Had FBI virus and removed. Now Adobe products wont open. How to fix
Open task manager in XP when booting any Adobe software product. CPU usage skyrockets and Acro32 just keeps increasing and increasing until I run out of memory. I have tried all sorts of antivirus, malware, rootkits ... to no avail. Foxit works to open PDF's but I can't run acrobat. Any help would be fantastic.@
Ok. You'll probably want to download the Acrobat cleaner tool to remove everything then reinstall.
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Similar Messages
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So yesterday I went to do some work on my laptop.
My laptop is from about 2005-2006 so it's pretty knackered. Everything was going just fine but then my Avast! Security software notified me saying "VIRUS DETECTED" so I tried to go on the avast application but it wouldn't open. I tried to open my browser but the icon just bounced and stopped and them nothing happened after! So i clicked on the apple sign and clicked shut down. Then the system wouldn't shut down. So i held down the power button causing it to shut itself off. The next day I opened the laptop and turned it on. It made the healthy turning on noise and I can hear the fan working perfectly fine. The startup screen is showing. This is an all grey screen with the Apple logo in the middle and a spinning circle in the middle, the circle has been spinning for over 10 minutes now and I do not know what to do. I use this laptop for literally everything and I cannot possibly afford to replace this . I am hearbroken as I know that there is a possibility that I will no longer be able to use this laptop.
I would be extremely grateful if someone helped me as I am truly devastated. :(
HELP PLEASEStartup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2)
Avast! Uninstall -
Had a virus and my hard drive was reformatted. How do I re-install Creative Cloud?
Do I need to contact adobe for help? I called what I thought was Adobe and it was iYogi and the guy tried to sell me a protection plan and I was throwing my money down the drain. Anyway... I just need to re-install all products in CC - PLEASE HELP. THANKS A LOT!!!!
Simply install the CC app, sign in and install your product(s). Download Adobe Creative Cloud apps | Free Adobe CC trial
Benjamin -
MP 1,1 had HD failure and does not power SATA since. How to fix?
Hi,
My MP 1,1 had a HD that went bonkers and most likely fried something. The machine will boot a HD from USB but attaching the same HD to an internal bay (SATA 1-4) will not power it. Also, DVD does not seem powered as it will not eject.
Can this be fixed in any other way than changing the PSU? Are there any fuses that can be replaced. Everything but the SATA seems to work.
br,
GNYes, measuring the Molex actually shows the correct voltage. So that should mean that the PSU is working.
Is there anyway to fix the (most likely) fried SATA controller?
Also, powering the MP now makes it go into defensive mode with all fans att max... -
i have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??
Your redemption code was used to acquire an activation code. The activation code is what you need to use when you want to reinstall/enable the software again. Check your Adobe account online to see if the number(s) can be found there.
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Question
My computer had a virus and had to be cleaned, but I had my Mozilla bookmarks in a Word file now located on my Desktop. I have spent hours trying to drag those bookmarks to the new Mozilla. There should be an easy way to do this. Can you tell me how in simple straightforward steps? Thanks.If the Word file is a document file type (.doc), you may be able to save it as a .html file, then import that .html file into Firefox.
In Word, open the .doc file containing the Bookmarks,
*click File > Save As,
*in the "Save in" box, choose a Folder or location on your hard drive to save the file where you can find it later,
*in the "Save type as" box choose ".html",
*in the "Filename box" enter "bookmarks.html" (without the quotation marks),
*click "Save"
Then follow the-edmeister's instruction in Firefox:
*Bookmarks > Organize Bookmarks -> Import & Backup - Import HTML... = from an HTML file
*See: http://support.mozilla.com/en-US/kb/Importing%20Bookmarks%20from%20an%20HTML%20File -
Today I think firefox automatically installed a new version and after that it said my adobe flash was old so I had to update that. Now I can't open links in a new window.
Firefox doesn't install new versions of plugins, but Flash may update itself automatically.<br />
You are still one version behind on Flash, current is Flash 10.1 r85<br />
If the Flash player didn't update properly then you need to download the full version and run the installer as Administrator (right-click: Run as ...)
Flash Global Notifications Settings Panel:<br />
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html
You are more versions behind on Java updates with having Java 6 U11, current is 6 U22.
*Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE) -
my computer had a virus and got scrubbed. So now my iTunes songs are on my iPhone4 but I can't get them all back on my iTunes account. Anybody know what I should do? I see 124 songs on my itunes account and 1123 on my iphone. Really would hate to lose them
Here are the options that you have to transfer music. http://support.apple.com/kb/ht4527 I wish you luck!
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While using Firefox, a site popped up and said it was Firefox scanning for viruses. It then said I had dangerous viruses and should download a security program. Is this for real? The site was update32.escmce.ce.ms I googled this site and it does not exist. Now, I am worried about the security on my computer.
If you're running under Windows, I suggest you download and install Microsoft's Security Essentials. It protects against these types of attacks and tends to find stuff that other anti-virus scanners don't find. You're system could be infected because of that bogus, evil anti-virus scan. Install and run the software while in safe mode.
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I've tried everything. Cloud Cleaner, removed all Adobe products from computer, ran in Administrator Deleted everything still get error code 1 noting in all the troubleshoots have helped.
Error Code 1: "Failed to install" | Creative Cloud Desktop :
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html -
my laptop had a virus and I am trying to sync my IPHONE 4 to my desktop, how can I sync my phone without losing all my music, apps and contacts?
You are talking about the menu bar of Itunes, right?
Yes. With iTunes open the menu bar is at the top of your screen.
where exactly is the Store/synck you iphone option?
After you authorize the computer connect your iPhone then follow the instructions here > iOS: How to transfer or sync content to your computer
When you are done transferring the data to the desktop, right or control click the iPhone under Devices left side of the iTunes window then click Back Up.
That way you will have a backup just in case you need to restore your iPhone. -
my original computer had a virus and is no longer available. i have a new computer and would to sync my iphone and upgrade my operating system. how do i do that without losing all of my information on my iphone?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For music you cannot download you will need a third-party utility such as Phone to Mac - Pod to Mac or Phone to PC. -
I have a website for my artwork. I had a PC and. Now an iMAC. I've used Dreamweaver to update the website. I used to go to Filezilla on the PC a upload the updated pages which would then show updated on the internet. What file like FileZilla should I use?
You can download it here:
https://filezilla-project.org/download.php?show_all=1
Click the Source Forge link - make sure you reject offers for any other software during the installation, Source Forge usually will ask you to install other stuff in addition to what you want (Filezilla).
It works well on Mac.
Dreamweaver also has built-in FTP functionality if you want to check that out. -
i dont have internet connection, so can i still use offline adobe indesign, photoshop ? and whats the adobe product cos cs6 is not offered anymore...
CS6 products are still available thru Adobe:
Purchase CS6 products:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html -
Ok i needed to flush my computer because i had a virus and i had to delete all my music is there a way i can get the library from my ipod onto the new itunes i downloaded because i dont want to have to download all the songs again
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup copy ( not good), then you can transfer itunes purchases from your ipod. Without syncing: File>Transfer Purchases
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