Had a problem with hijacked browsers. Got it cleaned, Firefox will not open or un install. I want to remove existing and install a "clean" one.

Browsers were hijacked, found and quaranteened(sp?) the bugs, Mozilla will not open from the desktop, Programs. Tried to un-install either one-no joy. Want to use Firefox again, thought I could uninstall and reinstall "Clean" versions. If nothing else, since I can't use Mozilla, want to remove them permanently.

http://kb.mozillazine.org/Uninstalling_Firefox#On_Windows
Start here for manual removal instructions: <br />
'''Even if the uninstall fails, as it may in some cases, continue on with the rest of the uninstall instructions. '''

Similar Messages

  • Had problem with laptop so reinstalled it now itunes will not sync on both laptops, it did before.

    Had problem with laptop so reinstalled it now itunes will not sync on both laptops, it did before to my iphone5 says cannot sync to 2 libraries until I reinstalled it did.

    iDevices can only be synched with one library.  However, you can sync successfully with more than one computer if each has a copy of the same logical library - the identifier that iTunes uses to determine which library is synced an iDevice is recorded within the iTunes database (the iTunes Library.itl file).  The best approach is to replicate your complete library (database, media, artwork, associated files) from one PC to the other.  When you reinstalled iTunes on your laptop it will, by default, have created a new library with a distinct id from that of your other machine.  Even if you copied all your media from one to the other, iTunes will still see the libraries as distinct with respect to syncing iDevices.
    If you have configured iTunes to organize your media and to copy files to the iTunes Media folder, then the complete library will be contained within (by default) C:\Users\username\Music\iTunes, with a structure of subfolders and key files like this:
    If this is the case, you can (with iTunes not running on either machine):
    Copy this iTunes folder from laptop 2 to laptop 1 (the one that's had iTunes reinstalled) - depending on the size of your library you can do this over a network, using a thumb drive, or an external (USB) hard driveNote this this assumes no media on laptop 1 that's not also on laptop 2 - if this isn't the case, there's a slightly different process to follow to ensure that this media is preserved and can be added to the "common" library
    Once the copy is complete, make sure that iTunes is using the correct library database by holding down SHIFT as you start iTunes.  When you see this prompt:
    select Choose Library..., navigate to the iTunes folder you just copied, select the iTunes Library.itl file you'll find there, and click Open.
    For future reference, you can use turingtest2's user tip on Backup your iTunes for Windows library with SyncToy for a suitable method to backup your library to an external drive - you can then, with care, use this to keep the copies of your common library in sync across your laptops.

  • I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all.

    I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all. It tells me "The operation can't be completed because you don't have permission to access some of the items." Also, that "Firefox cannot be opened because of a problem." And it give a bunch of code. This is my main browser. What is happening here? My OS X is 10.6.7. Has this caused a problem?

    If you right-click on your Photoshope.exe, select Properties, there should be a Compatibility tab. There you can select Windows XP, Windows 2000, Winows 98 or 95. One of these should allow you to open Photoshop 6, unless you mean CS6.

  • My hard drive crashed on my Mac Book Pro and I just had it replaced yesterday.  After restoring my data, Safari will not open.  The error message I continue to receive is "Safari quit unexpectedly"  Should I just delete the application and download a new?

    My hard drive crashed on my Mac Book Pro and I just had it replaced yesterday.  After restoring my data, Safari will not open.  The error message I continue to receive is "Safari quit unexpectedly"  Should I just delete the application and download a new one?

    http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg 
    Here you go.....

  • Firefox will not open,tried running profile manager but I receive a small window with the word :dialog" in it.

    Firefox will not open.Tried uninstalling and reinstalling program without any success.
    Tried running profile manager,but a small screen shows up with the word "dialod" in it.
    Any assistance appreciated.
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB0.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C; Tablet PC 2.0)

    Can you provide us a screenshot?
    Vista/7
    Go to Start and type in Snipping Tool then provide a screenshot ,save it, and upload it to any of these file uploading websites.
    [http://www.imageshack.us ImageShack]
    [www.mediafire.com MediaFire]
    [www.kimag.es Kimages]
    XP
    Press '''FN + PRT SC''' on your keyboard to take a screenshot and Press '''CTRL + V''' in Paint to paste it and save it and upload it.

  • Hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!

    hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!

    What laptop? What operating system? What version of Safari?

  • I'm on a mac, version 10.5.8, and firefox will not download. It has a prohibit sign over it, and says 'cannot be supported with this architecture'

    I'm on a mac, version 10.5.8, and firefox will not download. It has a prohibit sign over it, and says 'cannot be supported with this architecture'

    Firefox 4 versions and later do not run on a PowerPC Mac.<br />
    Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/6.0/system-requirements/
    For an unofficial Firefox 7 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
    * http://www.floodgap.com/software/tenfourfox/
    * http://www.macupdate.com/app/mac/37761/tenfourfox
    Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
    * http://www.mozilla.com/en-US/firefox/all-older.html

  • I have just had my computer fixed because of viruses but my itunes will not open. The message comes up 'itunes has encountered a problem etc.' Also my library showing music and apps for my ipad is not there.

    I have just had my computer fixed because of viruses and now my itunes will not open. It keeps coming up with the message 'itunes has encountered a problem etc.'. Also my library, apps etc will not open. Any suggestions please!

    Remove and re-install iTunes.  This has no affect on the media that is stored on the computer.
    That being said, depending on what was done, it may also be necessary to restore the iTuneslibrary.itl file from the backup of the computer.

