Had my ipod locked and put it on charger, now it will not even turn on and does not even register connected to the puter? Any ideas???

You just need to reset the ipod by holding down the sleep button and home button for ipod touch or the menu and centre button on others for about 10 seconds

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HT4623 i have restored my ipad and now it will not activate......any ideas

I have restored my ipad trying to update to the latest version and now it will not activate....... can anyone suggest any thing

Hi Griff W, Thank you for your response. I had found that article and did everything. I am on my MacBook Pro right now and this device, as well as my phone, smart TV, the Wii and Xbox are all reading our wi-fi connection (and I can see about half dozen neighboring networks). The issue with the iPad is that no list appears to choose from, much less forget and resign in. It worked fine before the update to iOS 5.1.1. I have tried everything I have read and could think about and come up with the "choose a network" with the thinking wheel just spinning and no list ever appears.
laine mac

My ipod touch will not let me connect to the itunes store and i am using a wifi connection

My ipod touch will not let me connect to the itunes store and i am using a wifi connection

allison i had the same problem to but then i figured out! You have to put in a credit card number so you can purchase a game thats free or 0.99 cents or higher then you have to fill in other stuff then press next on your ipod touch or computer then it says you have succesifully created an apple id! And i hope this information will help out!!

Installed Adobe dlm add-on and now Firfox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME!

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.

I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck!

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase. I have the automatic download turned on.

I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase ? I have the automatic download turned on.

Try contacting apple

I'm currently trying to import photos to my library from a memory card to my laptop. The import is stalled and will not allow me to stop the import, any suggestions?

I'm currently trying to import photos to my library from a memory card to my laptop. The import is stalled and will not allow me to stop the import, any suggestions?

Does this involve iPhoto in some way? If so, try using the Force Quit command. It's under the Apple Menu.

I restored my iphone but now it will not power on fully. The Itunes plugin appears. I plug it in and restore as requested but the phone never restarts like it says it will. I have done this several times now but nothing. Suggestions?

I restored my iphone but now it will not power on fully. The Itunes plugin appears. I plug it in and restore as requested but the phone never restarts like it says it will. I have done this several times now but nothing. Suggestions?

Sounds like time to take it back to Apple for repair.
Allan

I uninstalled Firefox once, reinstalled it and it ran. I had a problem so I did it again. Now it will not run and I get an error message saying that firefox is running and you can only run one at a time. I can't figure out what is running.

Because of a problem, I uninstalled Firefox once, reinstalled it and it ran. I had a problem so I uninstalled/reinstalled it again. Now it will not run. I get an error message saying that firefox is running and you can only run one at a time. I have uninstalled multiple times and can't figure out what is running. The is only one Firefox installed and it is not open. What does this mean and how do I fix it?

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]]

Due to a scam invading my server, Parental Controls is locked and I cannot add this site as blocked. Any ideas as how I can unlock parental Controls?

Due to a scam invading my computer recently, I cannot block these site in Parental Controls. This feature locks immediately and I must use Force Quit to close. Any ideas as to how to unlock Parental Controls? The two scams appear to be gone as I can now use Safari.

howdy my Scotch/Irish brother (I'm Irish descent - actually Norman invader, but hey)
I'm surprised you didn't ask our gracious Hosts to EDIT the live link in the OP's reply - seems very malicious indeed. I reported it already though asking that it be left as merely a domain name - can't save everyone when the ship sinks
buenos dias
ÇÇÇ

My ipod 5g says it is 1969 and will not let me connect to the internet

When I charged my ipod touch 5g and it turned on it said it's 1969 and won't let me connect to the internet. I've restarted my ipod, I've tried resetting all settings including network and I tried connecting it to itunes but it won't connect to itunes due to an unknown error. How do I get my ipod to connect to the wifi and reset to the correct date and time?

Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

I have had three devices and i have had my ipod stolen and wondered if i can find out the serial numbers allicoted to my account

How do you find the serial numbers of the devices that are with your account with out having the divice as it has been stolen

If you registered them: Your Support Profile for Registered Purchases.
What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
       Find My Mac can be used from Find My Phone at iCloud.com and via Find
       My Phone on your iDevice.
      The following is third-party anti-theft software:
           1. STEM 2.1
           2. MacPhoneHome 3.5
           3. MacTrack 7.5.0
           4. VUWER 1.7
           5. Sneaky Bastar* 0.2.0
           6. Undercover 5.1.1
           7. LoJack for Laptops
           8. Hidden 2.0
           9. Prey 0.6.2

HT2480 just updated to ios 7 and had to change my password on my exchange account, now it will not recognize my new password

Just updated my iphone 4 to ios 7.01 and had to change my password on my exchange account. My exchange account will not verify the new password even though they are the same for both laptop and iphone

Hi,
It should allow you to change the password in Settings > Mail, Contacts, Calendars > your account > Account > Password > Done
Or you can try to remove your account and add it again in Settings > Mail, Contacts, Calendars > Add Account > Exchange
Hope it helps

My ipod nano will not work unless connected to the internet - what can I do

I have just downloaded music, pictures, etc., charged the battery and safely disconnected, but my ipod does not respond after the eject from I-tunes. What can I do to find out how to get it to work?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

When i tried to hook my macbook pro up to a projector to show a dvd, the screen on the computer and projector screen went black as if it were trying to connect. yet it didn't show up. The dvd played when it wasn't connected to the projector. any ideas?

When I tried to hook up my macbook pro to a projector and play a dvd, the dvd wouldn't work. I would only get an error message. The dvd worked when it wasn't connected to the projector but doesn't work when it's connected. It just shows a blank screen as if it's trying to connect. Also, the connection works when I don't play the dvd. Any ideas?

Hey there lynmrigg,
It sounds like have an HDMI to VGA adapter connecting your MacBook Pro and your projector but the screen on your computer goes black and no image appears on the projector. I would use the troubleshooting in the following article to help resolve or isolate the issue here, named:
Apple computers: Troubleshooting issues with video on internal or external displays
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling

Had my ipod locked and put it on charger, now it will not even turn on and does not even register connected to the puter? Any ideas???

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