Had hard drive cleaned and am re-installing PS CS5. I have the coupon code but the system is not giving me the serial number.

I did the chat today and the lady said that if I don't have my sales receipt, she can't help me. I didn't need that last time I had to put it back on my computer. How do I get this back on my hard drive?

So let me get this right..... I Pay for Creative Suite 5.   I have my original discs and serial number. I still have the entire box it came in.   I simply need to re-install the product.   I can not use Photoshop because it can not be activated via phone or online. I am supposed to just in a chat page and you are put in a cue with "We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, where experts are online 24/7."
IS ADOBE FOR REAL???   THEY EXPECT YOU TO SIT IN A CUE ON HOLD WITHOUT AN INDICATION HOW LONG YOU WILL BE IN CUE IN THE MIDDLE OF THE WORK DAY.
NOW YOU KNOW WHY PEOPLE HACK THEIR SOFTWARE!
I HAVE A JOB TO DO AND CAN NOT TELL A CLIENT, MY PHOTOSHOP DOES NOT WORK, I AM WAITING IN ADOBE'S HELP CUE!

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I have a new mac and wanted to bring over my Design suite CS 4. I downloaded photoshop but it says "Setup" can't be opened because it is from an unidentfied developer. Anyway to install tis? I have the serial number

Anyway, I downloaded it all but just photoshop I downloaded separtly, It is really the only one I use. Seems my old OS was to old and my new is too new?
I have a new mac and wanted to bring over my Design suite CS 4. I downloaded photoshop but it says "Setup" can't be opened because it is from an unidentfied developer. Anyway to install this? I have the serial number for my orginal CS4 design suite.
Thanks

Hi,
If you have the suite then you have to download the whole suite otherwise the Serial Number will not work, if you only download Photoshop. Once you download the suite you can choose to only install Photoshop and use the Serial number you have.
You can download from here.
Download CS4 products
If you get the message:Setup" can't be opened because it is from an unidentified developer , You can follow Fix the “App can’t be opened because it is from an unidentified developer” Error in Mac OS X .
**You can change it to MAC App store and identified developers afterwards.

I purchased Acrobat 9 Standard and I want to download and install it. I have the serial number. My computer is a PC.

I purchased Acrobat 9 Standard and I want to download and install it. I have the serial number. My computer is a PC.

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

I have CS6 on my iMac. I want to load it onto an external drive to use off my Mac Air. I have the serial number. How do I do this without having to subscribe to CC?

I have CS6 on my iMac. I want to load it onto an external drive to use off my Mac Air. I have the serial number. How do I do this without having to subscribe to CC?

Note the min-requirements for PS CS6 on a Mac.
Mac OS
Multicore Intel® processor with 64-bit support
Mac OS X v10.6.8 or v10.7
1GB of RAM
2GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices)
1024×768 (1280×800 recommended) resolution display with 16-bit color and 256MB (512MB for Extended) of VRAM
OpenGL 2.0-capable system
DVD-ROM drive
Nancy O.

Guys I have had my macbook air 2011 model stolen this afternoon. I have the serial number, the airport ID and the bluetooth ID. Is there anyway I can track my computer?

Basically is there anyway to find my computer using the interweb? I don;t think I have any expensive software installed.

I'm afraid that Kappy's answer is rather complete on the subject. The Mac's wouldn't need the functionality of "Find My Mac", if there were alternate means available without it. Yes, there are alternatives to "Find My Mac", but all them reguire the user to setup the software for the device's ability to be tracked.
If there were another way to track a Mac without owner/user interaction, then the means would be considered a security flaw.
Even Find My Mac is not without issue. The unit's location can only be determined if the thief/possessor connnects the unit to the internet. Therefore, in addtion to being dependent on prior user setup, the thief himself must participate in a specific manner.

HT1689 My I pod was stolen and I have the serial number can I somehow trace it?

My kid had his I touch stolen Can I traceit somehow if I have the serial number and his password?

The serial number alone is not useful for Find My iPhone / iPod. It is useful to establish ownership, should you recover the iPod.
You would have had to enable "Find My iPod" in Settings > General.

