/wake button and the home button together and hold it down it goes into the recovery screen for about 2-3 seconds and then immediately quits and goes back to the boot screen, if i keep holding the two buttons this cycle continues but it never stays on the recovery screen for more than a second or two and hence I am unable to recover my phone.
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    Make a genius appt at an Apple store
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  • How can i put my ipod into recovery mode i've tried to put it in recovery mode but it won't help me

    i've turned off my ipod and i held the home button and plugged in the USB but nothing happened

    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
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           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • Someone keeps putting my iPhone into lost mode in my other cloud account, and I keep getting out. How do I switch the cloud account to this one, so they won't be able to do it again

    Well, for the last week someones been putting my iPhone constantly in lost mode using my apple account and I keep getting out because I know my own password. I want to change the password but two other people I know use it, (who definetly wouldn't do this), someone else probably got ahold of the account and is spamming the phones into lost mode. I'm not in lost mode currently by the way. This repetition is really a hassle for me because I'm not always connected to the internet to get out of the lost mode, a few days ago, I went on a 12 hour flight and both my apple devices were probably put into the lost mode and I wasn't able to use my iPhone or iPad to do work and entertainment purposes. I was literally sitting there for 12 hours! So now that you sat through my problem, which I thank you for greatly, how do I switch apple/cloud accounts on my devices so this won't happen again? I hope you can give my solution, if there is one out there, and thank you in advance for atleast trying to solve my problem.

    The only way this can happen is with access to your id and password
    Read this and focus on "changing your Apple id"
    http://www.apple.com/support/appleid/manage/

  • I put my iPad into Recovery Mode and can't get it out of it?

    This probably sounds really silly but i forgot my password for my iPad ( don't the the generation but i think it is the first one that came out with a camera & ios7 (i think)) and put it in recovery mode. i do not know my apple id for the iPad (i have 2 apple accounts) my macbook is on a different account to my iPad and won't connect so i cant
    get it out of recovery mode. i no longer have any other devices that has the iTunes account on either.
    any ideas on how i can get it out of recovery mode or connect to iTunes would really help and please don't suggest go to the apple store, its a pain to get to and a pain to get a time i can go . 
    Many Thanks In Advance x

    Place your device into recovery mode as described here.  You may have to try this more than once to succeed.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    The version of iOS you had before attempting recovery mode does not matter.  Once the recovery successfully completes, you will have the current version (iOS 8.1.3).  You need the current version of iTunes (12.1) on your computer to perform the recovery.  Even if it goes smoothly, the recovery will take a while because it will include a download of iOS 8.1.3 to your computer (and then to your iPad).

  • Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

    Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
    My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT201263 i need to get my iphone into recovery mode with a broken home button and is disabled, my exgirlfriend has the laptop i synced it with, what should i do??

    i need to get my iphone into recovery mode with a broken home button and is disabled, my exgirlfriend has the laptop i synced it with, what should i do??

    i have the same probelm did u get it solved if yess how ?

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