Hacked and accounts absorbed by a different acc
So its around 1:32 am in the morning and something extremely weird happened that i cant even use my phone anymore.
So it started by someone trying to add me on facetime it was a weird acc *****@outlook.jp which I denied and I didn't give much importance to it...
Today I tried to update my apps since I swap between 2 phones an android and my iPhone.
Every time I tried to update my apps iTunes or iCloud kept saying that my psw was wrong. Which it wasn't, so I though maybe I did forgot. So I went back and reset but it still didn't work.
After that I factory reseted which didn't do anything at all. Kept saying that the psw was bad. So I decided to restore it with my computer. Which btw work fine I put my email(icloud acc) I went through just fine and then I got prompt up to this window which lists my e-mail acc which I have like 3 of them.
But the weird thing is the email ****@outlook.jp showed up in there which CLEARLY was not my acc so I unchecked it. After few screen over the phone was set up
But it wasn't mine anymore it started showing that ****@outlook.jp and i mean how did it got there?
I've never chose it in the first place. Its not my account and it all started by this person trying to add me.. Now my phone has the Find my Phone feature which while setting it up I didn't even check it.
I have no idea whats going on but I had to delete all my personal data from icloud, e-mail , and others. I don't know if any of you went through this situation but its clearly not pleasant.
If any of you know a way that I could fix this problem which I don't know if its possible.
And one more thing before I forgot All my accounts are linked to that weird *****outlook.jp. This is a new account I just created..
I'll be more than happy if I really could fix this problem.
Thank you in advance.
Hello hzh2,
Thanks for using Apple Support Communities.
Please follow the link below to select your country's support link that will get you in contact with Apple's Account Security:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Take care,
Alex H.
Similar Messages
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ICloud hacked and account deleted
Hi everyone,
So last night while I was out and my iPhone kept asking me to enter my iCloud password and I kept ignoring it because I was busy.
This morning I realised that my iPhone, iPad and MAC book were all asking me to enter my ID and password and then were telling me my password was incorrect.
I went online to the iFind thing and it told me that the birth date I was putting in did not match my iCloud ID.
I went to try and sign up for a new iCloud account with the ID that has been hacked and it told me the email IS available. Which would mean that my account has been deleted or someone has changed the primary email address?
Am I correct in thinking this? I am just worried about my credit card details, I can't remember if they were current but they had been stored on there from what I recall.
I was also sent an email last night twice to my primary email address telling me that there had been changes to my account it said:
The following changes to your Apple ID were made on DATE and TIME.
Apple ID
Email address(es)
Then it says if you need additional help go to this link. What I think is ridiculous is that I can't contact Apple on a Sunday and there is no link to anything saying "If you did not make these changes click here".
Also my other question is if I make a new iCloud ID and set all my devices up with it will I lose everything?
Thanks,
Melkeh.Someone has hacked your Apple ID/iCloud account, and they are trying to prevent you from regaining access. You need to contact Apple immediately, according to the link randers4 gave you. If you delay, it's possible they could make it impossible for you to ever regain access to your Apple ID.
There are two problems with this. First, since your phone is running iOS 7 and has Find My iPhone turned on, you will not be able to reset your phone without knowing the Apple ID password. The hacker could remotely lock your phone, remotely erase it or even look up your physical location, and without that password, you cannot stop him. Further, if he manages to lock you out of your Apple ID permanently, you will also be locked out of your iPhone permanently. There will be no way to erase the phone and get it working again.
Second, all the purchases you have made using your Apple ID are tied to that Apple ID. If you lose access to that Apple ID, you lose all those purchases as well.
If the hacker manages to enable two-factor authentication on your Apple ID, that will effectively lock you out of your Apple ID permanently. Once enabled, Apple will not, and cannot, do anything to help you regain access. There is a three day "waiting period" for enabling two-factor authentication, giving you a short period of time in which to contact Apple and regain access to your Apple ID. You MUST act within that period of time. There is normally an e-mail sent when a request is made to enable two-factor authentication, but if the hacker has changed all the e-mail addresses on your Apple ID, you would no longer receive that e-mail.
