Had a trial now paid for cloud do I have to uninstall trial version before I can use these products?

I had a trial version and now am signed up to use the cloud as a student. Do I have to uninstall the trial version before I can start to download all the items I want to use? When I was reading and watching tutorial it said to uninstall the beta. I am just learning to use software and don't exactly know how to start using the suite of products I am purchasing for 19.99 a month. Need to get this done asap for school projects.

No, you can leave your installed versions in place. When you install the application manager, it will recognize them and serialize the apps for you to use them. Only reinstall if thast doesn't work properly.
Mylenium

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Must i uninstall premier pro trial version before i can use the premiere pro ii just bought under the creative cloud business package?

I had the trial for premier pro. It expired and yesterday I bought the creative cloud business package.
In the creative cloud desktop app, under premier pro, it says trial expired, and the only option across from it, is to buy. But I already bought the package yesterday, why doesn't it say download or install?
If I click premier pro it takes me to a box looking for a redemption code? Do I need a redemption code,, if so how to I get one, was it emailed to me?
Should I uninstall the premier pro I have on the computer at the moment, before I can download the one I just bought? As next to premier pro in manage application it gives an option to uninstall.. I thought it could just unlock the version I have rather then needing to uninstall it and download it again?
Any help would be greatly appreciated, please
thank you
derek

Hi Derek,
I can see that you have purchased Creative Cloud for Teams subscription. You will need to invite and accept the invite before you can carry on using the product as a ful version. I can also see that you have sent the invitation to an email address but that invitation has not yet been accepted . If thats the same email address you wish to use , kindly accept the invitation and use the same email address to login to your Creative Cloud Desktop application.
Cheers,
Kartikay Sharma

I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

redownload it,, either by syncing with iTunes or directly from your phone using the app store.

I have paid for itunes match and have now lost all my music of my iphone except what I paid for from itunes, 964 songs gone not at all happy. Can anyone help

I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?

Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.

1. I have an iPod which has purchases synced with I tunes with an apple ID. I now have an iPad with a new ID for cloud. I have cloud storage capacity of 5gb which came with the iPad. How can I use one ID and store my existing music in cloud?

1. I have an iPod which has purchases synced with I tunes with an apple ID. I now have an iPad with a new ID for cloud. I have cloud storage capacity of 5gb which came with the iPad. How can I use one ID and store my existing music in cloud?

HI Frostyfrog
CHeck out iTunes Match which has an annual fee of £21 or thereabouts. You can store a maximum of 25,000 songs there and they all become available on your other kit, iPhone, iPad and iPod. I know it works as I have over 23000 songs uploaded of which only a few we're bought through iTunes.
it works by comparing your music to the whole iTunes music dadata base so you access the same tunes that you could get from iTunes. If you have obscure stuff, it uploads your own music to the cloud as a copy.
I Find it incredible that on my iPhone with its 16gb memory I can view almost 200 gb of music (ie my 23000 songs) and play any of them. Anything I add to iTunes becomes available via the cloud fairly quickly from a few minutes or a little longer if adding a lot.
The first time you use it it will take quite a while to match your music if you have a lot, but after that it is all automatic. Read the stuff on the apple site. Your PC needs to be at least running Vista. I recommend it and at less than 50p a week it's good value.
Good luck

Student account for Adobe CC - downloaded and worked but only for TRIAL - now asks for license - how do I access the programs? I was given a redemption code (apparently redeemed already). How do I get the licensing code?

Student account for Adobe CC - downloaded and worked but only for TRIAL - now asks for license - how do I access the programs? I was given a redemption code (apparently redeemed already). How do I get the licensing code?

Ask whom/wherever you got the redemption code from for one that has not already been used.

TS1702 My iPad dies, it has been replaced by Apple. However, I cannot seem to get the apps back that I paid for. I "may" have had an account balance as well. How or where do I find this info?

