Had phone call call from "LogMeIn Rescue" claiming there is asking attempts on my Mac. Wanted to take control of set to 'fix' it. Are these people legit they are obviously offshore. Thanks

Had an offshore phone call from LogMeIn Rescure claiming they had messages there were hacking attempts on my Mac. Wanted to control myh system's fix' problem. Are these guys legit??

No reputable company will call you for this purpose, they're crooks, trying to steal from you.
Ignore them.

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Does anyone know where the iWeb data files are located or what they are called? I can't find them. I looked in Finder for files named the same as my website, but found nothing. Any help would be appreciated.

Does anyone know where the iWeb data files are located or what they are called? I can't find them. I looked in Finder for files named the same as my website, but found nothing. Any help would be appreciated.

If you erased or replaced your hard drive since iWeb was cancelled, then they are gone. Otherwise, if you have maintained backups then check those.
Usually such files are in the /Home/Library/ folder or a sub-folder.
Exposing the /Home/Library/ Folder
Pick one of the following methods:
A. This method will make the folder visible permanently. Open the Terminal application in your Utilities folder and paste the following at the command prompt:
chflags nohidden ~/Library
Press RETURN.
B. Click on the Desktop, press the OPTION (⌥) button, select Library from the Finder's Go menu.
C. Select Go To Folder from the Finder's Go menu. Paste the following in the path field:
~/Library
Press the Go button.

TS1702 I just paid ten dollars for an app called flash detect. It is a total scam ... I want my ten dollars back. How can apple allow these apps on their store???

I just paid ten dollars for an app called flash detect. It is a total scam ... I want my ten dollars back. How can apple allow these apps on their store???

You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

Hello, Last night my phone was stolen from the staff of the restaraunt i was eating at and wanted to know what is the best way to get my phone back? Or can you give me other options, please?

Hello, last night my phone was stolen from the staff of the restaurant i was eating at and wanted to know what is the best way of going about getting my phone back or do i have other options for a new Iphone, thank you very much.

Click here for information; you can also contact the restaurant.
Apple won't give you a discount on a new one, but your insurer or wireless carrier might.
(126630)

I lost my movies....they told me I had to change my security code when I bought another movies. now I lost all the other ones. And I cna't understand the instruction. They are wayyyy over my head.

oops...I wrote it all in above. here it is again. I bought a movie. then they told me I had to change my security code because they said it hadn't been used in long while. so I did and now I can't find my movies from the other file. Same name. new code. Whaaa..It says there are instructions somewhere but they are so far above my head I am in tears. I don't understand a word of it.. There must be an easy way to just bring them over to new setup. I am your grandmother so be nice.

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

Hi, i downloaded ios 5 to ipad 2 and when I rebooted, all 2000 emails that i had recieved, read and trashed are downloading again. They are coming through 25 at a time eaach time I check mail. How do I stop this happening?

Hi, i downloaded ios 5 to ipad 2 and when I rebooted, all 2000 emails that i had recieved, read and trashed are downloading again. They are coming through 25 at a time eaach time I check mail. How do I stop this happening?

Use your PC to sign-on to your mail service using the browser interface they provide. Delete all the e-mails you don't want on the server. That will prevent the iPad from downloading them.

TS1315 when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an unrecognizable format. It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic.

when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.

I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
However today I tried to download six photos.
None would download including several others for a total of 21 that would not download.
Since I had just installed a new powered hub and added three new external 4T hard drives, I got concerned that it was the hub. Then got really worried that I'd have problems with the data I have been backing up.
However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
(1) Put a fresh battery in the camera - same results
(1.5) Used a different port in the new hub - same results
(2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
(3) Tried again using the cable - still same error
(4) Changed cables - my husband has the same camera - still same error
(4) Put the card in his camera with his cable - still same error
(5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
(6) Moved the offending one image to the Trash while the card was in the card reader
(7) Put the card back into my camera and used my cable. iPhoto had no error and displayed the message there are no new photos.
Conclusion:
Not the camera
Not the cable
Not the hub
Must remove bad photo from the card
However, I have not had to do that before. I went through several imports on vacation when there was one bad image and just ignored it each time.
Any idea why this is happening now?
Thank you

I just got a new I Phone 4S and my volume is all the way up but the other person sounds far and i could bearly hear them. i checked all settings and they are all up as high as they can go

I just got a new I Phone 4S and my volume is all the way up but the other person sounds far and i could bearly hear them. i checked all settings and they are all up as high as they can go. This is my first I Phone and don't know if this is normal for this phone

Hi Flex,
Congrats on the first iPhone. This is not normal. First check if moving the volume up or down either way has any impact on the sound. Then see what happens while on speakerphone. If you can hear ok on speakerphone, and there's no change from the regular earpiece with the volume changing, check with the carrier you received it from or the Apple store you purchased from. They will have other things to look at for you.

HT204053 i restarted my apple id email because i deleted my old email.. but now my phone won't backup to icloud because it's asking for the password to the old email. How would i fix this?

i restarted my apple id email because i deleted my old email.. but now my phone won't backup to icloud because it's asking for the password to the old email. How would i fix this?

If your phone is signed into your old iCloud ID ("email"), you need to delete the existing account then sign back in with your new ID. To do this go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1386 i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.

i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.

No there's not. Otherwise that wouldn't be very secure, would it?

I have dragged 2 files to the trash bin but I cannot delete them from the trash bin. It keeps telling me these files are in use when they are not. How do I delete these files? One is a txt file and the other is an xls file

I have dragged 2 files to the trash bin but I cannot delete them from the trash bin. It keeps telling me these files are in use when they are not. How do I delete these files? One is a txt file and the other is an xls file

From the Finder menu select 'Secure Empty Trash'. If this or the suggestion above doesn't resolve the problem take a look at the various suggestions in this link:
http://www.thexlab.com/faqs/trash.html

We have 2 Galaxy 4 phones that are exactly alike. They are 2-3 minutes different in the time. We share the same network.

We have 2 Galaxy 4 phones that are exactly alike. They are 2-3 minutes different in the time. We share the same network.

That's pretty strange, runjudy. Are you looking at the time on the weather application or on the top right corner of your phone? If you reboot the phones, do the times sync up? Make sure the devices are both set to automatic in the Date and Time Settings: http://www.verizonwireless.com/support/devices/knowledge_base.html/77713.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

How can I attach several images to my Outlook Mac 2011 email message and have all of the images reduced in size while they are being sent out. Thank you

How can I attach several images to my Outlook Mac 2011 email message and have all of the images reduced in size while they are being sent out. Thank you

https://discussions.apple.com/message/11994130#11994130

I have moved and changed ISP from Brighthouse to Verizon. I am receiving my icloud emails, but the senders are receiving messages that they are undeliverable. I can't find the cause or solution to the problem. Any thoughts?

I have moved and changed ISP from Brighthouse to Verizon. I am receiving my icloud emails, but the senders are receiving messages that they are undeliverable. I can't find the cause or solution to the problem. Any thoughts?
PS. I have deleted Roadrunner accounts, and reset new email account.

You can't. The only way to get songs in the Music app is to sync from a computer or to download from iTunes.

Had phone call call from "LogMeIn Rescue" claiming there is asking attempts on my Mac. Wanted to take control of set to 'fix' it. Are these people legit they are obviously offshore. Thanks

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