H8-1237c will not open web links/connection issues.

Hello,
I have a new HP H8-1237c with Windows 7 64bit. Verizon dsl with a Westell Versalink 327 modem and an Apple Airport Extreme.
Internet Explorer 9 will open the standard homepage, but will not open any links, or will sporadically open a few. It will connect to google.com when I type that in the address bar, but not when I try to click on any search results.
Verizon tech support had me reset IE9 and it got hung up. We restated the system in safe mode with networking and were able to ping google with good results. Most links opened.
Upon restarting the system in standard mode, the links are not working again, He suggested HP support.
I have not had any previous problems. My laptop and ipads/touchpad all connect normally.
Suggestions? Thanks in advance.

Mazz520, welcome to the forum.
I suggest trying Firefox or Chrome to see if either of them works properly. If they do, it is a problem with IE9 settings. If they don't, it is most likely your ISP/Network settings.
Please click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Similar Messages

Fillable Form posted to website will not open web links in new window-wipes out data

Using Adobe Pro X, have a link to open a web link, but this is posted to our website and when a user clicks on the link, it does not open in a new window, so when they go back to the form, all the typed data is gone. I do not see an option for the link to open in a new window. Help!
Thanks

Ajlan,
I tested it with Firefox, which does not support filling in of forms and makes you open it with adobe reader, which it fine once you get to that point since you are no longer on the web. I have Adobe Reader XI. I am not aware of any clipboard policy.
I have actually found a fix that requires a java script that solves the issue.
Under link properties/Actions/Run a JavaScript-input the below.
app.launchURL("https://infoshare.jccc.edu/communities/toolbox/Desk%20Reference%20Manual%20Documents/per-d iem-and-mileage.pdf", true);
To truly fix this issue, I believe there needs to be an option of "in a new window" when you choose "Open a Web Link".
There are hundreds of individuals using this form and there is no way to know which browser they are using or which version of reader they have.
Thank you for your time.

Internet explorer will not open web pages

HPw1858, Windows 7 connected to comcast cable. norton anti-virus program.
Internet Explorer will not open web pages - refers to Domain Name Server missing or Error 403 (Forbidden) h30155.www.hp.com
very frustrating. can you tell me what settings i need to change?

y2ken wrote:
You can try the Firefox web browser to see if you can then connect. Firefox is a better, faster, more secure browser anyway and will prompt you to transfer all your Favorites from IE.
Firefox Download
or
Try the free Fix IE utility.
FixIE Utility
or
You can try uninstalling IE8 then reinstalling it.
Uninstall IE8
I would take 'Y2ken's' advice and try Firefox. I have used it for years with XP Pro and Ubuntu, Linux. It definitely is more responsive. Most of what is in IE8 was developed in FF several years ago. FF was the first browser with tabs, for instance.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Additional tab will not open for links

previously i have been able to click on a link, and the link would open in a new window or tab. but now whenever i try to open a link through a website, it will not open the link in a new window or new tab. how can i fix this?

Hi ArletteGH, I'm not sure which one of these is the better description of your issue:
If you Ctrl+click or middle-click a link:
* Firefox creates a new tab, loads the link in that tab, but the tab stays in the background rather than being made active (default behavior)
* Firefox creates a new tab, but doesn't actually fetch the page until you make the tab active
* Firefox creates a new tab, but the tab and address bar stay blank, as though the address never got transferred to the page
Are any of those close to describing your problem?

Autoplay window will not open when I connect Iphone 6 plus with Ver 8.1 and running windows 8.1 on pc.

Autoplay window will not open when I connect Iphone 6 plus with Ver 8.1 and running windows 8.1 on pc.

Hi, sstroec,
How about your problem now? Is arnavsharma's suggestion helpful? If you need any further assistance, please feel free let us know.
Roger Lu
TechNet Community Support

Fox will not open email links from thunderbird

just installed 4.0 beta 3 and it will not open email links . have ubuntu 10.04 installed with thunderbird 3.0.6

sudo mv /usr/bin/firefox /usr/bin/firefox_old; sudo ln -s /usr/bin/firefox-4.0 /usr/bin/firefox
installed this in terminal and it works now.

Links will not open web browser

The last week I noticed that when i click on a hyper link in mail it will not open
unless I copy & paste it.

I have this problem now, anyone got any clues?

