Had iphone 5 15 days and a mark has started to show up on photos, esp when I zoom in.

I have a new iphone 5 on a contract with Orange and yesterday I noticed this strange mark on all the photos taken in the last few days. (see picture)I have always kept the phone in an impactology case and have screen protectors front and back. I realise this has happened while the phone belonged to me and not before, but I believe that the camera on such an expensive phone should not become dameged so quickly in biew of all the protections I have in place. Will Apple replce or repair this issue or will I have to pay? Alternatively ought I to go to Orange, with whom I have the contract? Please help.

The lens cover is sapphire glass which is pretty scratch resistant, if you have damaged it I think there is not much you can do unless you have insurance, all the protection in the world wont help if the camera lens got bashed or you dropped it. However if its a fault and you see no marks on the camera take it in, Apple may help you out as its new possibly but don't hold your breath. If its a fault talk to Orange first. The fact the phone is expensive is neither here nor there, you can still crash a Ferrari and damage it, cost does not mean its not easy to damage.

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My iphone 5 and 2 ipod touches will not show up on my itunes

My iphone 5 and 2 ipod touches will not show up on my itunes when i connect them to my laptop. I have tried different cables, restarted the mobile thing, uninstalled and reinstalled itunes, it is only on my laptop that has Windows 8. My dekstop with Windows 7 is fine will recognize them. This has been going on for over a week.. What is going on?

Hello Jennifer,
The following article provides some useful troubleshooting that can help get your iPhone and iPods to reappear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

TS1702 I have an app that appears to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

IPhone 5
I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app - tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1222 I have iphone 4 and the software is ios 7.0.2. I am facing problems with my phone. Since the last software update my phone has started giving problems. like it hangs sometime when i recieve an incoming call. The carrier status bar shifts down a bit

I have iphone 4 and the software is ios 7.0.2. I am facing problems with my phone. Since the last software update my phone has started giving problems. like it hangs sometime when i recieve an incoming call. The carrier status bar shifts down a bit and sometimes it vanishes automatically. I,m confused.
Secondly i have an update IOS 7.0.4 waiting in my Software Update menu. I have tried so many times to update my iphone but it always fails to update the IOS 7.0.4. Any body suggest anything regarding this

Wow. Lots of help. Thanks apple

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures?

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!

Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted problem continues

opps. Long title there... The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted those. Checked for software update and installed suggested downloads. Problem still contintues. Any suggestions?

Folks,
even after having repaired the inbox folder under "properties" a few times, I still had some e-mails where the contents are different from the subject line.
In other words in the inbox there are two e-mails: one with subject line "abc", and another one with subject line "def".
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Fred Kunz-Shirzad
Chemin Ronzeures 6A
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Switzerland
[email protected]

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

I have a iPhone 3GS and my husband has the iPhone 4 , both phones with updated current . We added iMessage to them at first it was great, now I don't get half the texts my husbands send and when I send him a text message it will come up from my email???

I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message or a blue one for (iMessage) depending on the signal. Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.

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21"imac 45 days old - 2tb drive has started not being recognized; receiving a "drive not disconnected properly", though the drive was never disconnected

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That sounds like a hardware problem.
Backup your data and contact Apple Support or your local AASP to make a service appointment.
Apple - Support - Contact Apple Support
Apple - Find Locations

My ipad is on an infinite loop. I used ios7 for a few days and then did updates on some of my apps. that's when the infinite loop started. I have tried pressing the power and home button at the same time, but it doesn't work. Please help!

my ipad is on an infinite loop. I used ios7 for a few days and then did updates on some of my apps. that's when the infinite loop started. I have tried pressing the power and home button at the same time, but it doesn't work. Please help!
I even tried some hints posted for ios6 (turn off Ipad, holding home button and plugging in power cord at the same time and then releasing the home button)
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You were on the right track. You got the connect to iTunes screen and you ended to use iTujes to restore your iPad. Try recovery mode again.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
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Use iTunes to restore iPad.

I just transfer the new software to my iphone 4 and now it has no network. Please help me

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I don't know what really happened and why and how it 'came back to normal again' but thank you so much you guys. I'm new at this, as you may seen, and i'm portuguese, and my english is terrible. you reallyyyyy helped me, i has just almost having an heart attack. This was my b-day gift and here in portugal apple stuff are very expensive (at least for me)

I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

Tim is correct.
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I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562

Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?

Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?

If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
http://support.apple.com/kb/ht1766
IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
But in all seriousness; if two devices have the same iCloud; iCloud is told to merge and sync infomation between hte two and can't tell that it doesn't belong to the same person

Itunes in my laptop is not showing my iphone5 (7.0.4) but it has no problem wat so ever showing in another laptop...and my laptop has no prob showing other iphones

itunes in my laptop is not showing my iphone5 (7.0.4) but it has no problem wat so ever showing in another laptop...and my laptop has no prob showing other iphones

Hi siva samba,
If you are having issues with your iPhone not being recognized in iTunes, you may find one of the following articles helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Regards,
- Brenden

Had iphone 5 15 days and a mark has started to show up on photos, esp when I zoom in.

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