HA Issue in 5508

Hi All,
Our Foriegn WLC -7.5.102.0 and Anchor WLC code 7.4.100.60. Mobility is up and while testing HA (SSO), when Primary is hard rebooted, the client is asked for re-authentication.
Actually it should not ask for reauth as the client database must be synced.
Any idea

Cool! AP SSO, on 7.6.120.0 "should" be smooth, as long as they plug a known good Ethernet cable (straight thru does work ) to both Redundancy Ports on both WLC, if they are back to back/physically, plus make sure the HA Licensing on the Secondary is SKUed right. You already know that but others that read this may face some of the issues we encountered- doing this remote.
-BTW: there is no way to verify via CLI or GUI, that the link light it up. There is a bug CSCud54312 that highlights this and it still persistent in 7.6. Make sure they "SEE" the link light is operational on the WLCs for L2.
- It is the mobility and Client SSO that is sketchy- waiting on TAC to chime in however , this is the "July the 4th:> hence the priority is lowered internationally, for the World Cup as well.

Similar Messages

Incompatibility issue - WLC 5508 and ACS 5.4

Hi,
This is my scenario:
Cisco WLC 5508 firmware 7.4.110.20 and ACS 5.4, two WLAN eap/tls, many client can't connect to WLAN and on ACS i receive the following error:
Authentication failed : 11051 RADIUS packet contains invalid state attribute
workaround:
1 -Check the network device or AAA Client for hardware problems.
2-known RADIUS compatibility issues.
3-Check the network that connects the device to ACS for hardware problems
there are some incompatibility issue between WLC and ACS ? the compatibility matrix document for wireless imposes the 7.5 firmware for WLC.
What do you think is possibile ?

Are there any other errors shown in the details of the failed authentication?
We may need to look at service logs in debug mode, opening a TAC case would be the best way to go about this.
Javier Henderson
Cisco Systems

LDAP issues with 5508 WLC

I have deployed two wlans with two LDAP servers and different OU configurantion in each LDAP.
WLC5508 software 7.2.110
wlan id 1 is set to LDAP server1
wlan id 4 is set to LDAP server2
tests
user server1 connect to wlan1
user server1 connect to wlan4    - this should not happen
user server2 connect to wlan4
user server2 connect to wlan1     - this should not happen
This scenario already work fine on WLC 4400 with software 7.0.116
Anyone already has a similar problem?
thanks,
Murilo Cavallini

Both DataBase is created on the same AD, but this Server has 2 network interface.
wlan1 is set to LDAP Server2: IP address 10.19.198.254
show ldap 2
Server Index..................................... 2
Address.......................................... 10.19.198.254
Port............................................. 389
Enabled.......................................... Yes
User DN.......................................... OU=Convidados,DC=wlan,DC=tvg,DC=com,DC=BR
User Attribute................................... sAMAccountName
User Type........................................ Person
Retransmit Timeout............................... 2 seconds
Bind Method ..................................... Anonymous
*LDAP DB Task 1: Oct 25 09:13:08.716: Attempting user bind with username CN=didatagm,OU=GloboMobile,DC=wlan,DC=tvglobo,DC=com,DC=br
Server Index..................................... 2
Address.......................................... 10.19.198.254
Port............................................. 389
Enabled.......................................... Yes
User DN.......................................... OU=Convidados,DC=wlan,DC=tvg,DC=com,DC=BR
User Attribute................................... sAMAccountName
User Type........................................ Person
Retransmit Timeout............................... 2 seconds
Bind Method ..................................... Anonymous
wlan2 is set to LDAP Server1: IP address 10.19.198.176
show ldap 1
Server Index..................................... 1
Address.......................................... 10.19.198.176
Port............................................. 389
Enabled.......................................... Yes
User DN.......................................... OU=Mobile,DC=wlan,DC=tvg,DC=com,DC=BR
User Attribute................................... sAMAccountName
User Type........................................ Person
Retransmit Timeout............................... 2 seconds
Bind Method ..................................... AnonymousServer Index..................................... 1
Address.......................................... 10.19.198.176
Port............................................. 389
Enabled.......................................... Yes
User DN.......................................... OU=Mobile,DC=wlan,DC=tvg,DC=com,DC=BR
User Attribute................................... sAMAccountName
User Type........................................ Person
Retransmit Timeout............................... 2 seconds
Bind Method ..................................... Anonymous
This is the problem that I can see:
Auth. Request is sent:
*LDAP DB Task 2: Oct 25 09:13:08.710: ldapAuthRequest [2] called lcapi_query base="OU=Convidados,DC=wlan,DC=tvg,DC=com,DC=BR"       type="Person" attr="sAMAccountName" user="didatagm" (rc = 32 - No such object)
Binding with the user with database:
*LDAP DB Task 1: Oct 25 09:13:08.716: Attempting user bind with username CN=didatagm,OU=Mobile,DC=wlan,DC=tvg,DC=com,DC=br
WLC is requesting for LDAP SERVER2 and is binding for LDAP SERVER1. This issue is occuring only sometimes.
thanks a lot.

WLC 5508 / firmware 7.2.110.0 is restarting automatically ( COLD START )

Hi Experts ,
I am having weird issue with 5508 controller which is having firmware 7.2.110.0 . This controller is restarting automatically
Since this issue was occuring since long time with earlier version , I have upgraded to 7.2.110.0 , however still no luck ....
I do not have any logs related to controller crash info.

