H470 resume light on and all other lights off. Did everything listed in trouble shooting.
I need help fixing this. Checked and performed everything described on the HP trouble shooting page for the H470. Nothing worked. Printer does normal startup check and then resume light flashes and all other lights are off.
This question was solved.
View Solution.
This light pattern indicates that there is a paper jam or a paper motor stall.
Turn off the printer and then:
1. Clear the paper jam
2. Remove loose paper from the tray
3. Open the front cover and remove any paper jam (look for small pieces as well)
4. Make sure the carriage moves freely (where you put the ink cartridges in)
5. Turn the printer back on and attempt to print a self test page (Press and hold the power button and press the resume button four times)
6. With the printer on, unplug the power cord, wait 15 seconds and plug back in and turn on
7. Attempt another self test page.
Although I am a HP employee, I am speaking on behalf of myself and not the company.
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