Had my XP o/s replaced and now unable to sync with Firefox Favorites on the web - does not recognize my account name and password.

I am after having my XP operating system refreshed trying to regain access to numerous favorite bookmarks held on the internet server(s). I have tried sync'ing via the Firefox mechanism but it does not recognize my account name or password. It is possible I used another software other than Mozilla's to back up my Favorites in bookmarks. However, baring that, I cannot access all the data in order to reconnect to it.

'''''"... But I have my laptop next to me, signed in to sync ..."'''''
Which version of Firefox?
Firefox 29 brought a new version of Sync ''[a year ago]'', so if you are using an older version of Firefox on that laptop, see this KB article - [[How to update to the new Firefox Sync]]
You'll need to update Firefox on that Laptop to continue using Sync on it after updating your Sync account.

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