Hey Scott,
I'm about to upgrade a 5508 controller from 7.0.220.0 to 7.4.110.0 , and was just prepping myself on upgrading the FUS as it will be the first time. Latest for 5508 is 1.7 and I noticed for 2504 its 1.8.
I was just curious where you saw that its mandatory to upgrade the FUS ? I can't seem to locate any actual documentation specifying anything about upgrading the FUS when going from one version to another etc. I know one of my clients has a 5508 on 7.4 with the old FUS (see below).
Bootloader Version............................... 1.0.1Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
Looking forward to your reply
Thanks !

Clients Connect to N AP's on 5508 and get different Transfer rates than on 4404

I have have 2x 4404's (2x) and 2x 5508's all are running 7.0.240.0. When I take an 1142 and associate it to a 4404 I can connect a test client using N at 144Mbps and I can get transfer rates averaging 70Mbps (using iperf tests). When I take the same AP and associate it to a 5508, (same SSID, etc) I connect at 144Mbps but only get average 6Mbps transfer rates. I get the same results with 1252's. I get the same results if I wipe the config on the 5508 and start from scratch. It only happens when connecting at a/n, when I use a b/g AP such as 1132 I connect at 54Mbps on either controller and get transfer rates of 24Mbps. I have enabled disabled LAG (rebooted), moved the 5508 to connect to the same swtich ports, swapped GBICs. The issue happens on both 5508s, TAC has been unable to resolve this and they are confused as well.
Some of the other things I have tried:
•-          You are facing the issue on 5508's WLC only.
•-          Both the WLC and the client reports high connection speed “144Mbps”
•-          iPerf between wireless and wired showed the following:
on 4400: [124] 0.0-16.9 sec   154 MBytes 76.5 Mbits/sec
On 5500: [124] 0.0-94.3 sec 70.2 MBytes 6.25 Mbits/sec
•-          The AP is the same AP, you just bounce it from 1 WLC to another.
•-          The location of the AP is the same in all the tests, but it can be replicated with an 1142 anywhere on site and get the same results.
•-          The test PC is the same in both cases
•-          The configuration is the same on both WLC’s confirmed visaully in GUI and via CLI outputs and compaired.
•-          The switch is the same, but have tired swapping 4404 and 5508 in data center.
•-          Tried to swap the GBICs.
•-          Used different ports on the 5508 (not just diff GBICs)
•-          Disabled the LAG to rule out the load balancing algorithm.
•-       Replaced the patch cables
Used same ip space that the 4404 is using without sucess.
Upgraded my second 5508 to version 7.5 and exact same resutls.
Any ideas?

Hi
In my 5508 WLC i have exactly the same problem as you gsutherland
I tried apply this command config 802.11b 11nSupport a-mpdu tx priority all disable
and i get message
"802.11b network not disabled"
Why i must turn off b standard ?
Thanks for respons

Cisco 5508 HA VS Primary/Secondary- Feedback

Anyone having issues with 5508 HA switching between the pair? Would you say that the Primary/secondary fail over is good enough?

Hi Leo, Scott
So I was doing a bit more reading on this http://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/69639-wlc-failover.html it is an old document but working through it the document suggested that you didn't need to specify the IP address of the Primary or Secondary controller in the Wireless -> All AP -> AP_NAME -> High Availability. I removed this from one of the APs that was at the time serving no clients and tried to move it to the secondary and it worked. I then moved it back to the primary and it worked again.
Any reason why this would happen? The IP addresses I was using were 100% correct. The only difference I see for this controller as opposed to others we manage is the introduction of new interface types i.e. 'redundancy management' , 'redundancy port' ,etc. I do not have redundancy enabled so I'm guessing not, but having trawled through the configuration this is the only difference I can see?

