H470 carriage will not move

H470 printer carriage has stalled and will NOT move no matter how many times reset.   I took it to a HP authorized repair service, paid $25 for them to look at it.   They called back and said it had so many things wrong that it would take $500 in parts to repair.   I don't believe it --- it worked perfectly until this stall issue.   I see that  this stall problem is a common issue, but don't see where anyone has gotten a fix or even knows what part will fix it.    If anyone has gotten their repairs, please share info with part or repair service.   I love this printer and want it to work!

Hi appletreasures,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that the carriage is stuck on your printer. Because of the age of the printer and the out of warranty status, I suggest that you attempt to pull that carriage over by hand. Please disconnect the power cable before you make the attempt.
Sorry for the inconvenience .
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

  • The print carriage will not move even after the paper jam has been cleared

    I had a paper jam this morning and cleared it out completely.  I keep getting a message on my HP ENVY 4500 that says the print carriage cannot move.  Open the ink cartridge access door, clear any paper jam or obstruction, ensure ink cartridge levers are lower and snapped.  

    Hi Loleatha,
    Welcome to the HP Support Forums!
    Is there any visible error message on the Screen of your printer?
    You can follow the steps in this link to try and troubleshoot the issue.
    Hope this helps.
    Thanks!
    IdleHands
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
    Regards,
    IdleHands
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

  • The ink carriage is jammed & will not move out

    The ink carriage is jammed &; will not move out when I open the lid to gain access to the carriage
    Officejet 7500A

    Sorry that you are having a problem with a carriage jam. 
    Here is a link that may assist you with this problem. 
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02282370&cc=us&dlc=en&lc=en&product=4083652&tmp​...
    Try to move it manually. Unplug it from the back. Leave it out for 30 seconds and plug it back in. 
    Does it move freely, when you try to move it on your own?
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Printhead will not move on officejet 6500

    Used the printer this morning to print a b/w copy.  It worked fine.  Later in the day wife tried to print a copy and error message said there was a paper jam.  We have done all the steps to check for paper jams to no avail.  The print head is locked in the right position and will not move to the center.  Any suggestions?

    HI,
    Unplug the power cord then manually moved the carriage to the far left side of the  printer...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • G85 printhead will not move or reset

    I cleaned the color cartridge but when I closed the door I got a message "Open door and clear carriage jam and then press Enter"
    I opened the door again but nothing seems amis.  When I press Enter the maching makes a growling grinding noise but the carriage does not move to center.  It just makes a bad noise for a few seconds and then I get the same message again.
    I put this up on http://daveswebsites.weebly.com/g85.html if you will take a look at the problem.
    Thanks,
    Dave

    The troubleshooting steps in this document may help resolve the carriage jam issue.  Also make sure both cartridges latches are down (latched).
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • In Thunderbird while trying to move conversation results to an archive folder; if some of the results are already in the folder it will not move any.

    Hi. I often use the conversation search option when archiving my emails from inbox. I find this a very useful method of finding trails where I and multiple people have responded to each other. However If I have already moved one or more of these emails into the archive folder and select all to move, Thunderbird will not move any. I then need to individually select those that need to be moved.
    Although not a major issue I use this regularly and often come across the problem. a recent fix which allows location tab to remain on in search helps but does not resolve this issue. A slightly annoying problem and I was wondering if any one else has this issue. Also is anyone looking into a solution?

    FCPx answer: At least the answer that worked for me...
    I had the same problem, as I believe many others had.
    In my case the problem was with one of OSX Mavericks' new features: APP NAP.
    It looks like this is ON by DEFAULT for ALL Applications and that FCPx, or Compressor for that matter, will not work if this is enabled on them.
    I just disabled App Napp on FCPx and now it works, again, like a charm.
    This is how you disable App Nap: http://reviews.cnet.com/8301-13727_7-57612009-263/how-to-disable-app-nap-in-os-x -mavericks/
    I hope this helps,
    Mariano

  • HP Color LaserJet Pro MFP M177fw makes horrible noise and will not move past initializi​ng

    Makes horrible noise and will not move past initializing.

