GWcheck errors for messages that failed to archive

Question

There are numerous errors in the GWCheck logs for messages failed to
archive for one user. The cause is usually insufficient disk space in the
archive path. I moved his archive folder to a place with more disk space
sometime last year. It seems that the messages that were unable to archive
at the time are lost in limbo. They are no longer in the user's inbox and
are not in the archive. I spoke with the user and he stated that the
messages are no longer important.
The errors in gwcheck look like this:
Error 83- Item failed to archive
- Subject: Fwd: Dayton VA emergency renovation
- From: John Hall
- Date: Nov 6, 2009 - 1:47 pm
- First archive attempt date: Jul 25, 2011
- Number of archive attempts: 1
- Error number on last Archive attempt: 0x8204
9938 ITEM_RECORD check
Error 83- Item failed to archive
- Subject: Fwd: Building 700 Elevator and Building 701 Demoliton Facade/
Canopy Work
- From: John Hall
- Date: Jan 6, 2010 - 1:29 pm
- First archive attempt date: Jul 25, 2011
- Number of archive attempts: 1
- Error number on last Archive attempt: 0x8204
10585 ITEM_RECORD check
....ETC...
I found TID 7009495 that states the following:
Resolution
WARNING: THE FOLLOWING RESOLUTION WILL DELETE MAIL
GroupWise POA code level minimum must be 7.0.4 or 8.0.2HP2.
Run the following options on one or more users before running it against
an entire post office.
1) Run a standard expire reduce that covers the dates of these items and
verify that they are not purged (because of the outstanding archive
failure)
2) Add the IGNOREARCHIVEFAILURE option on the MISC tab of GWCheck and run
the same expire reduce again.
3) The new option should allow the items to be purged.
Additional Information
The most common reasons that the GroupWise items failed to auto-archive is
either because the archive disk filled up or there was a disruption in
communication to a remote archive store.
....QUESTION...
Will this only "delete" the failed to archive messages or will it affect
any messages for that user during those dates? I don't want to
accidentally delete any messages that need to be kept. I just want to
clear the messages that have failed.
Sorry for the long message. Thank you for your help.

Answer 1

In article <MQfOs.2116$[email protected]>, RSharp wrote:
> Error 83- Item failed to archive
> - Subject: Fwd: Dayton VA emergency renovation
> - From: John Hall
> - Date: Nov 6, 2009 - 1:47 pm
> - First archive attempt date: Jul 25, 2011
> - Number of archive attempts: 1
> - Error number on last Archive attempt: 0x8204
> 9938 ITEM_RECORD check
> Error 83- Item failed to archive
> - Subject: Fwd: Building 700 Elevator and Building 701 Demoliton Facade/
> Canopy Work
> - From: John Hall
> - Date: Jan 6, 2010 - 1:29 pm
> - First archive attempt date: Jul 25, 2011
> - Number of archive attempts: 1
> - Error number on last Archive attempt: 0x8204
> 10585 ITEM_RECORD check
>
That looks like they are from the GWCheck done July 25th, 2011. Are the
same messages still showing up in current contents check?
Do you run a regular purge only expire reduce? If not, run one soon, and
check those logs for any instance of errors purging. An expire of old
trashbin is also a worthwhile expire reduce job to run as part of this.
I'm assuming by your concern that these users have messages and such from
that time frame and earlier that they want to keep, hence making that TID
sound very suspicious for your purpose. If that assumption is invalid,
then that TID should be just fine for you, just be careful of your # of
days you pick.
GWAVA's Retain has hit similar issues and therefor has the tools built in,
but then this is a tool that archives without removing mail from the
primary storage. One client of mine still deletes mail over 999 days from
GroupWise itself just to retain efficient operations, relying on Retain
for anything older. That link supplied for next steps if my assumption
was correct.
http://support2.gwava.com/kb/?View=entry&EntryID=379
Andy Konecny
Knowledge Partner (voluntary SysOp)
KonecnyConsulting.ca in Toronto
Andy's Profile: http://forums.novell.com/member.php?userid=75037