LWAP issues with a 5508 controller after AP upgrade

Hi All, I’m having a few problems after upgrading my AP to a LWAP and hope you can help.
I have an AIR-AP1242AG-E-K9 which had c1240-k9w8-mx.124-21a.JA loaded, I followed the link below and upgraded with Cisco’s upgrade tool to c1240-rcvk9w8-mx with no problems at all, after the upgrade I could then see the LWAP on the 4402 controller and had it working a treat.
Now the problems begin, I brought it into the office where we have 5508 controllers, plug in the LWAP into our management switch and boot it up I get an IP assigned from the DHCP server and the AP goes into discovery mode but never finds the controller.
I have logged the boot process but this does not give much away, our other 1100 series AP’s boot fine, I was hoping that somebody here could help me resolve this issue.
Link to upgrade material.
http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.html#wp169977
Console Boot Log.
Xmodem file system is available.
flashfs[0]: 9 files, 3 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 15998976
flashfs[0]: Bytes used: 6848512
flashfs[0]: Bytes available: 9150464
flashfs[0]: flashfs fsck took 36 seconds.
Base ethernet MAC Address: 00:1d:45:01:03:0a
Initializing ethernet port 0...
Reset ethernet port 0...
Reset done!
ethernet link up, 100 mbps, full-duplex
Ethernet port 0 initialized: link is up
Loading "flash:/c1240-rcvk9w8-mx/c1240-rcvk9w8-mx"...##################################################################################################################################################################################################
File "flash:/c1240-rcvk9w8-mx/c1240-rcvk9w8-mx" uncompressed and installed, entry point: 0x3000
executing...
             Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706
Cisco IOS Software, C1240 Software (C1240-RCVK9W8-M), Version 12.4(10b)JDA, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 30-Oct-08 12:05 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x003C24A0
Initializing flashfs...
flashfs[1]: 9 files, 3 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 15998976
flashfs[1]: Bytes used: 6848512
flashfs[1]: Bytes available: 9150464
flashfs[1]: flashfs fsck took 5 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
cisco AIR-AP1242AG-E-K9   (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
Processor board ID FCZ1131825Y
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from power-on
LWAPP image version 3.0.51.0
1 FastEthernet interface
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:1D:45:01:03:0A
Part Number                         : 73-10256-06
PCA Assembly Number                 : 800-26918-05
PCA Revision Number                 : A0
PCB Serial Number                   : FOC11296730
Top Assembly Part Number             : 800-29233-01
Top Assembly Serial Number           : FCZ1131825Y
Top Revision Number                 : A0
Product/Model Number                 : AIR-AP1242AG-E-K9
The name for the keys will be: ap.cisco.com
% The key modulus size is 1024 bits
% Generating 1024 bit RSA keys, keys will be non-exportable...[OK]
ip ssh version 2
   ^
% Invalid input detected at '^' marker.
transport input ssh
                 ^
% Invalid input detected at '^' marker.
aaa new-model
^
% Invalid input detected at '^' marker.
aaa authentication login default enable local none
^
% Invalid input detected at '^' marker.
o
^
% Invalid input detected at '^' marker.
Press RETURN to get started!
*Mar 1 00:00:08.640: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar 1 00:00:09.675: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
*Mar 1 00:00:12.131: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1240 Software (C1240-RCVK9W8-M), Version 12.4(10b)JDA, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 30-Oct-08 12:05 by prod_rel_team
transport input ssh
                 ^
% Invalid input detected at '^' marker.
logging origin-id string AP:001d.4501.030a
         ^
% Invalid input detected at '^' marker.
logging 255.255.255.255
       ^
% Invalid input detected at '^' marker.
logging trap 3
       ^
% Invalid input detected at '^' marker.
*Mar 1 00:00:28.149: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY
*Mar 1 00:00:28.627: Logging LWAPP message to 255.255.255.255.
%DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 172.30.156.66, mask 255.255.255.224, hostname AP001d.4501.030a
Translating "CISCO-LWAPP-CONTROLLER. somedomain.com "...domain server (172.22.7.22)
%LWAPP-3-CLIENTEVENTLOG: Did not get vendor specific options from DHCP.
%LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.
%CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source (172.22.7.23)
%LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER. somedomain.com
%LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER.somedomain.com
%CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
And that is where she sits and does nothing more, I have noticed the DNS problems but the other 1100 series LWAP’s boot up after show that same issue.

Hi,
If new ap's arent on the same subnet as the controller's management interface, you've got to 'tell' them how initially find the controller.
Dns and dhcp option 43 are the most common methods:
http://www.cisco.com/en/US/products/ps6366/products_tech_note09186a00808f8599.shtml#backinfo

Deployment of WLC-5508 with 2702i-D have performance issue.

Hi Team,
We have centrally deployed WLC-5508 with 50 AP licence along with HA scenario. we have 3 locations.
1- HQ. have 26 AP with POWINJ5.
2- Branch location A- 8 AP with POWINJ5.
3. Branch location B have 8 AP with POWINJ4.
my exception is to achieve that single SSID with dynamic VLAN from group police (NPS). MY HO have 26 AP and those are working in local mode.
and branches are connected through flexconnect mode. and all are working with different-2 NPS.
Now i am facing a problem with this deployment are following.
1- branch A have performance issue.
2- HQ have performance issue.
3- i don't want to go with dedicated NPS for every location.
In order to achieve this deployment i want only single SSID with primary and secondary NPS at my HQ with dynamic VLAN for respective departmental users vlans..
above is my problem and concern. otherwise i am successfully achieving this solution with dedicated NPS with single group policy. but when i am going forward to achieve my expectation that time i am facing authentication issue at my HQ and sometimes am not able to get proper VLAN IPs. at my HQ.
kindly help me in that to understand where I am doing wrong things to achieve my expectation.
Thanks.
Nalin