  • Firefox will not open after I've had viruses on my computer

    I had been using firefox and have TONS of very important passwords and bookmarks saved on there. I got a lot of spyware and viruses all of a sudden and firefox stopped opening. I have had to use internet explorer in it's place and am not happy about that at all. I have since hopefully removed everything from my pc and now have virus protection. I have uninstalled and reinstalled firefox twice but it still will not open when I click on it. PLEASE HELP! :)

    Use the [[profiles|Profile Manager]] to create a new profile. If the problem goes away, you can then [[Recovering important data from an old profile|move]] your bookmarks and other important settings into the new profile.

  • Firefox will not open web pages that are called from the mail program that comes with Vista, anyone out there have a solution?

    I have installed Firefox ver 4 on a Toshiba laptop running Vista. My problem is when using the mail client that comes with Vista any url in an email message will not load in the browser, a new tab is created and has the url from the mail message but that is as far as I get. There is no revolving icon on the new tab and clicking on reload does nothing. So far this is happening with every website I have tried. There is no error message of any kind. The websites are working sites and can be opened if I navigate to them manually

    I have installed Firefox ver 4 on a Toshiba laptop running Vista. My problem is when using the mail client that comes with Vista any url in an email message will not load in the browser, a new tab is created and has the url from the mail message but that is as far as I get. There is no revolving icon on the new tab and clicking on reload does nothing. So far this is happening with every website I have tried. There is no error message of any kind. The websites are working sites and can be opened if I navigate to them manually

  • Just of late, Firefox will not open, have tried to uninstall, but it tells me I have to shut Firefox but it is not open! same problem downloading new version

    Wherever I find Firefox on my computer, it will not open. i cannot get beyond the icon or the file. Clicking on them gets no result.
    If I try to uninstall and download again, it tells me it cannot proceed in either case until I close Firefox. But it will not close. So I am totally stuck. It worked well up to about a fortnight ago.

    hello xennophon, does the following help article contain a solution for your problem?: [["Firefox is already running but is not responding" error message - How to fix it]]
    in some cases this error at startup might also be a symptom of malware active on the pc. please do a full scan of your system with your security software already in place and/or an alternative like the [http://www.malwarebytes.org/products/malwarebytes_free/ free version of malwarebytes].

  • Firefox will not open with the new webroot sofeware

    I installed webroot version 7.0.4.102
    Now my firefox will not load, and ones it starts to load it cannot be closed.

    @glennhaste, the public pages I visited seem identical in IE8 and Fx10, but you may be referring to a part of the site that requires logging in (impossible for non-customers to view).
    Since the problem is so recent, can you recall any changes you made in Firefox, or are you aware of any changes your CU made on its site?
    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    1. Clear Firefox's Cache
    Firefox > Preferences > Options > Advanced
    On the Network mini-tab > Offline Storage : "Clear Now"
    2. If needed, delete the site's cookies here
    While viewing a page on the site, "right-click" and choose View Page Info > Security > "View Cookies" (''Sorry, I don't know how you right-click on a Mac'')
    Then try reloading the page. Does that help?

  • Firefox will not open any webpages, but other browsers work. How can I fix it?

    Firefox will not load any web pages. I recently ran a registry cleaner/virus scan on my computer and now Firefox 5 will not load ''any''webpages. It displays a "Problems Loading Page" error message. Other browsers still work. I tried uninstalling and re-installing firefox, even restoring to a previous restore point, but nothing seems to work. How can I fix this?

    Clear Cookies & Cache
    * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
    Clear the Network Cache
    * https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
    Check and tell if its working.

  • Itunes version 11 will not open with windows 8 pro, itunes version 11 will not open with windows 8 pro

    I install the new itunes version 11 .The program will not open. What is the problem . I have windows 8 pro.

    I can't even get it to install. The installation process stalls at a certain point and nothing happens. I try to cancel and that doesn't work either.

  • Firefox will not open after installation. i have tried to install several times with the same results. installation sends a list to firefox each time. need help. willard lee

    will not open after installation. i have tried to install several times with the same results. installation sends a list to firefox each time. need help. willard lee

    Can you attach a screenshot or link to the instructions you are following?
    You are on the 3.6 release and Firefox 7.0.1 is out. You can download and install the latest release from http://www.mozilla.org/en-US/firefox/new/ if you would like to update now. The 3.6 version will be maintained for a while longer, but you should update when you can.

Maybe you are looking for

  • When I Try To Export My Project, Nothing Happens

    So during editing in Final Cut Pro X I noticed that there were a couple of hiccups in my movie, but scrolling over these events didn't reveal a problem. I decided to see if it was a processing problem by exporting my project. I went up to File, click

  • Why does the "find" feature suck in Lion?

    In Leopard, I'd type "apple f" and could find my files easily.   Now when I use "apple f" and type in a file name, dozens of files come up that have nothing to do with what I typed in.  Sometimes, even files that have the exact name won't show up at

  • Can I open a E-book, which is linked with Adobe Digital Editions On another computer of Mine?

    I Have an Ebook, Which can be opened only by using Adobe Digital Editons,   Thus, i downloaded the adobe digital Editons, and authorised it without Adobe id and Passdode.. But now, i found out that i cant open the file in another computer of mine...I

  • In BDC Call Transaction, what should be done to move to the second tab

    Hi, I wanted to do BDC Recording, I have done the recording for all the 4 tabs. After recording i gave process,  the screen is not going to the second tab, what should be done to move to the second tab

  • MKT-response recording, survey not found.

    Hello Experts, I have a problem when I want to record a response. I executed a campaign and sent out a personalized E-Mail with a personalized response code. When I try to record the response and fill in the code, the business partner and the campaig