GX660R-Blu Ray Player Problem

I wonder if someone can help......but please bear in mind that I have the technical capacity of a glass of water.
I recently bought an MSI GX660XR with the following configuration:
CPU: Intel Core i5-460M
Graphics - ATI Radeon HD5870 / 1GB DDR5
RAM - DDR111 6GB
As far as I can make out all drivers are up to date.
I was under the impression that this was a blu ray enabled player but, despite having PowerDVD 10 installed, it does not recognise any blu ray discs. Nothing happens at all.
In checking the hardware descriptionfor the "DVD/CDROM Drives" in the Device Manager it reads: HL-DT-ST-DVDRAM GT40N.
Is this a Blu Ray player does anyone know????? If so, any ideas what is going on?

yep....in re-checking the Overclockers website I now find that I have in fact bought the 'B' grade model.........
it's what you get for reading the advert but not double checking the product description properly.
for anyone reading this please be careful not to make the same mistake
thanks for your help though

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This question was solved.
View Solution.

I checked my start menu/program list, and dont have the "DVD Play & HD DVD" but i do have Hp MediaSmartDVD and done an update already and also tried other license software player programs but to no avail. less i forget, the first time i did try playing a blue ray dvd it worked for only 5mins and since then it no longer works, when i insert the Blue ray DVD, you can hear the system/DICS spining, trying to read the BlueRay DISC & making a clicking or skipping sound, and it then finally stop spinning. I've tried every little or major thing, from software, firmware, drivers to a FULL system Recovery and am now only left with changing the actual DVD/CD HardDriver.
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Message Edited by Muteman on 05-11-2009 01:51 PM
Message Edited by Muteman on 05-11-2009 01:55 PM

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Solved!
Go to Solution.

tomc1965 wrote:
I bought a 47LA6200 TV and a BP530 blue ray player. I have my cable box hooked up to HDMI 1, I have my blue ray hooked up to HDMI 2, and my XBox 360 to HDMI 3. I have my cable box hooked up to my older JVC RX880V stereo digital optical to digital optical without any 5.1 problems at all.
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My BP530 is hooked up to my stereo digital coax to digital coax but I cannot get any 5.1 sound at all. Not through any of the digital channels on the stereo at all.
The player only comes through as standard stereo through all 4 speakers and I am not sure if it is coming through the base speaker at all.
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Message was edited by: Mike Bisom1

Not Really. Try using another batch of discs. Author the project over again..maybe it will help.

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This question was solved.
View Solution.

OK, I found a solution. SORT OF. I use the laptop to watch region "B" Blu-ray movies that I buy out of England. Rather than set Media Smart to region "B" I purchased software from SlySoft.com. When the software is running it removes the region code and all that annoying copy protection. Fox is the worst, followed by Walt Disney. (Pixar Animation and Buena Vista) One specific movie that would not play on the old Media Smart software was "Ice Age 3 Dawn Of The Dinosaurs. When I tried, a red window came up prompting me to go to Cyberlink for an update. Of course after that the movie would play, but I had no surround sound in my home theatre.
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Message was edited by: fatbaldbob

Well Toshibas answer is a bit of a joke really.
They say that the technology used in this 3D Bluray is new and is causing playback problem.....yes and.......Toshibas point is?
My SONY yes PS3 which is NOT yes I repeat NOT a dedicated 3D Bluray player and is almost 8 years old not 2 years like my Toshiba 3D Bluray player can play this 3D Disc without any problems...so the technology is not that new..or can TOSHIBA just NOT be bothered to look after their customers.
People just be warned!!!
Toshibas reply is shown below plus my further reply
"Thank you for your recent enquiry.
We are very sorry to hear about the problem that you have experienced with your new DVD purchase. We understand that recent devlopments employed in 3D technology used on this particular blu-ray have led to issues with 3D playback and the most recent firmware update hasn't rectified this issue.
We have passed on your comments regarding this and future firmware updates may address this issue but at this time we are unable to tell you when this may become available.
We apologise for any inconvenience this may cause."
My reply
"Hello,
I find this completely unacceptable. I purchase this product along with my television in good faith that it would play 3d Blurays...this is obviously not the case it would appear that it can only play certain 3d blurays..perhaps you should consider placing this information in your advertising literature so as to not misinform customers.
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Paul Acworth
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