I am facing 2 different problems.
1st issue- in existing setup we have throughput issue. (while downloading or uploading any data from the internet or Intranet, that time wireless clients are facing slowness of the Speed. and same time when i am trying from LAN i am not facing any issue)
2nd Issue- I want to achieve only single SSID with primary and secondary NPS (AD group is bind with vlan Attributes) with dynamic VLAN for respective departmental users.
for Issue no 2 i have created SSID to achieve the single ssid parameter for every location. in order to achieve i have change all access points mode local to Flexconnect mode after that i have created AP groups location wise and then create flexconnect Groups where i have mapped all the vlan through AAA VLAN-ACL mapping. created interface group and mapped all the vlans in that group.
for more understanding please go through the below mentioned CLI view.
Cisco Controller) >show wlan apgroups
Total Number of AP Groups........................ 4
Site Name........................................ GURGAON-AP-GROUP
Site Description................................. GURGAON-AP-GROUP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Pol icy
3 gurgaon-interface Disabled None
--More-- or (q)uit
4 gurgaon-guest Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
GUR-AP-01 2 AIR-CAP2702I-D-K9 f4:4e:05:78:ae:e4 default location 1 IN 1
GUR-AP-05 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b5:18 default location 1 IN 1
GUR-AP-03 2 AIR-CAP2702I-D-K9 bc:16:65:13:71:00 default location 1 IN 1
GUR-AP-07 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b3:f8 default location 1 IN 1
GUR-AP-06 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b3:e0 default location 1 IN 1
GUR-AP-08 2 AIR-CAP2702I-D-K9 f4:4e:05:45:78:98 default location 1 IN 1
GUR-AP-02 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b3:2c default location 1 IN 1
GUR-AP-04 2 AIR-CAP2702I-D-K9 f4:4e:05:78:ae:64 default location 1 IN 1
GUR-AP-09 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b4:44 default location 1 IN 1
Site Name........................................ MUMBAI-AP-GROUP
Site Description................................. MUMBAI-AP-GROUP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
--More-- or (q)uit
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
1 group for mumbai Disabled None
2 guest wifi Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
FAL-7-AP08 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:24:d8 7th Floor 1 IN 3
--More-- or (q)uit
FAL-7-AP10 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:18 7th Floor 1 IN 1
FAL-7-AP14 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:ad:e8 7th Floor 1 IN 1
FAL-7-AP01 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:b0:4c 7th Floor 1 IN 1
FAL-7-AP07 2 AIR-CAP2702I-D-K9 f0:7f:06:30:92:bc 7th Floor 1 IN 1
FAL-7-AP13 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:80 7th Floor 1 IN 1
FAL-7-AP02 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:94 7th Floor 1 IN 1
FAL-7-AP05 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:e8 7th Floor 1 IN 1
FAL-7-AP12 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:f0 7th Floor 1 IN 3
FAL-7-AP03 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:e4 7th Floor 1 IN 1
FAL-7-AP06 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:84 7th Floor 1 IN 3
FAL-7-AP04 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:b0:14 7th Floor 1 IN 1
FAL-7-AP09 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:c8 7th Floor 1 IN 3
FAL-7-AP11 2 AIR-CAP2702I-D-K9 f0:7f:06:30:93:08 7th Floor 1 IN 1
Site Name........................................ MUMBAI-THIRD-FLOOR-AP
Site Description................................. MUMBAI-THIRD-FLOOR-AP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
--More-- or (q)uit
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
1 group for mumbai Disabled None
2 guest wifi Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
FAL-3-AP07 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:a4 3rd Floor 1 IN 3
FAL-3-AP09 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:94 3rd Floor 1 IN 3
FAL-3-AP11 2 AIR-CAP2702I-D-K9 f4:0f:1b:73:00:74 3rd Floor- Eurek 1 IN 3
FAL-3-AP06 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:ae:d0 3rd Floor 1 IN 3
--More-- or (q)uit
FAL-3-AP10 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b5:88 3rd Floor 1 IN 3
FAL-3-AP08 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:9c 3rd Floor 1 IN 3
FAL-3-AP03 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:af:a0 3rd Floor 1 IN 1
FAL-3-AP12 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b3:fc 3rd Floor- Eurek 1 IN 3
FAL-3-AP02 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:28 3rd Floor 1 IN 3
FAL-3-AP01 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:f4 3rd Floor 1 IN 3
