Had my iphone 4 stolen and now have iphone 3g but it wont restore and keeps coming up with error 1015! My laptop has the latest updated version of Itunes? Please help
I had my iphone 4 stolen and have been lent an iphone 3G, I have tried to restore the phone but its coming up with error 1015 and wont restore. I have the current Itunes software on my computer and there are no further updates to be done. Please help
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
From here > iOS: Resolving update and restore alert messages
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Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
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My itouch is disabled, when I tried to restore it, it came up with Error code 3094. Has anyone had this error code appear for them before and how were they able to fix it?
Thank YouSee SIMPLE easy solution for 1015 3094 3014 21 error
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My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?
Hi there Holly N,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
-Griff W. -
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So ive had iPhones for like 3 years, and this is the only trouble ive had, i just updated it to the new system and my phone will not restore. I updated my dad's phone last night before doing mine and i have tryed to restore it on three different computers and it keeps coming up with error 1. and i have no idea how to fix it. I have rang Apple and they didnt really help much so im hoping that someone here can? I kind of need my phone to be working tomoorw as i have school and dont live near school. thanks
I have this problem on my wife's 4. I see your comment is in 4S, my 4S is fine so far. Have you taken it to Apple or your service provider?
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TS3694 how come when i am restoring my iphone 3g is it coming up with error 1015
how come when i am restoring my iphone 3g is it coming up with error 1015 just as it is verifirying the software??? help me please
A simple search:
http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
iphone5 is in recovery mode and when i up date it on itunes it keeps coming up with error 21.
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
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