In short - get on the phone to Apple, and do it fast before you lose your chance, and thus lose your Apple ID, your phone and all your purchased apps/music/movies/etc! -
My account was hacking and account name was change...
My account was hacking tonight and account name was change. I lost all my contacts and conversations and all money. How can I change the name on the account now on my name and how can I have all my contacts back?
Change your Skype password
https://login.skype.com/account/password-reset-request
Please see-
https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others. -
SharePoint 2010 Web Analytics showing user Display Name and Account Name from the same user
Hi!
Since July, 16th 2012 the Web Analytics Daily Unique Visitors reports started to show almost the double of visitors we used to have on our Web Application. Here are some of the data (I intentionally deleted the weekend data):
10/7/2012 2.497
11/7/2012 2.723
12/7/2012 2.722
13/7/2012 2.699
16/7/2012 5.055
17/7/2012 4.963
18/7/2012 4.954
19/7/2012 4.998
20/7/2012 4.965
23/7/2012 5.117
24/7/2012 5.012
25/7/2012 5.071
As you may notice the data jumped from around 2.700 unique visitors to around 5.000 unique visitors. As the number of permissioned users remains constant it is pretty odd. I also checked the Number of Page Views report and see no change on its behavior.
The number of page views remained constant.
So I went to look the Top Visitors report and understand why the visitors number almost doubled. The analytics started to count the users Display Name and Account name as two different visitors with a different number of page views. Let me show you an example
from yesterday (July, 25th) Top Visitors report:
# Visitor Page Views %
1 Cinthia XXXXXXXXXX 359 0,55%
5 Giselle XXXXXXXXXX 143 0,22%
7 Aline XXXXXXXXXX 138 0,21%
15 nt\cmazevedo 111 0,17%
60 nt\gbsantana 69 0,11%
73 nt\aglsiqueira 65 0,10%
"Cinthia" and the account "nt\cmazevedo" are the same person. The same is applied to "Giselle" / "nt\gbsantana" and "Aline" / "nt\aglsiqueira".
As I stated this is an example from July, 25th. If I checked the same report from a period before July, 16th I can only see the users Display Name as "Visitors". No account name is displayed or counted as a different visitor.
About the environment:
We have two SharePoint 2010 farms: a "corporate" and a "enterprise". The corporate farm contains four web servers and a central administration servers with publishing services. The enterprise farm contains two servers running User Profile Services, Search
Services and some others. Our main version is the SP1 with June/2011 Cumulative Update with a few more hotfixes applied.
This behavior on analytics is affecting all web applications (we have more than 20) installed on this farm and my company Support team said that no change were made on SharePoint on the weekend the problem started.
Does anyone have any tip about what is going on?
Thanks in advance!Hi, Manas!
First of all thanks for your interest on this issue but I don't think it is related to the User Profile or the Active Directory.
I checked both records and there was no change on the Display Names. All the users have "full names" as display names (first + middle + last name) and not logins as SharePoint is displaying on this report.
But I did a test yesterday and checked the results today confirming that just the access been made using a specific server are causing this. Explaining it better:
I have four web servers on my farm named from P01 to P04. Then I created this test script:
Step 1: Change local HOSTS file to point the web application on the server P01.
Step 2: Access site "A"
Step 3: Access site "B"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P02.
Step 2: Access site "C"
Step 3: Access site "D"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P03.
Step 2: Access site "E"
Step 3: Access site "F"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P04.
Step 2: Access site "G"
Step 3: Access site "H"
Step 4: Close the browser.
I asked three users to execute that script. The results: All access to the sites "C" and "D" were registered on Web Analytics with the user account name such as "nt\cmazevedo". All the other sites registered the user Display Name correctly such as "Cinthia
XXXXXXXXXX".
With this test we could isolate the problem just on the server P02. It doesn't occur on the others. Now my support team is trying to find any configuration difference between this server and the other three that could point for the root cause.
I am also looking for some information regarding the service responsible for this task ("transform the account name into a display name") to understand why it doesn't work on one server and works on the others.