FAL-3-AP04 2 AIR-CAP2702I-D-K9 f0:7f:06:30:92:8c 3rd Floor 1 IN 2
FAL-3-AP05 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:f4 3rd Floor 1 IN 3
Site Name........................................ RAHEJA-AP-GROUP
Site Description................................. RAHEJA-AP-GROUP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
--More-- or (q)uit
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
5 raheja-interface Disabled None
2 raheja-guest Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
FAL-RAHEJA-AP04 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:24:1c Near Meeting Roo 1 IN 3
FAL-RAHEJA-AP02 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:37:3c Confrennce Room 1 IN 3
FAL-RAHEJA-AP03 2 AIR-CAP2702I-D-K9 f0:7f:06:30:93:48 Near Confrence R 1 IN 3
FAL-RAHEJA-AP05 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:ae:c0 Near Meeting Roo 1 IN 3
FAL-RAHEJA-AP06 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b3:a0 Near Server Room 1 IN 3
FAL-RAHEJA-AP01 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b3:20 Reception Area 1 IN 3
FAL-RAHEJA-AP08 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:68 USER BAY ROAD si 1 IN 1
FAL-RAHEJA-AP09 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:d4 Training Room 1 IN 1
--More-- or (q)uit
Site Name........................................ default-group
Site Description................................. <none>
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
1 group for mumbai Disabled None
2 guest wifi Disabled None
3 gurgaon-interface Disabled None
4 gurgaon-guest Disabled None
5 raheja-interface Disabled None
6 test Disabled None
Cisco Controller) >show flexconnect group summary
FlexConnect Group Summary: Count: 4
Group Name # Aps
Gurgaon-AP 9
HQ-3RD-FLR-AP-GROUP 12
HQ-7THFLR-AP-GROUP 14
Raheja-AP-Group 8
(Cisco Controller) >show flexconnect group detail Gurgaon-AP
Number of AP's in Group: 9
bc:16:65:13:71:00 GUR-AP-03 Joined Flexconnect
f4:4e:05:45:78:98 GUR-AP-08 Joined Flexconnect
f4:4e:05:78:ae:64 GUR-AP-04 Joined Flexconnect
f4:4e:05:78:ae:e4 GUR-AP-01 Joined Flexconnect
f4:4e:05:80:b3:2c GUR-AP-02 Joined Flexconnect
f4:4e:05:80:b3:e0 GUR-AP-06 Joined Flexconnect
f4:4e:05:80:b3:f8 GUR-AP-07 Joined Flexconnect
f4:4e:05:80:b4:44 GUR-AP-09 Joined Flexconnect
f4:4e:05:80:b5:18 GUR-AP-05 Joined Flexconnect
Efficient AP Image Upgrade ..... Disabled
Master-AP-Mac Master-AP-Name Model Manual
Group Radius Servers Settings:
Type Server Address Port
Primary Unconfigured Unconfigured
Secondary Unconfigured Unconfigured
--More-- or (q)uit
Group Radius AP Settings:
AP RADIUS server............ Disabled
EAP-FAST Auth............... Disabled
LEAP Auth................... Disabled
EAP-TLS Auth................ Disabled
EAP-TLS CERT Download....... Disabled
PEAP Auth................... Disabled
Server Key Auto Generated... No
Server Key.................. <hidden>
Authority ID................ 436973636f0000000000000000000000
Authority Info.............. Cisco A_ID
PAC Timeout................. 0
Multicast on Overridden interface config: Disabled
DHCP Broadcast Overridden interface config: Disabled
Number of User's in Group: 0
Vlan :........................................... 203
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 205
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 204
--More-- or (q)uit
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 206
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 207
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 208
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 209
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 210
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 211
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 212
Ingress ACL :................................... None
Egress ACL :.................................... None
--More-- or (q)uit
Vlan :........................................... 216
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 217
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 218
Ingress ACL :................................... None
Egress ACL :.................................... None
Group-Specific FlexConnect Wlan-Vlan Mapping:
WLAN ID Vlan ID
WLAN ID SSID Central-Dhcp Dns-Override Nat-Pat
(Cisco Controller) >
(Cisco Controller) >show wlan summary
Number of WLANs.................................. 6
WLAN ID WLAN Profile Name / SSID Status Interface Name PMIPv6 Mobility
1 FRACTAL-EMP-MUMBAI / FRACTAL Enabled group for mumbai none
2 FRACTAL-GUEST / FRACTAL-GUEST Enabled guest wifi none
3 FRACTAL-EMP-GURGAON / FRACTAL-GURGAON Enabled gurgaon-interface none
4 GURGAON-GUEST / FRACTAL-GUEST-GURGAON Enabled gurgaon-guest none
5 RAHEJA-EMP-WIRELESS / FRACTAL-R Enabled raheja-interface none
6 TEST-SSID / TEST-SSID Enabled test none
hope this will give you proper understanding.

