GW7 and Nokia Intellisync Mobile Suite User issue.

I have on user when she logs in to Nokia Intellisync Mobile Suite we do not see any of her emails, contacts, etc. Her account was moved and hung in a move. Since then I have deleted and restored the account from archive. I have deleted the user from Intellisync Manager. Ran DSRepair on GW and NDS server. Synconized her account in Intellisync Manager. Ran Anolize and Fix on her account. I have searched the tree for any other account with the same name and only have one now. I see emails logged in as GroupWise and through Webaccess. All other accounts seem to be working on the mobile suite. Any ideas on how to fix this?

The only thing that helped when I was having the problem was to login into the MMC and right click on the user and go down to Use Website As User. This will open the web interface for the user, but will have another feature on the bottom under Account Settings. You will see a button called RESET ACCOUNT. Click this it should fix the problem.
Originally Posted by bbowers
I have on user when she logs in to Nokia Intellisync Mobile Suite we do not see any of her emails, contacts, etc. Her account was moved and hung in a move. Since then I have deleted and restored the account from archive. I have deleted the user from Intellisync Manager. Ran DSRepair on GW and NDS server. Synconized her account in Intellisync Manager. Ran Anolize and Fix on her account. I have searched the tree for any other account with the same name and only have one now. I see emails logged in as GroupWise and through Webaccess. All other accounts seem to be working on the mobile suite. Any ideas on how to fix this?

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