H430 Optical Drive Drivers

While attempting to play a DVD, I came to the realization that the optical drive is not showing up among my devices! Sure enough, when I have Windows 7 try to troubleshoot the problem, it is telling me to download the appropriate drivers for the Optical Drive. (Bit embarrassing as I've had this machine for almost 2 months now!)
The optical drive will open and close with pushing the button, but that's about it. "Add a Device" does nothing. Here's what Windows 7 tells me:
There is a problem with the driver for CD-ROM Drive. The driver needs to be reinstalled.
Device information
Name:ID:Error code:
CD-ROM Drive
IDE\CDROMTSSTCORP_DVD-RW_SH-216AB________________LE03____\4&1314406&0&0.1.0
19
Windows 7 was not able to update or install the driver from its end.
No problem, I'll try the Lenovo site! I go to "support," "drivers and software" and enter in that my machine is the H430 Desktop.
Unfortunately, I can't find any optical drive drivers among the list of available drivers for the H430.
Here's what I find for H430 drivers from this site:
Audio
Camera and Card Reader
Chipset
Ethernet adapter
Keyboard
Others
TV Tuner
USB device
Video
Wireless LAN
Am I missing something here? Is what I'm looking for hidden among those options? Do I have to check out some 3rd party site to download the driver? Is the darn thing just not plugged in all the way?
Please help!

RPASr wrote:
Are the drivers available.
Hi,
You can find all drivers for Windows 7 32bit & 64bit for your machine from the following link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4057874
Regards.
BH
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Optical drive fails to read most DVD's

Product: HP Pavilion dv4t-1500, Windows 7 64-bit OEM.
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I then did a manual removal of the optical drive drivers using Device Manager. After the restart and loading of Windows I tried again, and there was still no change.
Then, I did a system restore from the restore backup on the hard drive. Still no change.
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Hi:
The first one is your Intel Wireless WiFi Link 1000:
I'm giving you the link to the latest Intel driver for it. The first driver listed is what you want.
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21045&lang=eng&OSVersion=Windows%207%...
The second item is your ProtectSmart hard drive protection that needs a driver.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-76187-1&cc=us&dlc=en&lc=en&...=
That's all your missing?
Not bad.
Paul

Problem with optical drive

Hello
I backed up all my files onto a DVD. Then formatted and reinstalled Windows 7 Ultimate. At first I could access the files on my DVD, now It says I must format the disk in drive D before I can use it. When I cancel, it says D:\ is not accessable. Data error (cyclic redundancy check)
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This question was solved.
View Solution.

Hello again RicTech,
I am glad to hear you were able to access the files. The only thing I can think of given what you have posted is to check to ensure that you have updated the optical drive drivers on your computer. To do this I would recommend running the HP Support Assistant to update all your HP drivers and ensuring that you have run all your Windows Updates as well.
If you could re-post with the results it will help others in the future that have the same issue. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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View Solution.

Hi,
Please try Run now from the following link:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
also check the following methods:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895589&tmp_task=solveCategory&lc=en&dlc=en&cc...
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

ITunes Won't Recognize Optical Drive / Can't Burn Discs.

Hi. I’m having some problems w/ an installation of iTunes on a Windows 64 bit PC. Specifically, when iTunes is installed, Windows 7 no longer recognizes the optical drive, and I can't burn discs via iTunes. I’ve attempted to implement all the solutions identified here,
Optical Drive is No Longer Recognized, or "Disc Burner or Software Not Found" alert after Install
http://support.apple.com/kb/TS2308
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http://support.apple.com/kb/TS2372
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http://support.apple.com/kb/TS1436
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
, and still find myself trapped in a vicious circle; i.e., (1) with iTunes installed Windows 7 no longer recognizes the optical drive, (2) Upon clearing the UpperFilters Value of GEARAspiWDM in the registry at {4De36E965 … } Windows 7 functions as expected and I can play cds in iTunes, but iTunes produces an error messages at start up along the lines of “iTunes did not install properly. Or, there’s a registry error ” In either case, I am not able to burn cds via iTunes.
My most rigorous effort amounted to (1) uninstalling all Apple products and third party GEAR driver update software via Control Panel, (2) a registry repair w/ Registry Mechanic and (3) reinstallation of all identifiable Apple software. Still the problem remains.
Apple I love you, but you’re bringing me down
From iTunes Diagnostics (w/ UpperFilters Empty (I notice the Diagnostic Utility is also seeking a LowerFilters entry. The registry doesn’t have references to LowerFilter at this location. Maybe that’s the problem?)) …
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.0.5.5
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037B5E00A92****
Current user is not an administrator.
The current local date and time is 2013-09-03 09:58:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ce02c1*****d19e716edbe5d8ac7*****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

update ... ran sfc /scannow as admin. windows reports 100% integrity.

Optical drive (CD/DVD burner) not detected by Windows - dv9812us

I've been dealing with the same or at least a similar situation for the past week.
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So far, I have tried:
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00678214&tmp_track_link=ot_faqs/top_issues/en_...
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7) Hard reset suggested by CherylG
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10) Placing hammer where it can be seen by my laptop as sarcastically suggested by my friend Jason.
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Hi, guys, I have had the exact same problem since the summer of 2010. Here's what I was able to find out.
Deleting upper/lower filters, running all those Fix Ya programs and other Microsoft crap is useless. This problem is most certainly has nothing to do with registry of any software on your computer. I took my HP 9620us to a couple of repair places and, they tried a lot of things and it appears that the root of this problem is a faulty motherboard connection. Of course, it costs about 400 bucks to fix it so I'm not sure I want to pay this kind of money.
Anyway, if somebody was able to fix it PLEASE post here to let us know. Again I am 99 per cent sure it's some piece of hardware in the motherboard.