WLC 5508 Internal DHCP server issues

Hi,
I am hoping to get your feedback around the dhcp issues I am facing with Two Centrally Switched Wireless LANs. I have tried to explain the setup and the problems below and would appreciate it if anyone can suggest a solution for the problems I am facing:
The setup is as follows:
- I have a WLC 5508 which has been configured with 4 SSIDs, out of which 2 are using Central Authentication and Switching.
- I have an LWAP connected to the WLC in HREAP mode.
- WLC is configured as the DHCP server for clients connecting to the SSID 'Guest'. For the rest, I am using external dhcp server.
- Only one scope for Guest Interface is setup on the WLC.
Problems:
1. As far as I know, for WLC to act as internal dhcp server, it is mandatory to have the proxy enabled, but the Clients connecting to SSID 'Internet' are
unable to get an ip address from the external dhcp server, if dhcp proxy is enabled on the WLC. If i disable the proxy, it all works fine.
2. DHCP does not release the ip addresses assigned to clients even after they are logged out.
3. If a machine which was earlier connected to 'Guest' SSID connects to the 'Internet' SSID, it requests the same ip it was assigned by the WLC which it was assigned under 'Guest', but gets tagged with the Vlan configured on the management interface.
************Output from the Controller********************
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.116.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS + LDPE
(Cisco Controller) >show interface summary
Interface Name                   Port Vlan Id IP Address         Type        Ap Mgr        Gu
est
guest                                        1    301      10.255.255.30    Dynamic   No              No
management                          1    100      172.17.1.30        Static          Yes            No
service-port                              N/A N/A      192.168.0.1       Static         No               No
virtual                                        N/A   N/A      10.0.0.1              Static         No               No
(Cisco Controller) >show wlan summary
Number of WLANs.................................. 4
WLAN ID WLAN Profile Name / SSID               Status    Interface Name
1        LAN                                    Enabled   management
2        Internet                               Enabled   management
3        Managment Assets          Enabled   management
4        Guest                                  Enabled   guest
(Cisco Controller) >show dhcp detailed guest
Scope: guest
Enabled.......................................... Yes
Lease Time....................................... 86400 (1 day )
Pool Start....................................... 10.255.255.31
Pool End......................................... 10.255.255.254
Network.......................................... 10.255.255.0
Netmask.......................................... 255.255.255.0
Default Routers.................................. 10.255.255.1 0.0.0.0 0.0.0.0
DNS Domain.......................................
DNS.............................................. 8.8.8.8 8.8.4.4 0.0.0.0
Netbios Name Servers............................. 0.0.0.0 0.0.0.0 0.0.0.0
(Cisco Controller) >show interface detailed management
Interface Name................................... management
MAC Address...................................... e8:b7:48:9b:84:20
IP Address....................................... 172.17.1.30
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 172.17.1.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
VLAN............................................. 100
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
Primary DHCP Server.............................. 172.30.50.1
Secondary DHCP Server............................ Unconfigured
DHCP Option 82................................... Disabled
ACL.............................................. Unconfigured
AP Manager....................................... Yes
Guest Interface.................................. No
L2 Multicast..................................... Enabled
(Cisco Controller) >show interface detailed guest
Interface Name................................... guest
MAC Address...................................... e8:b7:48:9b:84:24
IP Address....................................... 10.255.255.30
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 10.255.255.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
VLAN............................................. 301
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
Primary DHCP Server.............................. Unconfigured
Secondary DHCP Server............................ Unconfigured
DHCP Option 82................................... Disabled
ACL.............................................. Unconfigured
AP Manager....................................... No
Guest Interface.................................. No
L2 Multicast..................................... Enabled
(Cisco Controller) >show dhcp leases
       MAC                IP         Lease Time Remaining
00:21:6a:9c:03:04    10.255.255.46    23 hours 52 minutes 42 seconds        <<<<<<< lease remains even when the client is disconnected.
*********Example of Client connected to the right Vlan with an ip address from the incorrect interface. *************
(Cisco Controller) >show client detail 00:21:6a:9c:03:04
Client MAC Address............................... 00:21:6a:9c:03:04
Client Username ................................. N/A
AP MAC Address................................... a0:cf:5b:00:49:c0
AP Name.......................................... mel
Client State..................................... Associated
Client NAC OOB State............................. Access
Wireless LAN Id.................................. 2                 <<<<<<<<   'Internet' SSID
BSSID............................................ a0:cf:5b:00:49:ce
Connected For ................................... 319 secs
Channel.......................................... 36
IP Address....................................... 10.255.255.46      <<<<<<< IP address assigned from the 'Guest' Interface or dhcp scope on the WLC
Association Id................................... 1
Authentication Algorithm......................... Open System
Reason Code...................................... 1
Status Code...................................... 0
Session Timeout.................................. 1800
Client CCX version............................... 4
Client E2E version............................... 1
QoS Level........................................ Silver
802.1P Priority Tag.............................. disabled
WMM Support...................................... Enabled
Power Save....................................... OFF
Mobility State................................... Local
Mobility Move Count.............................. 0
Security Policy Completed........................ Yes
Policy Manager State............................. RUN
Policy Manager Rule Created...................... Yes
ACL Name......................................... none
ACL Applied Status............................... Unavailable
Policy Type...................................... N/A
Encryption Cipher................................ None
Management Frame Protection...................... No
EAP Type......................................... Unknown
H-REAP Data Switching............................ Central       <<<<<<<<<
H-REAP Authentication............................ Central       <<<<<<<<<<
Interface........................................ management
VLAN............................................. 100           <<<<<<<<<<< right Vlan
Quarantine VLAN.................................. 0
Access VLAN...................................... 100

Hi All,
I have a similar issue where Wireless clients are not receiving automatic addressing from an internal DHCP server. I have multiple interfaces configured on the WLC which are connected to separate VLANS. The manually specified DHCP primary server entry is the same on all interfaces. Some clients are able to authenticate and receive automatic IP configuration but some clients are failing the address assignment process. I have checked connectivity between the WLC and DHCP server, this is confirmed as working. When I carry out a "debug dhcp packet enable", I get the following outputs which seems as if the DHCP discover request from the client is skipped. Your thoughts and inputs on this are appreciated.
DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option len (including the magic cookie) 76
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: message type = DHCP DISCOVER
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 116 (len 1) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 61 (len 7) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: requested ip = 169.254.223.5
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 12 (len 13) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: vendor class id = MSFT 5.0 (len 8)
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 55 (len 11) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 43 (len 2) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP options end, len 76, actual 68
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP Forwarding DHCP packet (332 octets) packet DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option len (including the magic cookie) 76
Thanks,
Raj Sandhu

