Gusto Vibrate Alert works sporadically

I have a Samsung Gusto. I usually keep it on vibrate with a vibrate reminder very 2 minutes. Some days the vibration reminders (and incoming call vibration) work and some days they don't. Battery is always at or close to 4 bars. The only thing different from one day to the next is that I turned of the phone at night and turned it back on in the morning. I'm at exactly the same place sitting at the same desk. Any solutions?

davesatbat,
I am sorry to learn that the vibrate is not working consistently for you. I did some research and found no related reports to your concern. What I suggest is going into your nearest corporate Verizon Wireless store location to update the software on the device. This is available at no cost to you and will enhance your phones performance and eliminate the vibration issue. You can find the nearest store to you here: http://bit.ly/3SdsA. Please keep me posted if you need further assistance.
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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