Had lightroom 5 (purchase) - switched to PC and iPad creative cloud version. Still think it's trial
I had purchased Lightroom 5.3 (not CC) and have used it for a few months. When the iPad version came out a couple of days ago - I loaded it on my iPad according to instructions, upgraded PC to 5.4, and ran "trial" version of iPad/PC lightroom. I then followed prompts to purchase subscription (special deal photoshop/Lightroom only for 1 year). Both PC and iPad lightroom copies still say "28 days remaining". It clearly does not know I have a subscription. I re-registered my Lightroom on PC - but it didn't help. The Lightroom 5.4 was obtained by going to "check for updates" on 5.3 and updating to 5.4. What do I do? My card has been charged and subscription is running, but the programs don't seem to know it. What do I do?
[discussion moved to Acrobat Installation & Update Issues forum.]
Similar Messages
-
Oops, that was Lightroom 5
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both computer Cloud subscriptions may not be in use at the same time
For a disc version, you put the disc in the drive and follow directions -
Hi,
I downloaded a trial of Lightroom from CC and loved it.
I purchased version 5 and got my license key.
Now the software from CC has expired and I can't seem to figure out how to enter my license key.
Thanks,
PeteYou can't license the creative cloud version with your serial number. The only way to license that version is with your Adobe ID and password. It will be necessary for you to uninstall that version and then download from here:
Product updates
After you install you will be able to enter your serial number. The work you have done using the creative cloud trial version will not be lost because the uninstall does not remove the catalog, nor does it do anything to the images that you have imported. -
I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone know how to fix this?
Where did you put the LR catalog?
Did you install the same version of LR, which one?
OS and version?
Open the folder where the catalog (*.lrcat) is located. If you see a file with lock in it while LR is not running, delete it.
Now try to start LR again. -
If I create separate Apple IDs for my children, will they still be able to access content I have purchased on their iPhones and iPads?
I happened to stop at the Apple store yesterday for a separate issue and had a discussion about iCloud. Seems like this is how iCloud works (also, there's another thread on this forum that explains it well).
Each member of the family can have their own iCloud ID, which will be used for Mail, Calendar, Contacts, Apps, Bookmarks, Media, Photos, etc. and having this content synced automatically with a Mac (computer). The iCloud IDs work in tandem with the associated Apple ID — so while you cannot have multiple Apple IDs, you can certainly have multiple iCloud IDs tagged with a certain Apple ID.
While all this makes sense from the iOS device standpoint, I'm unclear on how things will sync with a Mac computer, especially if the family uses a single iMac with multiple login IDs for various members. For instance, I currently have an iMac and iTunes content resides in my Public folder, which my wife can still access when she logs in with her login ID. I'm guessing that I'll be able to set up her iCloud ID using her login, set up my iCloud ID using my login, while both our iMac logins will retain the same Apple ID. This would take care of syncing Photos, Contacts, Calendars, etc.
Another (not sure if unique) problem I face is our Address Book — right now, we have one GIANT address book with different groups set up. Certain groups sync to her iPhone, while others to mine. Some contacts are common between both of us. I'm hoping that if she/I updates a common contact, then the change will be reflected in both our groups of contacts. I hope this makes sense — for instance, I update a contact named Joe, and he's on my group of contacts in my iPhone. Hope iCloud updates the master contact card for Joe on the iMac, which would then automatically trigger the update on my wife's group of contacts—that Joe also belongs to— leading to an update on her iOS device as well.
Apologies for the lengthy response.. -
I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?
1) Congratulations on purchaing an iMac. But an iMac is not considered a laptop.
2) Apps you bought for you iPhone and iPad can interchange with each other, but can NOT run on an Imac or a MacBook.
You will have to buy the same title again from the Mac App Store. When you do, you can run them on your iMac and your MacBook. -
I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.
Hi Brooke,
There are very simple steps to download creative cloud on your other machine as well.
You can follow the below links:
Creative Cloud Help | Install, update, or uninstall apps
Download Adobe Creative Cloud apps | Free Adobe CC trial
After downloading you can sign in to creative cloud desktop application with your Adobe ID and the applications would be activated.
Regards
Akshey Malhotra -
I received a notice that there is an update for my Lightroom 5. I have the non-creative cloud version. Is the update available for non-cloud users? It says to download click the link and it takes me to Cloud free trial screen.