Internet Explorer 11 will not open Embedded links or update application software., Open a blank page

Hello,
I have a customer with a brand new HP workstation and the same thing is happening here.
Doing a search in Norton Toolbar and then clicking on one of the results it opens a new IE page but the page is completely blank, including the tab at the top to identify the page. Also when using a tax software program that is running from a web browser
and clicking on an update it does the same thing.
When logging onto Online Banking and if you click on a transaction to view a deposit or a check it will not open that item.
The computer was installed 15 days ago. The first time we installed Office 2013 it asked to activate the product over the Internet. It would not connect to the Microsoft servers to validate the new product. OF course we had to call(phone) it in to validate.
There are more examples of "On Line" things not working properly, these are just a few.
Should I uninstall IE 11 and install IE10.
So Far I have disabled all add-ons, reset IE, Ran a full viruscan - Results Clean (N360). Customer does use the password feature in Norton 360, i beleive it is called the "Vault".
I did uninstall IE 11 and Norton 360. Installed IE 11 on and the same results. Then I installed N360 back on.
Any helpful suggestions would be appreciated. Customer does not want Chrome installed>
Paul
PAUL

Hi,
the first step in troubleshooting web browser issues is to test in noAddons mode.
Start>Programs>Accessories>System Tools>Internet Explorer (noAddons)
In your customers case you should also try navigating to the URL by typing it directly in the IE address bar.... (when asking internet related questions please include the complete address to any web pages you are having issues with).
It seems plausible that in this case a configuration of the Nortons security suite or toolbar may be causing the issue.... Without an example link we cannot test the site in question. The Nortons toolbar is probably using google as a search results provider.
To completely remove Norton 360 from the computer you need to download the N360 removal tool.
https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
have your tried support.norton.com?
you could try
a Reset IE Settings... (Advanced tab of Internet Options)
a Reset of IE security zone settings (Security tab of Internet Options>click "Reset all zones to default", then the Trusted sites icon, sites button....remove any domains from the trusted sites list.) (MSIE browsers have a security setting to prevent
navigation into zones of lower integrity).
Again... without a link to the website youre client is having issues with we can only guess.
Rob^_^

Adobe Reader XI will not open MMS Links

I am trying to create a document in PDF format for a client that has an MMS link in it but it will not open from Adobe Reader. I got someone to test it with Adobe Acrobat and it works. If I try to create the document from Adobe Acrobat it doesn't make a difference. I have my default web browser set to Internet Explorer since that is the only web browser that works with this kind of link. (Microsoft Media Services). I can copy and paste the link into Internet Explorer and it will Launch correctly so it is something specific with Adobe Reader.
Any suggestions on how to resolve this.
I am creating the document with Word 2013 and saving it as a PDF ( The Links works fine form Word.)

Some other things to try...
Update to Reader version 11.0.5
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Why do email hyperlinks open a new ff browser, but will not open the link?

'''''''''XPSP3 & FF3.6 & Outlook2003''''''''' : When I click on a hyperlink in outlook, a fresh occurence of ff opens (even though ff is already open) but the link will not open. This used to work before I upgraded to ff4.0, so I rolled back to 3.6 and still have the same problem. All the file type suggestions have been executed, but still no success. Can anyone offer any help?

The '''SearchToolbar/1.2''' that messed with your UserAgent might be the cause of that problem. Try some troubleshooting.
Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Firefox Will not open a link in a new tab after I right click and then click on open link in new tab

When I right click A bunch of new options pop up and firfox will not open links in new tabs. Safe mode did nothing.

What do you mean with ''A bunch of new options pop up"''?
Can you open a new tab by clicking the plus button on the Tab bar?
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Will not open email links, but will when closed?

Using MS Office 2011 for Mac: Outlook links will not open in Firefox even though Firefox is running in the background - clicking on the link brings Firefox to the forefront, but it doesn't actually do anything.
However, if I quit Firefox then the Outlook link will open? Firefox is my default browser.
Cheers,
Alan

sudo mv /usr/bin/firefox /usr/bin/firefox_old; sudo ln -s /usr/bin/firefox-4.0 /usr/bin/firefox
installed this in terminal and it works now.

Will not open web address from browser; have to use google window

when i type in a web address it will not open.. just sits in the window.. have to go to the google window and it will open the address. this just started happening and not sure why

Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
'''Check cookie exceptions'''
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
'''Safe Mode'''
Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Also see [[Updating Firefox]] and [[Cannot log in to websites]]

New tab will not open web page

*error message when opening firefox= "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features."
*new tabs do not open web pages
*plugin container.exe and updater.exe do not open or run

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

CS6, used for several years, will not open due to Cloud issue????????

I have a registered version of CS6 that I have used for a couple of years. Now it will not open due to a Cloud issue. CS6 was prior to Cloud!! How do I open CS6??? Win 7 OS.

H8-1237c will not open web links/connection issues.

Similar Messages

Maybe you are looking for