Mac OSx/5508/3702i dropping issue

Hi all,
I have installed dozens of WLCs but with this one customer rollout I have hit an impasse. The customer has a 98% MacOS device environment running a 5508 HA pair and 3702i APs. The Mac OSx users randomly lose access even when their device sits in one place within 10 feet of a below ceiling tile hung AP. Disconnects can't be recreated as no particular behavior seems to trigger the drop. Also for some clients there is severe latency(>1000ms) just pinging the WLAN gateway. Pings from Gateway SVI to AP are fine(<5ms) Debugs imply AP is too busy to handle an authentication request even thought the AP only has 10 users and an insignificant amount of traffic flowing through it. This issue is not dedicated to just one AP either as folks all over the 30 AP environment suffer similarly. Air Magnet shows no coverage holes. Windows devices appear ok.
I am more interested if this is has happened to anyone else and if anyone has had something that has fixed this issue for them instead of troubleshooting.
TAC case has been open over 4 months with escalation and Backbone TAC involvement with no luck.
Details:
- Mac OSx versions are random and those running Yosemite do have the latest patch.
- WLC versions 7.6.120, 7.6.130, 8.0.102MR, and 8.0.110 have not corrected the problem. (although fewer errors are seen in the debugs)
- Although APs are actually local to the controller, the customer has them in Flexconnect for HA and Bandwidth reasons.
- problem happens with Band Steering and also with Dedicated 5Ghz SSID (2.4 unusable due to density of APs using 2.4 in surrounding buildings)
- Clear Air 5ghz report score above 97%
- tried Legacy Beam forming, no joy.
- EDRRM is on
- Fast Transition is on
- Fast SSID switching is on
- Problem occurs with 20 and 40 Mhz channel bonding.
- 802.11k sticky cache has been tried to no avail.
- FUS is at 1.8 (I hear FUS 1.9.0.0 not only fixes the subsystem bugs but may iron out problems with the Operation side too)
- SSID running dynamic vlan assignment from NPS Server
- 6 SSIDs total
- No DFS channels being used
- SSID timeout has been turned off
- Data rates below 9Mbit are disabled
- APs are roughly 25 feet apart.

Thanks Leo,
Problem happens to multiple versions of OSx, those running Yosemite do have the latest patch. Unfortunately I don't think disabling N is going to be feasible. Due to the High density rate there is no b/g to fallback on (2.4 Ghz is completely saturated). So that would leave users with basically just 802.11a? I do have a customer with similar set up running 5508 (v7.6.130) with 3702 in flexconnect. The difference is the1.9.0.0 FUS has been applied and they run Pre-shared key authentication. Where as the problem customer runs older FUS and Dynamic Radius based vlan assignment.

WLC 5508 8.0.100 AP dropout anf fallback issue

After WLC upgrade to 8.0.100 [ not in HA mode], the AP seem to be dropping out and reconnect using the fallback to IP- inspite of the statically configured IP on the AP
Running Outdoor mesh AIR-CAP1552E-N-K9 on WLC 5508
(Cisco Controller) >show boot
Primary Boot Image............................... 8.0.100.0 (default) (active)
Backup Boot Image................................ 7.6.101.2
=========
Last AP disconnect details
- Reason for last AP connection failure.................... The AP has been reset by the controller
- Last AP disconnect reason................................ Unknown failure reason
Last join error summary
- Type of error that occurred last......................... Lwapp join request rejected
- Reason for error that occurred last...................... No Mwar payload found in join request
- Time at which the last join error occurred............... Dec 03 00:05:26.114
AP disconnect details
- Reason for last AP connection failure.................... The AP has been reset by the controller

We downgraded the WLC to 7.4.121.0 and finally got rid of the DHCP problem
But encountered a new issue
The WGB once connected to the mesh AP does not reconnect to the network , auth failure- AIR-SAP1602E-Z-K9 running - ap1g2-k9w7-mx.152-2.JB2
Local EAP auth configured for WGB client on the WLC
Looks more like the WGB stuck in a state , unable to negotiate its credentials
Controller log
*dot1xMsgTask: Mar 24 10:33:52.737: #DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1404 Unable to send EAPOL-key msg - invalid WPA state (0) - client f4:0f:1b:23:03:37
Attached is the debug and client status from WLC
Any idea what is going on
Thanks

Wireless voice quality issues with wlc 5508 7.0.98

Hi,
I am having random occurances of voice drops (one-way audio) during phone calls. WLC 5508 (7.0.98) , LAP1242AG (only G antenna present), and 7925G phones. coverage is excellent throughout the floor and its a confined office space. Its not happening always. I am seeing these logs , not sure if it is related. :
*apfReceiveTask: Feb 10 11:31:53.831: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
*apfReceiveTask: Feb 10 11:31:33.356: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
I have set DCA list to1,6 and 11. I tried disabling RRM and statically fixing the channels and power also. Still the issue is seen,
7925G firmware is 1.4.1
i tried to do linktest from the WLC to the phone, but link test is failed. linktest to a laptop works though. I have only mac filtering for the voice ssid.
any suggestions pls ?
regards
Joe

Hi Serge,
Thanks for the suggestions. I have taken care of all the settings. Problem is , the user is seated in his office cabin and using the 7925 and there is around 50db signal strength in his room from an AP which is just outside the cabin. And this doesnt occur often, when we go to check and make calls, everything is fine whereas the user says it happens sometimes in the morning, evening etc... randomly... where the fone goes blank while in a call.... since the problem never happens when we go to troubleshoot the issue, we really dont know what is going on. This is happening when calling PSTN.
AP's are not restarting and there is no logs indicating that. Wireless infrastructure looks very much OK cos there are other users who are not experiencing this problem and there is ample coverage all over the floor. I am baffled why only one user has this problem even when he is seated in his office cabin.
Tried changing phones also, but still remains.
Question : i tried to do a linktest from WLC to his phone, but it failed, while linktest to laptops are working fine. Does wlc linktest not working for wireless phones ?
regards
Joe