My Pavilion g7 no longer recognizes optical drive.

Over weekend, notebook no longer recognizes DVD drive. Compuiter lists C: and its two partitions, Drecovery) and EHP Tools), but no DVD drive (I believe it was) H: When I put in a DVD, the drive spools up a bit, then stops. Auto-play does not work.
How can I get it to "see" the optical drive again?
Thanks.

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now listed and working.
If it still iit's still missing, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now listed and working.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

CD/DVD Optical drive appears and then disappears, replacement also does not show up

My laptop: HP Pavilion dv9601AU
I have read a similar post here but my problem is different. My problem is that the DVD drive *sometimes* show up in My Computer and *sometimes* dont. Even the BIOS does not detect it. When I formatted my laptop with Windows 7, to my surprise it was gone. But it appeared again and I somehow installed all the required drivers from my driver DVD.... then it dissapered again. It never came back.
Failed attempt 1: I tried to re-format the PC using virtual drive but the problem persists.
Failed attempt 2: Thinking it to be a physical loose connection, I took it to local HP service station, they removed the drive, put it back firmly, but in vain.
Failed attempt 3: They attached other similar optical drive but to my surprise, the new drive was also not detected.
Failed attempt 4: I tried Microsoft's "Fix It" thing and also read about removing "upper filters" and "lower filters" in registry. However, I didnt have any of those filters entry in the first place so no question about making changes to the registry.
Facts:
1) The drivers are installed. There should not be any problem with the drivers.
2) The lens is perfect. I was able to install all the drivers from DVD when the drive appeared for a short period of time.
3) The HP logo tht appears upon starting the laptop lingers for a longer period of time compared to what it was doing so when the drive was fine.
4) The boot menu does not show the optical drive.
5) I live in India where normal room temperatures go upto 42 degrees Celcius and my laptop gets much much warm most of the times. I think some damage has been done to the internal circuitry.
Please, if somebody can provide me a solution to this. How can I get back my DVD Drive working. The support personnel here are having no clue (especially after learning the fact that their new optical drive also didnt show up) I hope I get some guidance from you guys as what should I do next. Please help me.
Message Edited by jal_desai on 10-09-2009 06:51 AM

I am having the exact same problem with my customer's dvd drive sometimes showing up during boot (BIOS) and sometimes not. Also ran full system diagnostic software and everything else tests fine, although the drive is not showing present. I have also tried 2 different drives but they do the same thing. I would go on to say that if you always left the dvd drive out of the laptop, your boot problems would probably go away. This would then tell you that it's not your drive at all, but the connections on the MOBO or the traces (wires) connecting the drive to the MOBO.
I work on computers and have for several years and most times this is related to a MOBO issue since that is the only item left in this situation. You know it's not the drive since it's been replaced with the same issue so drivers/firmware are not the case. I am assuming you have already updated the BIOS as well, but this shouldn't matter. There could be a dirty contact, faulty component, or a bad trace (wire) on the MOBO which is almost always harder to fix and is better to just replace the MOBO. However, replacing the MOBO is usually expensive when you have to buy the part and then pay someone to install it making it not usually the best option. Even if it is a dirty contact, it was probably caused by something that was spilled which could cause problems later. In this case, I am probably just going to recommend disabling the internal dvd drive and buying a slim external usb dvd drive, and then saving their money for a new laptop. You will still have to wait through a slower boot while staring at the HP screen, but I don't think replacing the MOBO is the most economical thing to do, unless you are the manufacturer and have several laying around.
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How do I install 10.5 on 12" PB lacking an optical drive

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Backup your data*.
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Firewire DVD drives that support booting Mac OS X include ones by http://www.macsales.com/ and http://www.lacie.com/
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- * Links to my pages may give me compensation.

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Hi all.
I have a Lenovo 3000 N200 MT0687, that has NEVER had a properly working optical drive.
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Winton

What a terrible service from Lenovo. Well after many phone calls to what turned out to be a call centre in Romania. and after being promised a replacement drive day after day one finally turned up. Even after fully explaining what I needed I was sent the wrong drive they sent me a DVD Rom and not the DVD Rewriter that was in my original laptop. The same Romanians have promised me the correct one on Monday. I will wait and see. I have little faith in Lenovo and their whole very poor support network. Quite frankly the drive should never have broken in only 3 weeks and after only approx 8 uses.
I wonder what will turn up
Dennis
Message Edited by DennisN on 10-09-2008 02:28 PM

Using osx snow leopard with boot camp, optical drive keeps ejecting windows 7 disc

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you need to install the new bootcamp drivers from windows. boot into windows, insert the snow leopard DVD, open it and follow the instructions.

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Satellite 5205-S503
Did you follow instructions like those here?
How to remove and replace laptop DVD/CD-rom drive
Open Device Manager and expand DVD/CD-ROM drives. Can you see the drive there? If so, right-click it and click Uninstall. Reboot to reinstall the driver.
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H430 Optical Drive Drivers

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