GX620 impossible to read CD or DVD (windows 7 pro 32bits)

Hello,
I don't know if I'm in the good topic but I have trouble with my laptop.
I have an MSI GX620-020 and I upgrade windows vista to windows 7 Pro 32 bits.
I have installed all drivers from the MSI website.
All is working well until my DVD player... I can't read or open anything.
The DVD player is well detected I can open and close it;
I have the DVD player icon in "Computer".
When I look in "Material" that said to me that the DVD player is working well.
I don't know what to do, please help me !
PS : Sorry for my english...

Quote from: Bas on 18-November-09, 19:21:34
Did you uninstall old drivers first before the upgrade?
No I didn't... I thank that everything will be erase when I'll install windows seven so I didn't erase drivers and download every drivers when seven was installed...
I contacted the MSI online customer service they said me that :
Quote
Dear customer,
Please remove battery and AC adapter for EC reset to have a try.
We will test it on GX620 about this issue
I tryed but nothing...
Anything else could I try ?
The DVD drivers installed is Optirac DVD RW AD-7560S do you have another driver to give me ? could you tell me how to uninstall this driver ?
Thanks for your time.

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