My iPad died, it has been replaced by Apple. However, I cannot seem to get the apps back that I paid for. I "may" have had an account balance as well. How or where do I find this info?

http://support.apple.com/kb/HT2519

My iPhone 6 order was canceled without my permission and without reason or explanation. I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had

I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had with the cell phone service. i ordered my new iPhone 6 on October 6th along with my husband. i was told by the sales associate at the vierzon store where i placed the order that it would ship a week before halloween. instead of a shipping confirmation, i received an email a week before halloween letting me know that my order had been placed on 10/24/14. i thought this was weird, but figured i could weight another week or two, no big deal. my husband got his phone in the mail yesterday. still no sign of mine. then this morning i got an email letting me know that my order was cancelled and if id like to place another order for a phone, then i can go back to the store and do so. why would i want to go through another month of this??? verzon lost my order. i never canceled it and i am beyond annoyed. i am looking to switch my entire house to another provider. this is ridiculous.

i did not get any reasons or explanations. the email just stated that my order was canceled and that it won't be posted to my credit card (i have more than enough to cover the cost, so that is not the issue). also my husbands phone was paid for from the same card moments before me. my balance is always paid automatically and on time. so that couldn't be the reason either. that's what so frustrating is because they didn't explain what happened. this is what the email read exactly:
"This email is to confirm that your order has been cancelled; you have not been billed for this merchandise.
If you would like to place a new order, you may do so by visiting your local retail store or going online to www.verizonwireless.com.
Business customers should refer back to their local Verizon Wireless Sales Representative if you have any questions or would like to place a new order.
Thank you, and we look forward to your business in the future.
Verizon Wireless"
it almost feels like its saying that i canceled it and that this was to confirm that i did. but i didn't cancel anything.

Hi there. My trial period with Creative Cloud seems to have expired. Isnt't renewal automatical?

Hi there. Forgive my ignorance. My trial period with Creative Cloud seems to have expired and I was under the impressions that6 this would be automatically renewed and charged on a monthly basis, Anyhow, should I need t6o charge ther monthly fee on a different debitr card what procedure should I follow? Thanks for your help. Cheers

Hi Julianvl,
Correct, if your trial expired you would need to sign up to continue using the service.
This document might help with signing up
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html?promoid=JZEFO
-Dave

I've upgraded my app via iPhone and already paid for it but noting have changed. Who am I suppose to contact with. and how

I've upgraded my app via iPhone and already paid for it but noting have changed. Who am I suppose to contact with and how?

Contact the developer of the App.
Just because an app is updated does not mean it should visually change, the update could simply be bug fixes.

TS1702 App rip off. Paid for it.....does NOT work. Will apple investigate these scammers?

App rip off. Paid for it.....does NOT work. Will apple investigate these scammers?

Which app?
Was this an iPad app or iPhone app. Your profile shows you have an iPhone 4s, but this is the iPad in the Enterprise forum. Please post in the proper forum.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

As an update, I installed an update 5.7on my Mac laptop, now the Lightroom 5.0 has become a "Lightroom Mobile" version. How can change it back to the laptop version?

As an update, I installed an update 5.7on my Mac laptop, now the Lightroom 5.0 has become a "Lightroom Mobile" version. How can change it back to the laptop version 5.7?
Thanks for any help you can provide.

LR on your laptop is still a desktop version. It is just now able to upload to the cloud to replicate photos to either http://lightroom.adobe.com/ or an iPad that has LR Mobile installed.
I think you probably just want to change the LR 5 identity plate back so it doesn’t mention LR Mobile all the time. Hover over the identity-plate area, and click on the little triangle that appears, then choose Change Identity Plate.

HT201210 Ipod told me to connect to itunes because it was disabled. Now it's telling me to put in the passcode before I can use it with iTunes. I just want to restore my ipod. I have also tried recovery mode.

I forgot my password to my ipod touch and locked it out. It told me to connect to iTunes and I did. I put it in recoery mode and started the 5 hour download of the restoring process. I tried it many times it always ends up stopping and an error occurs. Now iTunes is telling me I have to put in my password for my ipod before iTunes can use it and recognize it. But my ipod is still telling me to connect it to iTunes and I just want to restore my ipod.

Try Recovery Mode a few more times.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

Had a trial now paid for cloud do I have to uninstall trial version before I can use these products?

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