GW Monitor and multiple post office agents on one Netware 6.5Server

HI,
I've not been successful getting GW Monitor (7 sp3) to recognize a PO as "known". Regardless of the setting I put in monitor.xml for the port assignment (1677), the thing reverts to port "0". This server is running a MTA only post office agent and a client post office agent. These may be related. Interestingly, the MTA IP configurations are:
MTA only post office agent:
Inbound - 165.91.107.28:7100 (My Note on this - this is from agmail MTA to agents POA which is IP ...28 and listens on 7100)
Outbound - 165.91.106.93:7101 (My Note on this - this is agents POA to agmail MTA which is ip ...93 and listens on 7101)
Client only post office agent:
Inbound - 165.91.107.28:7102 (My Note on this - this is from agents POA/MTA to agents POA only which is IP ...28 and listens on 7102)
Outbound - 165.91.106.93:7101 (My Note on this - this is agents POA only to agmail MTA which is ip ...93 and listens on 7101)
Maybe I should make the outbound for the client only post office agent to be:
Outbound - 165.91.107.28:7100
In any event, we need GW Monitor to report on the status of the POA at 1677 on the Agents server. Any ideas?
Thanks Mike

Mike Gerst wrote:
> In any event, we need GW Monitor to report on the status of the POA at
> 1677 on the Agents server. Any ideas?
Well, first of all the Monitor should be looking for 7101 for the MTA, 7100
for the first POA and 7102 for the second POA if indeed this is how you have
it set up. Are you sure you purposefully change the POA to listen on 7100
and put the MTA on 7101? That is confusing :) - most sites have the MTA at
the default of 7100, and the first POA at 7101, so it just looks weird to me
- but it's perfectly "okay" to change them if you want to - but just
confusing for long-time GW admins/consultants.
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html

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My boss sez "Whew"
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I sez "Whew and Thank You very much"
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Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/

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Check to see if the port is being used by SLES...
--El
Originally Posted by crivera
I have a virtual server with VMware ESXi 5 running SLES11 sp1, OES11 and GroupWise 12.
The GroupWise system have one domain and one post office with several users.
The users can access the mailbox with the GroupWise Windows Client, but when they try to login in the GroupWise Webaccess, they get the following error: "[9505] Your post office is unavailable. The Post Office Agent might not be configured for SOAP. Please contact your system administrator".
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2.- I check the java environment variables and they are pointing to the right directory.
3.- The Linux Firewall is turned off.
4.- rcapache2 start and rctomcat6 start dont show errors.
5.- I check the webacc.cfg file and all IPs address and ports (POA & DVA) are fine.
Any help, comment or suggestion will be welcome.
Thanks in advance.

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/media/nss/NSS_GWISE/groupwise/postoff:
total 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 offiles
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 ofmsg
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 ofuser
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 ofwork
-rw-rw-rw- 1 root root 0 Nov 20 09:03 Postofficepath
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 wpcsin
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 wpcsout
/media/nss/NSS_GWISE/groupwise/postoff/offiles:
total 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd1
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd2
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd3
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd4
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd5
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd6
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd7
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd8
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fd9
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fda
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fdb
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fdc
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fdd
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fde
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 fdf
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd0:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd1:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd2:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd3:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd4:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd5:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd6:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd7:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd8:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fd9:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fda:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fdb:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fdc:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fdd:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fde:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/offiles/fdf:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/ofmsg:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/ofuser:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/ofwork:
total 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 ofdirect
/media/nss/NSS_GWISE/groupwise/postoff/ofwork/ofdirect:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin:
total 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 1
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 2
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 3
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 4
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 5
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 6
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 7
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/0:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/1:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/2:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/3:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/4:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/5:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/6:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsin/7:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout:
total 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 ofs
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs:
total 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 0
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 1
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 2
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 3
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 4
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 5
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 6
drwxrwxrwx 1 root root 4.0K Nov 20 08:41 7
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/0:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/1:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/2:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/3:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/4:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/5:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/6:
total 0
/media/nss/NSS_GWISE/groupwise/postoff/wpcsout/ofs/7:
total 0

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SR is opened but no progress in resolution
there are a couple of huge user mailboxes where after the POA update the sync of the content of the online mailbox to remote or caching constantly fails with c042 errors
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In article <[email protected]>, Oackerma wrote:
> weird file lock problem with some database
> files occurring only with the underlying Windows 2008 R2 platform with
> the POA files on NTFS flie system
>
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http://www.konecnyad.ca/andyk/gwmnt5x.htm
Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!

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[9505] Your Post Office is Unavailable. The Post Office Agent might not be configured for SOAP. Please contact your system administrator.
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thanks!

On 9/12/2011 8:56 AM, bmcgehee wrote:
>
> We have a problem after rebooting groupwise the post office agent is not
> starting. Is there something I can look at to trouble shoot why.
> we are running on suse 10 sp2 oes 2 sp1
>
> thanks!
>
>
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su to root
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I'm taking the time to go through the post office folders looking for leftover stuff that can be deleted or dealt with and I find a few dozen message files in the wpscout\problem folder of one of our post offices.
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4e26b361.K54
4e26bd99.388
4e26c49a.7R3
4e26c7b2.RM3
4e26d3f4.TW1
4e26da0e.OB1
4e26e2d6.TN3
4e26efbd.QP3
4e26f379.P31
4e26f7d9.QB6
4e26fa2f.TN1
4e496187.CP1
4e4965c8.KR1
4e498e96.YS1
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Where do I get a decoder ring to decipher the extensions to know where to requeue these messages?

Steven Eschenburg wrote:
> Where do I get a decoder ring to decipher the extensions to know where to
> requeue these messages?
There is no decoder ring I'm afraid. You can put them back into the wpcsout/0
folder, and if they go, they go. Otherwise if they end up back in the problem
directory (which I can almost guarantee you they will - I rarely see these files
be able to be "fixed") you will need to just delete them and move along.
Danita
Novell Knowledge Partner
Upgrading to GroupWise 2012?
http://www.caledonia.net/gw12upg.html

GW Monitor and multiple post office agents on one Netware 6.5Server

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