H P Hardware Diagnostics U E F I not installing .

Operating system Windows 8.1 64 Bit
Pavillion Desktop 110-303 n a
Product number J2F55EA
Google Chrome Browser .
Hi There
I know very little about computers .
Going into H P suport system today I found the H P Diagnostics U E F I was not installed and had not installed since last November .
It fully downloads .
I tried to install it was and it failed each time .
Today I noticed when I played videos that on some sites the video would hang and show the loading message .
Sometimes they would go on to play and they will plat if I right click and press reload .
I recentley installed a pair of logitech speaks now unpluged .
I have only on extension ( Lastpass ) .
Thank you for reading .
Frank
This question was solved.
View Solution.

Hi Frank,
You posted HP 110-303 NA on one post and 101-303 NA on another post. Which is it? I suspect it's 110. I did read your other post so maybe you have already solved your issue.
If your PC is running Windows 8 in Secure Boot mode then try the following suggestion.
I would suggest that you go into the BIOS and disable Secure Boot and save. Then reboot your PC and download the latest diagnostic update and manually do the update.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

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Thanks for the reply, Mike.
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Welcome to the HP Forums!
I understand the computer is having a memory and brightness issue. I can do my best to help! I need you to clarify the issues, and please provide the following information:
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Regards.
BH
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"I work for HP."
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Constructive subjective questions:
* tend to have long, not short, answers
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* are more than just mindless social fun
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I'm helping out a fellow sysadmin that is replacing an older physical server running Windows 2003 and he's looking to not only replace the hardware but "upgrade" to 2012 R2 in the process.
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In the general case, the advantage of putting a standalone server on a hypervisor is future-proofing. It makes future expansion or upgrades much easier, much faster, and as a result, cheaper. The primary drawback is additional complexity and cost (not necessarily
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Again, not usually a problem, but sometimes, it's more than an organization can handle.
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Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
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