H.264 codec is not supported

Any reason why a 1080p QuickTime movie encoded in h.264 at 10000kbps is not supported on the iPhone? That's the codes I'm always using and now all of a sudden it cannot be synced?
Thanks,
Simon

Exact specs supported, as given by Apple:
Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Make sure the file complies with it.

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Adobe Premiere Elements 12: This type of file is not supported, or the required codec is not installed

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With the QT Player installation, you should have Apple's H.264 CODEC.
Maybe this ARTICLE will give you some tips on the GoPro footage.
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Adobe 9 Premiere Elements "file not supported or codec not installed"?

I am trying the Adobe Premiere Elements 9 trial version to determine if I should upgrade from Premiere Elements 7. I was able to perform a "get media" on an AVI file and was able to create a DVD (including menus and chapters) that I can view in my DVD player in PE7.
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Chris,
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Error Message: This type of file is not supported, or the required codec is not installed?

I am trying to get media from my computer, and I only receive this error message :
This type of file is not supported, or the required codec is not installed?
What should I do? I have a window 8 laptop. My video files are from my itouch/ipod. I am using Premiere Elements 7.
I have used this software with success before. HELP would greatly be appreciated!

darlingdarleen
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How to solve "this type of file is not supported, or the required codec is not installed"?

Hi all,
I've just started using a new computer with WIndows 8.1 within the last week and have loaded my Adobe Premiere Elements 11.0 software into it.
In trying to view and edit a video I created on my old computer, I got "Media Pending" and "Media Offline" notices as soon as I began. The source files are located on an external drive with a permanent letter designation. I began the process of reconnecting my Project Assets files with the source files this morning, but have now encountered a new roadblock. Each time I try, I get the message "this type of file is not supported, or the required codec is not installed." It offers no information or options other than to click "OK," which is not very helpful.
All the source files are located in one folder on my external drive. I have been able to reconnect the JPEGs and the mp3 source files but not the AVI video files.
Here are three screenshots. The first is the "Media Offline" message, the second is the message I receive when I try to reconnect my Project Assets to the source files and the third is a screenshot of the codecs installed on the new computer.
Here is my new computer information:
Model: Del Inspiron 3847
Intel Core i5-4460
CPU @ 3.20 GHz 3.20 GHz
RAM 8 GB
System type: 64-bit, x64-based processor
I hope someone can guide me. What do I need to do to solve this problem?
Thank you.
Message was edited by: Janie Christensen Ficara

StreetSongs
Thank your for the information supplied.
But, what are the properties of this .avi file that you seek?
Video Compression
Audio Compression
Frame Size
Frame Rate
Interlaced or Progressive
Pixel Aspect Ratio
Right now of prime interest is the video compression that is being wrapped by that AVI wrapper/container.
AVCHD.avi
MotionJPEG.avi
XviD.avi
DviX.avi
other
There are instances were a particular video compression or a particular container/wrapper format is each supported by Premiere Elements, but
not a combo of those particular two. But, in this instance, I suspect this to be a MotionJPEG video codec issue, but your details will
point us to the actual situation, and we will plan troubleshooting strategy from there.
ATR

I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which als

I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which also appears in the place of each clip in the video. I tried uninstalling and reinstalling premiere elements 10, but that did not have any effect on the video. Do you have any suggestions? I researched codec, but do not understand them at all.

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In case you did not find it, the following is a copy/paste of the Announcement on Premiere Elements 19/NVIDIA GeForce
that appears at the top of this forum.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
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Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
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Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
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http://www.nvidia.com/Download/Find.aspx?lang=en-us
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http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
ATR

Error message when opening adobe premier 10 saved film file , this file is not supported or required codec not installed

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Can any one help, keep getting error message,error message when opening adobe premier 10 film file , this file is not supported or required codec not installed,
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Steve,
Not to sure what type AVI files they are, the storage devise is at present offshore on a job.
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This type of file is not supported, or the required codec is not installed.

About two months ago, I was able to edit these files and create videos from them. Now I get the following message: This type of file is not supported, or the required codec is not installed.
Aside from regular Windows updates, nothing has been added or removed from my PC.
I’m using fully patched Windows 7
Premiere Elements 8.0
Canon T2I Hi def movies are .MOV

I can't believe that tech challenged moi is replying to the codec issue. I bought a new computer with Windows 7. I won't go into the tech issues with a Windows update.... Anyway I downloaded Photoshop Elements 8 and figured out how to import my photos and videos to Photoshop on the new comptuter. Photos were fine but videos wouldn't play. I got the messages about Apple's Quicktime required and then the "required codec is not installed". I went "What is a "codec"!
I downloaded Quicktime which went smoothly but I still had the "required codec not installed" message to deal with. I researched and found that it referred to compressed/decompressed files(?) Next I googled "Windows 7 codec download" (not even sure if there was one). There was! I clicked on the first result and downloaded the codec. The info stated that this codec should read 99.9% of video files. Went back to Photoshop and clicked on the blue video thumbnail. It worked!!! The video played just as it did on the old computer.
Hope this helps someone else. Now why would Windows 7 not include this codec in the first place. I never had to download one before on other computers. Only Quicktime needed downloading. Oh, well.
Maggie

