Hacked and still shows the hackers balance on my a...

I was hacked and suspended, now I am online but restricted. The theif has left a balance on my account. I do not have a payment method saved on my account and I don't know what I am supposed to do but I don't have any money. I am low income and skype is one way I get to talk to my kids for free. What is the next step. I changed my password and I changed the address information (after taking screen shots of the hackers info.) the person made a large amount of calls but they were not awnsered. Probable robo calling. so what is next.?

Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

Similar Messages

HT201359 I used an iTunes card and it shows the full balance available, but is still charging my credit card. Why is this?

I used an iTunes card and it shows the full balance available, but is still charging my credit card. Why is this?

I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

HT201359 i have al ready apple account . when i used free apps i saw the review payment setting and still show the credit card information but i dont have credit card how i change that information

i have already apple account when i used app then show your apple id and password i put my account id and password then show your account review payment information . i dont have any credit card how i change it

Every country in the world has the None option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941

HT1338 i have downloaded the new updates and restart the computor. The software updates still show the same software to be updated. I could not update itune 11.0.1 version

HI,
I have issue in updating software for my Macbook Pro and it kept showing the same software to be updated. I have restart the computer after install the software and still showing the same issue. In addition, i could not update the new itune version and every website i goes to it will show a msg indicating that the website is might not be the real website and would ask me to choose; show certificate, cancel or continue. This applies to the apple website as well.
Pls help and advice.

What version of OS X are you running?
What updates are you downloading and from where?

HT4528 About 30 minutes ago, my iphone 4 screen just went white. It still shows the time, signal and battery at the top, but everything else is white. I can't receive calls/text messages. My phone will not lock or turnoff, but it will charge. HELP!!

I don't know what to do. My iPhone 4 just all of a sudden had a blank white screen. It still shows the bar at the top with the signal, time, and battery life. But the rest of the screen is white. If I touch the screen it acts like it's selecting something and gives me the choice to "Copy". It will still charge when I plug it up, but i cannot turn it off or lock the screen. I tried leaving it alone for awhile to see if it will lock on its own, like it normally would, and all it does is dim the screen. I guess im going to try to just let it die, and then see what happens, but if anyone else has any suggestions (other than taking it in to be looked at or getting a new phone) I would greatly appreciate it!

Any number of things could have caused the phone to do this. If after the reset you are experiencing additional problems, the next step in the troubleshooting process is a restore from a backup. Make sure you have one before you start the restore process. If that does not improve things, then you may have to restore as a new device. Remember, restoring as a new device will delete all data off the phone. Make sure all of your pictures are imported to the computer and all other data is synced to supported applications on the computer before restoring as new. See this support document about backups http://support.apple.com/kb/HT4946, and this about restoring the phone. http://support.apple.com/kb/HT1414

I can not delete my history and adding new bookmarks. Upgrading to later Firefox versions and/or re-installing didn't help. The address bar still shows the web addresses of old and whenever I make new bookmarks, it's always gone as if it was never made.

I can not delete my history and adding new bookmarks.
Upgrading to later Firefox versions and/or re-installing didn't rectify it either.
The address bar still shows the web addresses of old and whenever I make new bookmarks, it's always gone as if it was never made.
Also, I have noticed that every once in awhile you can not close tabs you've opened, either by pushing on the X button and/or clicking on the mouse to close it. Although closing the window and opening it again (without closing the Firefox application) seemed to rectify the problem in the short term, it's becoming quite annoying.
== This happened ==
Every time Firefox opened
== the Firefox is being used

I think I have a solution.
First, download the add-on SQManager. This should be included with FireFox, it is really good.
Look for the file '''moz_hosts''' in the folder '''places.sqlite'''.
Don't delete the file, just delete the information in the file. My file has over 3600 websites, which go back years!! I did not know they were there, but I was frustrated about not being able to get rid of them. They popped up every time I used the address bar. Clearing my history would not get rid of them.
This is where they are stored!! I found that by deleting the pesky web site from '''moz_hosts''', it does not appear in my address bar anymore!!!
I think that if I just delete all the websites in moz_hosts....
Wa-la...History Gone!!!
As long as you don't delete the file, just empty it, FireFox won't know the difference. It will just keep adding websites to it until you empty it again.
Why running "clear recent history" doesn't do this, I don't know. You are doing manually what "clear recent history" is not doing.
Please tell me if you see any flaw in this.
''I think it's the solution we've all been looking for!''

My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.

My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it. My password doesn't work with the old email address. When I look for my old email address in the Apple ID support area it says that the ID doesn't exist. Help!!!

You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.

I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

Hi there Fgonzalez2015,
You may find the camera troubleshooting steps in the article below helpful.
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
-Griff W.

With a PDF Dynamic form using show/hide actions, how to ensure that when the completed form is saved, closed and re-opened, the form still show the fields as before it was closed?

With a PDF Dynamic form using show/hide actions, how to ensure that when the completed form is saved, closed and re-opened, the form still show the fields as before it was closed?
I have developed a form with fields hidden by default, that become visible based on box ticked or radio button selections.
My problem is that, when I close the form and re-open it, it comes back to it's default presentation, regardless of the information already recorded in the form (including in the now hidden fields.
How to correct that
Thanks in advance for any hint you can provide.

I've had the same problem. This solved it...
Go to the "Form properties..." in the File-menu. Select "Run-time" to the left and in the box "Scripting" Preserve scripting changes to form when saved: choose Automatically (Script-based state changes are saved locally in an insecure fashion. This option cannot be used for certified forms).
Hope it works for you to...

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer.

My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?

Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US

Every time I swap between my SIM cards with the iPhone all the messages that we're sent whenever the SIM card was not in my phone never show! is there anyway I can stop this and still get the massages?

every time I swap between my SIM cards with the iPhone all the messages that we're sent whenever the SIM card was not in my phone never show! is there anyway I can stop this and still get the massages?

Hello SeamusFitz,
Thank you for using Apple Support Communities!
In order to get your messages to show up on your other phone, you would need to have a backup of the phone with the messages, and then restore the new phone from that backup.
According to article iTunes: About iOS backups found here http://support.apple.com/kb/HT4946 iTunes will backup your Messages.
iTunes will back up the following information
Messages (iMessage and carrier SMS or MMS pictures and videos).
This will help you backup and restore your device:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
All the very best,
Sterling

I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple time and still shows download.

I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple times and still shows download in App store purchasesSoftware is showing OS X 10.8.3 .

Is this what you see?
That Download button is telling you it is available for downloading. Since you have paid for it and you are entitled to multiple downloads, that button is correct.

I have a problem I'm trying to buy in a particular application, but show me a message as the picture We have allowed the purchase of applications and still show me message " your purchase could not be completed " for assistance contact itunes

I have a problem I'm trying to buy in a particular application, but show me a message as the picture We have allowed the purchase of applications and still show me message " your purchase could not be completed " for assistance contact itunes

Then do as the message says and contact Apple
ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

I have a 5th Gen iPod Touch, I downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

I have a 5th Gen iPod Touch, I downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

Go to Settings>iTunes and App Store and turn off SHOW ALL

Hacked and still shows the hackers balance on my a...

Similar Messages

Maybe you are looking for