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I have a pc and am using windows 8

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I am using a pc and have windows 8. Please help.

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

So I had photshop cs5 installed on my pc...i had to get my hard drive replaced! I have the serial number and everything, but I need to know how to download it. I really don't wanna have to pay for the program over again.

So I had photshop cs5 installed on my pc...i had to get my hard drive replaced! I have the serial number and everything, but I need to know how to download it. I really don't wanna have to pay for the program over again.

If you registered your product, you should be able to find the download and serial number from your Adobe account.
https://www.adobe.com/account.html
Otherwise:
Download Adobe CS5.5 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
You might still have to contact Customer Support to reset your Activations, unless you managed to deactivate the original installation.

How do I find my tab history? I had hard drive issues and when I launched my browser after getting it back their was no "restore session" option. I know a tab history is kept, just don't remember where or how to exercise it. Thanks

Question
How do I find my tab history? I had hard drive issues and when I launched my browser after getting it back their was no "restore session" option. I know a tab history is kept, just don't remember where or how to exercise it. Thanks

Firefox 4 saves the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session. 
Use "File > Exit" or "Firefox > Exit" if you want to restore multiple windows. 
You can use "Firefox > History > Restore Previous Session" to get the previous session at any time. 
There is also a "Restore Previous Session" button on the default about:home Home page.
Another possibility is to use:
* [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

All of my computers have had hard drive issues and I can't authorize the new hard drive. What can I do?

I have itunes on 5 of by 8 computers and 6 of the 8 had hard drive issues.
I was unable to deauthorize any of the computers and now I can't watch or listen to any of the tings I've purchased from the iTunes store.
Help
Tsuki56

Can you not deauthorize all?

I need to reinstall acrobat 9 after having my mac hard drive wiped. I have the serial number but there isn't a download link on the adobe website

I need to reinstall acrobat 9 after having my mac hard drive wiped. I have the serial number but there isn't a download link on the adobe website

well PhillyPhan, I can't tell that you're better looking just by your iphoto icon, now can I? Although it is a lovely sunset you've got there.
Thanks for your response to my question, I see your point and will do that, however, I have another folder that was created before I had a Mac, which has all sorts of lovely titles and labels and some of those pictures I brought over to my ibook when I first started. So there are some duplicates in my iphoto library that I already have backed up in that other folder. I guess I shouldn't really obsess about those. I guess I am just nervous about deleting all my prior iphoto library, but I should have faith that it will all be there in my pictures library. Just trying to clean up the virtual mess.
I'll hold my breath and take the plunge.
Thanks!
ibook G4

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

Comp lost all data and software. Came back clean - lost my adobe CD for CS6 but have the serial number. Can i reinstall without cd ?

Had Adobe CS6 and all my data and software was taken as computer repairs had to place a new hard drive in.
I have CS6 serial number but I cannot locate the disc- can I reinstall the program on my computer with just the serial number?
any help would be amazing
cheers

Hi sherriem77915740
Please download the Trials from below link : Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
Follow the instructions to Start your Download ...
Use your Serial Key to Activate them ....
Re: my hard drive crashed and i have the serial number can i reinstall creative suite?

I have Lightroom 4 on disc which is installed on my Mac desktop. I want to use it on a new MacBook with no disc drive. Can I install it by download using the serial number? How?

I have Lightroom 4 on disc which is installed on my Mac desktop. I want to use it on a new MacBook with no disc drive. Can I install it by download using the serial number? If so< how?

1. Go to the following website and download the last version of Lightroom 4:Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 4.4.1
2. Run the installation package to install Lightroom.
3. Use your existing serial number to activate the program.

I am trying to install Photoshop 12 on a Macbook Air and only have the serial number

I cannot find a phone number for customer service and am very frustrated. I left the product at home and do not have it with me. MacBook Air doesn't have a CD drive. I do have the serial number.

You can download from here

Had hard drive cleaned and am re-installing PS CS5. I have the coupon code but the system is not giving me the serial number.

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