It is the same installer. You can run it as 30-days trial (CC version) and decide later for CC or stand-alone. To license as stand-alone, follow this guide.
If you already have the LR6 license key, you can enter it during setup and do not need to follow the guide. -
I have the latest Creative Cloud versions of Lightroom and Lightroom Mobile on my Ipad. On my desktop I have created a collection which I have put in a custom order. On my Ipad I go into that collection and set the order to custom order, which I presume means the order I have on my desktop. However, the photos on the Ipad seem to be just random photos from the collection THEN the rest of the collection is in the correct order after that.
Do you have virtual copies in your collection?
Could you please send send me a LR Desktop +Mobile diagnostig log - best as a private message with a downloadable dropbox link
You can trigger the Lr Desktop diagnostig log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button.
The Lr Mobile app log can be triggered when you open up the settings and long press the to LR Icon a diagnostic log will be generated and attached to your local mail client. While opening the settings could you double check if you are signed-in?
Thanks
Guido -
I have Lightroom 4 and want to upgrade Lightroom 5 with a perpetual license, without buying creative cloud. Please how to do ? Thanks
Or wait a few weeks and get LR6, maybe? We’re up to LR 5.7 and there’s never been a LR somethingxzxz.8 so it would make sense that the next version is a payfor upgrade, again, with some sort of improvements and new features over LR 5. This suggestion assumes LR6 will be available as a perpetual license as an upgrade to LR 4, which I would expect, but you never know.
-
My Mum( a pensioner) is wanting to purchase both an iPhone and iPad. What is the best way for her to manage her data /calls/txt etc. obviously the cost needs to be as low as possible. Currently does not have WiFi but uses dongle
My Mum( a pensioner) is wanting to purchase both an iPhone and iPad. What is the best way for her to manage her data /calls/txt etc. obviously the cost needs to be as low as possible. Currently does not have WiFi but uses dongle
-
I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?
WOrks no different - download the CC app and take it from there.
Mylenium -
Have I lightroom 4 and Adobe Creative Cloud, since I synchronize them?
Have I lightroom 4 and Adobe Creative Cloud, since I synchronize them?
Hi Lidia,
Although Lightroom is included as part of Creative Cloud, images in your catalog still need to be stored locally on the computers hard drive and not online.
This FAQ might help answer questions regarding the two products:
http://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html
-Dave -
why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ
Hi There,
Kindly try the following steps:
Sign out and sign in to Creative Cloud app: Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
Thanks.
Atul Saini -
I updated my Photoshop to the Creative Cloud version and my purchased filters are gone
I updated my Photoshop to the Creative Cloud version and now all the filters I bought such as Nik are no longer listed. How can I get them reinstalled?
They are not gone they are just not installed in CC 2014. CC 2014 is version 15 of Photoshop yon must likely only installed them into Photoshop CC which is Photoshop version 14.
Maybe you are looking for
-
Pass selected values from a checkbox
hello everybody i was looking for a similar thread but i couldn't find the answer i'm need, so here's my question. i have an checkbox populated from a dynamic LOV. it is showing me the correct values, but i haven't been able to receive the selected v
-
Blank page display while executing Materials & Sales Order App in Fiori Launchpad Sandbox
Hi , I am getting blank page while trying to execute Materials app & Sales Order App in Fiori Launchpad Sandbox Fiori App to App Navigation in Web IDE - Part 1 Kindly help me to resolve this issue. Regards, Bharani
-
How to collect debug logs for custom module only in EBS by AppsLog.write?
Hi, Customer is trying to retrieve logs for their custom module (XXKCZ) and put it to /log/kcz.log by using AppsLog.write() method. (refer to sample code below) Customer has set these profile values in the application level and removed the values in
-
HI Friends, SQL> ED Wrote file afiedt.buf 1 DECLARE 2 TYPE VARRAY_TYPE1 IS VARRAY(10) OF VARCHAR2(10); 3 V_TAB VARRAY_TYPE1; 4 BEGIN 5 V_TAB:=VARRAY_TYPE1('SANKAR','BALAJI','SANA','PADMA'); 6 DBMS_OUTPUT.PUT_LINE('No of Elements in the Lists are :' |
-
Receive complete SOAP Envelope as message
Dear all I have a web service that I have to consume which has a signature value in the SOAP header. In order that I can validate the signature with the message I would like to receive the complete SOAP envelope as (XML) message (<envelope>...<soap-e