Hacked at itunes store , fraudulent cc charges

I'm so disappointed in apple fraud support. Seems to be nonexistent. Frightening.
Someone has hacked my itunes account and is making credit card charges.
On a trip to Europe last month, my Bank America safe pass text alert would not work, even tho I had set up international text with ATT ahead of trip on my iphone.
Someone is now charging my cc for apps.
(I closed the cc with Bank America Visa yesterday. ) Had to pay Bank $15. to FedX a new card. Changed apple pw.
Where are you Apple fraud support????? Is it me? I've just spent 2 hours.this  is a real problem

When companies do a credit card transaction with a customer, they process the transaction thru the credit card company (Visa, MasterCard, whoever). If the credit card company approves the transaction, they are guaranteeing it.
The company will get paid by the CC company, even if it is a fraudulent transaction.
If/when you report the fraudulent transaction to the CC company, they will get in contact with the company to sort it out.
Also, I contracted iTunes store support and was told 'tough luck', take it up with PayPal and my bank
Paypal/your bank approved the transaction. They are the ones responsible.
1. Why can't the fraudulent gift certificates just be canceled?
How is anyone to know they really are "fraudulent"? Did you file a police report or a report with yoru CC company?
2. How did this happen?
Dunno. I never leave my cc info in my iTunes account.
Make a purchase, add the CC details, then immediately remove them.

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