Thanks! -
how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad
To check if you have a virus, you can download ClamXav
also, go to Applications>Utilities>Activity Monitor and see if there's anything that you don't recognize, and check your sent email to see if you've been sending emails without your knowledge. -
I seem to be having security problems with my iPhone4, it seems like someone has hacked into my hotmail, facebook and university accounts (which all have different passwords) and proceed to change my passwords on me. This has happened twice and I have not left my phone unattended at any time that I can recall nor have I accessed these accounts from another source (i.e. computer/laptop) since changing my passwords after the first hacking occurred. Please help.
Anyone else at your university complaining about the same thing? It is more likely someone is stealing passwords by sniffing traffic over the university wifi or with a man-in-the-middle attack or by other means external to your phone. Try a Google search on "steal password" (without quotes) or "steal SSL password" and you'll learn more than you wanted to know about how passwords get stolen.
Some related info:
http://en.wikipedia.org/wiki/Session_hijacking
http://en.wikipedia.org/wiki/Man-in-the-middle_attack -
Hi! My name is Derek Turner and I have been hacked through a friend's email message to me which I opened unsuspecting any danger. Initially, he sent me an 'attention' or warning email with a link which I tried to open but it could not be opened, so I left it not knowing what it was all about at the time. Later, I received another email from him (probably the hacker) and opened a 'not very pleasant' web site. It did not twig with me at the time as I am a bit new to this type of thing but when I mentioned it to my wife she immediately said that I had been 'hacked'. By this time it was too late, and it infected all my email addresses! I would be grateful if you may know if there is software that I can use to clean up my email account and if there is anything for iPad minis that can prevent this happening in future? (Malware, Firewall?). I am also getting emails back that relate to the hacker and I cannot 'delete' them from my iPad, only on my PC! Any suggestions?
Thank you for your time regarding this matter,
Derek Turner,( a very new iPad mini user!)Hi,
I don't think that can be solved by any advice the regular posters could post here.
I would go back to Apple and explain the situation (again).
I would also consider closing the account (Apple rarely seem to do this as accounts are never deleted but just closed).
I understand this may cause issues for things purchased in iTunes and the App Store which my include Restoring the OS at some point.
8:20 pm Tuesday; September 16, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Hi
My outlook account was recently hacked and they have changed my passwords, secret questions and my information meaning i am unable to access this account. I have the hacked account set up on icloud for all of three apple devices. I have been reading online that to change or delete an account i need to login, or turn find my iphone off which i cannot do without the password!
I would be really grateful if anyone knew a way i could sort this out to fully delete the old icould account.
Thanks very much!Contact the Apple account security team for your country and request assistance: Apple ID: Contacting Apple for help with Apple ID account security. If you can prove your identity to them, they can reset the password and help you regain control of the account.
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I want to use 1 itunes account but sync 3 different iphones, 2 for the kids and 1 for me. So I would like to have different programs, songs, apps etc for each phone. What is the easiest way to do that
Agreed heather. Also, if you have three users on the same account how do you keep phone calls and messages from going to all three phones?
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I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan. -
I am moving back home to live ,currently I have ipad2 ,4s iPhone ,wife 4s and daughter iPhone 5 ,pad 4th gen and iPod touch ..all different iTunes account s but only one invoice which is mine ...can we share and if so how ?
How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
Cheers, Tom -
my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account
You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device. -
Me and my wife have two different iTunes accounts with different music, how can we syncronice both our accounts to our Ipad?
I'd like to know the same thing...
-
My old email was hacked and since then my passwords have been changed. I have a new apply ID which if fine, but my phone is asking me for my old apple ID password before I can delete it from my ICloud. The problem is I cant reset the password and my birthday verification isnt working. I am unable to do anything in icloud because it is forever telling me my password is wrong. my new apple ID seems to be working on every other part of my phone. Any ideas what to do?
Well you can try this, but I'm not sure it's going to work if this is an entirely new ID.
Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?
Does anyone have any suggestions?
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