WLC 5508 Switchover Issue

Hi There,
Our issue is about a WLC 5508 conected to a HP Switch L3 model HP7500 using link-aggregation. Sometimes the controller change to the secondary box and log the error message: Switchover Reason = Default gateway is not reachable, Switchover Time
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.120.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
Build Type....................................... DATA + WPS
management LAG untagged x.y.z.a Static Yes No
redundancy-management LAG untagged x,y.z.b Static No No
redundancy-port - untagged 169.254.0.12 Static No No
(Cisco Controller) >show redundancy summary
Redundancy Mode = SSO ENABLED
Local State = ACTIVE
Peer State = STANDBY HOT
Unit = Primary
Unit ID = 6C:41:6A:5F:75:00
Redundancy State = SSO (Both AP and Client SSO)
Mobility MAC = 6C:41:6A:5F:75:00
Average Redundancy Peer Reachability Latency = 488 usecs
Average Management Gateway Reachability Latency = 748 usecs
Redundancy Management IP Address................. x.y.z.a
Peer Redundancy Management IP Address............ x.y.z.b
Redundancy Port IP Address....................... 169.254.0.12
Peer Redundancy Port IP Address.................. 169.254.0.13
Peer Service Port IP Address..................... 0.0.0.0
Switchover History[1]:
Previous Active = 10.140.0.13, Current Active = x.y.z.a
Switchover Reason = Default gateway is not reachable, Switchover Time = Tue Aug 19 05:32:44 2014
Any idea what´s the problem could be? We check alllan environment spanning-tree, vlan, routing, no physical issues.
My best regards
Adriano Porcaro

Show sysinfo results :
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.116.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

WLC 5508 authorization issue

Hello,
I have an issue with two wlc 5508 in the same mobility group. We use TACACS to authenticate admins, with maximum privileges.
When I want to configure cleanair, or some security functions (such as ACL, or password policies), I have an error message saying that my privileges are not enough.
When I use local account, it works well.
At the begining, I thought it was a TACACS issue, but I have the same problem with WCS and SNMP. Cleanair doesn't appears in config menu, and I have an error message for security function.
Do you have any idea ?
Thanks for your help.
FW : 7.0.116.0

Show sysinfo results :
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.116.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

7925 Phones voice quality issues with wlc 5508 version 7.6

Hi all,
I have a mix environment with 1 WLC 5508 and more or less 6 sites with several Access Points ( all AIR-LAP1242AG and all in FlexConnect mode Hreap ) and several wireless phones (all CP7925G) . My Ap's have antennas 2.4GHz in all sites except 1 site ( the one i'm talking for now) with 2.4GHz and 5GHz , because of the problems we suggest to have all phone in A BAND (5Ghz) . In this site we force the phones just to A (802.11a only) , power safe NONE , Continuous scan mode , i fallow all in http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf , one thing i didn’t do it was apply QoS because I can’t apply several ios commands in that 2960 with lan lite ios.
So I have 3 SSID for data and 2 for VOICE ( one is common to all environment and supports 2.4 and 5Ghz , and other just to test one site , with only 5Ghz with “[WPA2][Auth(802.1X + CCKM)][Auth(FT 802.1X)]”, because I read that problem can be phone rooming , and in FlexConnect only have fast-roaming in a CCKM or a PKM key-management solution , but even like this the problem still exist) .
I have another sites with phones in 2.4GHz running well and others with problems.
i read here in forums lots and lots of people with similar problems , i tried several solutions ( WLC upgrades versions and phones firmware's , …. ) tried all my best of solving the problems mas now I’m running without any ideas , i did also some site surveys and detect some interferers that why I change phones to 5Ghz , and I run also WLC Config analyser to help me , but all without good success. Some changes solve temporarily problems , but after some time , people reclaim about problems.
I can open a TAC case but first I want be sure if did all already.
Can someone try to help me?
ip phone 7925G firmware : CP7925G-1.4.5SR1.3
CUCM 8.6.2
WLC    5508 : 7.6.120.0
AP : AIR-LAP1242AG-E-K9    7.6.120.0       (flexconnect)
Best Regards

Hi Serge,
Thanks for the suggestions. I have taken care of all the settings. Problem is , the user is seated in his office cabin and using the 7925 and there is around 50db signal strength in his room from an AP which is just outside the cabin. And this doesnt occur often, when we go to check and make calls, everything is fine whereas the user says it happens sometimes in the morning, evening etc... randomly... where the fone goes blank while in a call.... since the problem never happens when we go to troubleshoot the issue, we really dont know what is going on. This is happening when calling PSTN.
AP's are not restarting and there is no logs indicating that. Wireless infrastructure looks very much OK cos there are other users who are not experiencing this problem and there is ample coverage all over the floor. I am baffled why only one user has this problem even when he is seated in his office cabin.
Tried changing phones also, but still remains.
Question : i tried to do a linktest from WLC to his phone, but it failed, while linktest to laptops are working fine. Does wlc linktest not working for wireless phones ?
regards
Joe

HA Issue in 5508

Similar Messages

Maybe you are looking for