Tried Most Everything... Error Type of file not supported... codec not installed

Hi Friends: I have been battling with the error message of ... "Type of file not support or codec not installed." I have been throughout the forums searching for answers and attempting various suggestions. I am stumped and am reaching out for some wisdom and help.
1.)    System Gateway – T-6859u, Intel Core 2 Duo T6400 2Ghz, 4 Gig ram, Problem has existed on both Vista and upgraded Windows 7. I have used Premiere since Premier 5 (Full version not elements) including versions 6 and PRO. I have Elements on my laptop for convenience.
2.)    Assets- Problem exists with all AVI files. This includes files that worked previously but will no longer be recognized. I have used Elements since version 7 was new. It is only the last 4 months this has been and issue. These are AVIs that previously working in Elements 7 from Panasonic DV camera and other DV sources.
3.)    Problem first appeared when Windows Update installed security patch KB975560. Once the Security patch installed Premiere quit running AVIs. When the patch was removed Premiere worked again. However, windows update continued to reload the patch. The patch has now been removed and prevented from reloading. However, the problem now persists.
4.)    Other attempted repairs. Reloading Premiere Elements 7, Upgrading to Windows 7, Removing and reinstalling K-Lite Codec packs inc standard and 64bit. Loading LEADTOOLS. None has repaired the problem All the AVI files playback fine in other programs including Windows Movie Maker, Media Player Classic, WM player etc.
I'm not sure what to do next. I have been a dedicated Premiere user for so many years, I don't want to switch to another program. Any suggestions friends?
DrMark1105

Welcome to the forum.
What version of Apple's QT Player do you have installed?
PrE relies on this much more than its big-brother, PrPro, until CS5.
From my experience, QT 7.5.5 was my "last known good," and some problems have been reported with the 7.6.2 and 7.6.3 versions. 7.6.6 is out, and works well for many Adobe users.
I would investigate updating QT Player.
Also, FFDShow, an element in K-Lite has been death to PrPro for many people. Just having it installed brings PrPro to its knees.
Though Adobe hides its CODEC's pretty well, K-Lite has been known to shift the priority of the Adobe MainConcept CODEC's. While it does not overwrite them, or delete them, it sets up some of its CODEC's to take priority. There are some older threads on Registry editing and utilities to reset the priority of the Adobe MainConcept CODEC's. Seems that Robert Johnson participated in those discussions and may have furnished the link to at least one utility.
Those are all the thoughts that I have now, and none might be of use.
Good luck,
Hunt
PS - Robert has not been around here lately, but does spend time on the Muvipix Community forum. I'd post there in the PrE 7 forum, and ask if anyone has any ideas too.

I messed up: codec not supported

I am studying Itallan. I found my way to Italian TV and radio stations on the web and had them playing just fine in Safari. When I clicked on the <Link to Video> on the page in Safari, Windows Media Player launched and I could watch the video and listen to the audio just fine, or in the case of radio programs, just listen to the audio.
Then I did something stupid.
I thought I'd try and download some freeware with which to record these programs and move them to my iPod for use in the car.
I tried a couple of freeware apps, none seemed to work well, so I trashed them.
When I went back to the Italian web page, clinked on <Link to video>, the video launched and there was no audio. Just as the Windows Media Player opened the file, it warned: This file may not play correctly because it was compressed by using a codec that is not supported.
I then tried to open some humorous .wmv files I had saved months ago to my HD. When I launched them, same thing. Video plays but no audio. I tried some of my saved .mpg files. Same thing. Video's fine; no audio.
When I click on the Italian radio stations in Safari, they stations will not play and the Status Bar notes: One error opening the page: choose Activity from Window menu. Activity noted, inter alia, in red: Plug-in cancelled.
Checked my Audio preferences, all is fine and I have my system beep, tunes play in iTunes, etc.
I backed up before I began playing around so whichever file or plug-in went AWOL, I should be able to get it from my backup.
When I logged out then into a new user account and tried to go to the Italian sites, exact same thing happened. Video, but no audio.
Help...I need to get this working so I can get on with my Italian studies.
Many thanks for saving me from my own stupidity.
bob

I solved my own problem.
I remembered that a few months back I had a similar problem, this time not associated with the installation of any new software. I was directed to an Apple Knowledgebase article on what to do when this happens.
The solution, then and this time around, was to go to Audio MIDI Setup in the Utilities folder and check the Audio Output Source settings.
Both times, mine had been reset from 44100.0Hz to something much higher.
When I reset it to 44100, all was well again.
Thanks for replying, nonetheless...bob

H.264 codec is not supported

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