    Hi @HealthITLadyRed,
    I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
    I have provided some steps to try to see if we can resolve this issue.
    Check and remove any packaging material inside the printer and toner.
    Disconnect the USB/Network/FAX and power the printer on Standalone.
    Do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
    Update the printer's firmware by a USB connection. Software and Drivers.
    Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
    I can send a private message with another step to try.
    In the forum beside your handle name just click on the envelope to view it.
    How is the printer connected? (USB/Ethernet/Wireless)
    What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
    Is this a new printer?
    If you appreciate my efforts, please click the Thumbs up button below.
    If there is anything else I can help you with, just let me know. Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • My cursor will not move on my MacBook Air. I've forced a shutdown, but it still won't move, and now I can't move the cursor to click my user image to log in. What should I do?

    My cursor will not move on my MacBook Air. I've forced a shutdown, but it still won't move, and now I can't move the cursor to click my user image to log in. What should I do?

    Trackpad does not work properly

  • My apple mouse is not working.  The pointer will not move on the screen and it keeps turning off.

    My apple mouse is not working.  I can get it to connect but it will not move the pointer.  Left and right click is working, scrolling, just cannot move the pointer.  Also, I have replaced the batteries (numerous times) but the green power light turns off after a few minutes.  Any suggestions?

    How about clean up LED hole of mouse?

  • After updating my software my computer will not move past the apple star up screen.  What can I do to fix this?

    Help!  My Mac book pro is 1 year old.  I just updated my software yesterday now upon starting up, the computer will not move past the start up apple screen. Any suggestions?

    Thanks!  I will try in the am!  Appreciate the suggestion. 

  • HT4623 The update to iOS 7 is frozen at the Terms and Conditions page and will not move no matter what I click on.  I cannot access my iPad as it is frozen on this screen.

    The update to iOS 7 is frozen at the Terms and Conditions page and will not move, no matter what I click on.  I cannot access my iPad as it is frozen on this screen.  How do I remedy this nightmare?

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    Then try updating the software again.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    No data is lost due to a reset.
    Same advice helped this user for the same issue >  HT1414 tried to update to latest iOS...: Apple Support Communities

  • HT1212 I have no idea why suddenly my iPhone5 will not move past the Password screen; also, a voice describes each button I touch, and ends with "screen locked" (not "phone locked").

    I have no idea why my iPhone5 suddenly will not move past the PW screen; a "voice" identifies each button touched (the Slide button, for example) or the PW buttons, and then ends with "screen locked" (not phone locked).

    I believe you have Voice Over on:
    You have to tap, then double-tap to select the numbers to enter your passcode.
    Then:
    Press Home.
    Tap Settings. Then double-tap Settings.
    Tap General. Then double-tap General.
    Use three fingers on the screen to scroll to Accessibility.
    Tap Accessibility. Then double-tap Accessibility.
    Tap VoiceOver. Then double-tap VoiceOver.
    Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.

  • The select function in Pages and other apps gets stuck and the cursor will not move. What do I do?

    The select function in Pages and other apps gets stuck when I touch a word and the cursor will not move. What is the answer for this problem?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • I have a Sony CDP-CX335. The door will not open and the turntable inside will not move

    Can someone please help me trouble shoot this issue. I have disconnected the power and turned back on, I have held the eject button for a minute+ with the unit on and off. The door still will not open automatically and the turntable inside will not move. There are no dics inside. When turned on the light flashes inside.

    Hi puffinparks,
    Please check the link below for further assistance.
    https://eservice.sony.com/webrma/web/index.do
    Thanks.
    >Joffrey
    If my post answers your question, please mark it as "Accept as Solution"

  • HT203176 magic mouse cursor will not move

    Magic Mouse cursor will not move.  Scroll works. right click works replaced batteries

    I'm so sorry but I overlooked your response in the previous post.
    I think you there are two options to try.     One;
    Reset the SMC (Systems management control)      https://support.apple.com/en-gb/HT201295 ....
    Two: You may have a problem with interference which could be from a TV set, particularly one of the new smart TVs, anything electronic you've either moved into the room or changed its position.   That could include another mouse or trackpad.
    Again, sorry.

Maybe you are looking for