Hacked iTunes account,please help!
There's been some unauthorized app purchases (for a total of $23.92) made by someone from China using my Apple ID,how can i go about getting a refund ASAP?
If i were u, i would do this right now. choose the 1st phone number.
and i would sugest on changing your password right now!!
http://support.apple.com/kb/HE57
United States
Use Express Lane for fast, personalized service.
1-800-275-2273
iPhone: 1-800-MY-IPHONE (1-800-694-7466)
Apple Rebates: 1-877-4-APL-PROMO (1-877-427-5776)
Education Customers: 1-800-800-2775 (support), 1-800-780-5009 (sales)
Enterprise: 1-866-752-7753
If you have a hearing or vision impairment, call 1-877-204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.
Similar Messages
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HOW CAN I DELETE MY ITUNES ACCOUNT PLEASE HELP!!!
SOMEONE PLEASE HELP CAUSE I SOLD MY IPOD AND THE PERSON WHO BOUGHT IT HAS MY ACCOUNT INFO!
Change your password.
Please turn off your caps lock. It indicates shouting, is considered rude, and is difficult to read. -
i have a ipod touch 2nd generation 8gb 4.2.1 im new to itunes i made a itunes account but it says i need a payment method is there anyway i can use my paypal if not is there a way to not have to use a payment method for itunes store please help ty
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Using those instructions you may also be able to select PayPal if that is allowed in your country. -
Hi. I tried switching my Apple ID email address to my new email address and I don't know how to switch it for iCloud and iTunes. Please help!! It seems like Apple thinks I have two separate accounts, when I just tried to simply change it!
Settings > Store > Sign Out.
Sign in with the correct ID. -
i forgot my apple password and i forgot the security q , and i think somebody hacks my email . please help!!!
this is it ([email protected])Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?
See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
Ipod will not show up, in iTunes library please help.
Ipod will not show up, in iTunes library please help.
I just updated to the newest version of ITunes well, not just but a few days ago. Anyway I have windows 8, and in ITunes my Ipod 5th gen will not show up. I have tried somethings such as unpluging repluging, going to services and restarting, basiclly everything on yoyutube, none still work. It's ***** to cause I just wanted to put music on my Ipod, if anyone has an idea of what to do please give some suggestions.
Thank you, for trying to help.Hello Stephen19wfwake,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
1. Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario -
My itunes in computer wont let me transfer my apps to my ipad. I have the latest version of itunes. Please help. When I press sync it says its syncing but at the end the apps are still not on my ipad.
I need help. Hope you could help me.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
How can i see my ipod touch songs on itunes? Please help!
I am having trouble figuring out how to view only my ipod songs in itunes. Please help.
iTunes 11 for Windows: Syncing overview
and
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad -
I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!
Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/ -
TS1538 i cant get my new ipod touch 7 to be recognized in itunes? Please help!
I cant my new Ipod Touch 7 to be recognized in Itunes? Please help! I'm trying to sync my music and book files with the new Ipod buts it not even listed under devices. I have an old Ipod that I was using prior to this one that shows up under devices but not the new one. Im only promted to transfer from what appears to be my old device?
Alright, right after posting my question I figured it out. I plugged my iPod into one of the USB ports in the front of the MacPro and it worked like a charm. Now the problem is, what is wrong with the two ports in the back of my Apple Cinema HD screen? That I can't figure out clearly. The USB connection from it to the MacPro is connected.
-
iPhone not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help.
When I connect iPhone to USB iTunes is giving me the above message. Please advise if you know the fix.
Thanks,
Lina1116did you find a fix?
-
My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!
Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling -
My Ipod wont Sync with ITunes! Please Help!
My Ipod wont Sync with ITunes! Please Help! I have the latest version of Itunes, but my ipod will not sync with my laptop. The diagnostic test has no answers and says everything is normal. When i try to sync, it says "an unknown error occurred (-39)". Any suggestions?
check for any viruses
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