GZ One Constantly Not Connecting to contacts

For the past few days my GZ One will not connect to any calls i attempt to make. I will dial number, but there is dead air on my side and on the side of my contact. I cannot hear them, and they cannot hear me. The clock call timer is still engaged and continues to count the minutes even though nothing can be said on either end. I DID A *228 OPTION 2, per customer service, but phone still will not connect to any number. There are no updates available, so, i have no idea where to go from here. My phone is only approximately only 1 month old. NOT happy with Casio/Verizon? Anybody elese having this problem?

Ztremist,
Yikes! We need to get those calls flying out of your phone. Let's get to the bottom of this. Could you please place a battery pull of the device for 10 - 15 seconds. Are you able to engage in text messages and data services?
YosefT_VZW
VZW Support
Follow us on Twitter @VZWSupport

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