Had the Goonsearch malware a while ago. Deleted, PC cleaned, etc, but 'Search the Web' (Goonsearch) option still appearing as a search engine. Can't remove!!!

I've tried removing it, and it does disappear - but reappears the next session...

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

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Storage full message appears on my iphone 5 while I have 20gb free,I deleted all my pictures,a lot of apps and it still appears and it say to manage my storage on settings to buy more space ,what do I have to do?

storage full message appears on my iphone 5 while I have 20gb free on my ICLOUD,
I deleted all my pictures,a lot of apps and it still appears and it sayS to manage my storage on settings to buy more space ,what do I have to do?
I used to have a lot of pictures and a lot of app,I deleted most of it and the message still appears and alway says to buy more storage as I still have 20gb free.

icloud storage and device storage are very different.
go to
settings>General>usage
you can then see the two seperate entries.
icloud storage is for backup of settings and such, device storage is for apps, music, books and such.
you cannot load more onto the device if it is out of space.

I had the group messaging option on my phone last week, restored my phone to an old back up and it's gone! How do i get it back!?

Help! I had the group messaging option on my iphone 4S but restored my phone to an old back up and since then the group messaging option has disappeared - how do i get it back?

"If VoiceOver is on and the screen is black, but you can still use the device by pressing volume up and volume down, you may have screen curtain on. Try triple-tapping using three fingers on the device display to turn off screen curtain. Or connect the device to iTunes"
http://support.apple.com/kb/HT3577?viewlocale=en_US&locale=en_US

My iPhone with 40 or so percent randomly shuts down with iOS 7 and 6. Often with the camera app stating the phone is out of battery. Moments later I turn it back on and the same battery life still appears.

My iPhone with 40 or so percent randomly shuts down with iOS 7 and 6. Often with the camera app stating the phone is out of battery. Moments later I turn it back on and the same battery life still appears. It sometimes happens over and over until I leave it alone for a while (still not charging), and then it works.

I think you might get a new phone instead of repairing it as it takes time and you said the repairing center is far from your living place

When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

I am tring to installe OS X Mavericks. When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

Open up your Finder and click on Go on the top menu bar. Select Computer and then double click Macintosh HD. In here delete the backup folder. Might be called backups.backupdb.

I updated to a new version of pages and the old icon is still appearing on my dashboard...Where do I find the new pages icon??

I updated to a new version of Pages but the old icon is still appearing on my dashboard. I know it updated b/c it shows it did in the app store. But I can't find the new icon.

swpovemba wrote:
...in my DOCK...and I found it. Thank you.
You're Welcome. Glad you got it sorted.

I have recently upgraded my iPad 2 to iOS 7 and I have lost 3 app icons. The apps still appear in settings, so I can't reinstall the app as they're already there. I've tried uninstalling and reinstalling via an iTunes sync, but it hasn't helped.

I have recently upgraded my iPad 2 to iOS 7 and I have lost 3 app icons. The apps still appear in settings, so I can't reinstall the app as they're already there. I've tried uninstalling and reinstalling via an iTunes sync, but it hasn't helped. The 3 apps are bbc iplayer, itv player and sky go.
Can anyone help please?

Have you checked to see if the Apps have been placed in an App folder?
Try swiping down from the middle of the screen so the search bar appears. Type the name of the App and if the App appears it is indeed on your phone.
You could also try restarting your device by holding the power and home button until the Apple logo appears.

I see this was not answered or any info on the web site so I will ask again "How do I completely remove CC from my computer"

I see this was not answered or any info on the web site so I will ask again "How do I completely remove CC from my computer"?
And don't talk about CC cleaner.
Howard

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923

My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?

My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?

We'll need to know more to beable to help. Do you want to try to restore your photos from your iPhone to your Mac, or try to recover the photos from the old iPhoto Library on your Mac?
What is the situation of your Mac now? In hat way did it crash? A hardware problem with the drive? Does the system not start properly? Does iPhoto not launch? Do you still have the iPhoto Library on your mac or a backup, so we could try to rescue the photos there?
What versions of iPhoto are on your iPhone and your Mac?
however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
On the iPhone you cannot access the "package contents" - IOS hides the file system from the users. To restore photos from your phone share all iPhoto photos to your Camera Roll, that are not already in the Camera Roll, and then connect the iPhone via USB and import the Camera Roll to iPhoto or Image Capture. Or use any of the other sharing methods described on thos manual page: see: Ways to share photos http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnk7d8f763e
To retrieve photos from a corruptrd iPhoto Library on your Mac we need to know the version number and more about the "crash" you experienced, the state of your mac, the system, the data. Please post back with more details.
-- Léonie

Hello i have installed above CC and without my knowledge the machine has now adobe cc and cc 2014 how can i remove the CC and move the lug ins to the new CC 2014

Hello
i have installed above CC
and without my knowledge the machine has now adobe cc and cc 2014
how can i remove the CC and move the lug ins to the new CC 2014

Hi
well could you confirm me, the plug-ins you have installed in Photoshop cc, are you able to use the same in the Photoshop cc 2014
you just have to remove the Photoshop cc from the add or remove program in the control panel
and you can go to this link and copy all the plugins to the Photoshop cc 2014
http://glyndewis.com/plug-ins-adobe-photoshop-cc-2014/

HT1711 I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?

I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

HT1414 Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on :(

Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on

You can try recovery mode to see if you can revive the iPad.
http://support.apple.com/kb/ht4097
Have you left the iPad charging for a couple of hours or so to be sure?

I updated iPhoto but the app store still shows that red 1, how can I remove it?

I updated iPhoto but the app store still shows that red 1, how can I remove it? I can't right click, i cant do anything to get rid of it.

Nope that's not it, I always use that particular ID, but the @me.com portion of the Apple ID is missing when trying to download from the App Store on the Phone.
It is grayed out inside the App Store app so I can't change it there and I already changed it in the settings.
The entire Apple ID is fine in the Settings so I don't get why the App Store ID is different and missing information.

What are the web host options that will work with iWeb?

What are the web host options that will work with iWeb?

Most website hosting services will work with iWeb created sites so long as you choose a Linux account.
If you are new to FTP, you should choose a host who has good 24/7 tech support in your language of choice.
A couple of examples are shown here...
http://www.iwebformusicians.com/iWeb/Website-Hosting.html
The first one allows a trial period and a 30 day money back deal. The second has a free version which you can subsequently upgrade to a paid one with more facilities once you are satisfied with its performance. This means you don't have to commit or pay until you are satisfied and have learned the techniques.
iWeb gives you two options for publishing via FTP...
http://www.iwebformusicians.com/iWeb/Publish-Website.html
The latter method allows you to add tags for SEO...
http://www.iwebformusicians.com/Search-Engine-Optimization/SEO.html
... and to optimize iWeb's bloated code for faster download performance in the browser...
http://www.iwebformusicians.com/Search-Engine-Optimization/Optimize.html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

I keep getting Alarm popups saying that it cannot send msg using the server null. I think I have disabled email (I use Gmail) and the calendar however I still get these popups and I can't close them?

I keep getting Alarm popups saying that it cannot send msg using the server null.
I think I have disabled email (I use Gmail) and the calendar however I still get these popups and I can't close them?
How can I disable the Alarm popups?
Thanks
Brian

OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Google Mail recently implemented additional security measures "for your protection" of course. The manifestation of that may be the requirement to create a unique, "application-specific" password for each one of the various Google services you may use. That requirement probably includes Google Mail. So if the above Apple Support document doesn't resolve the problem, research Google's application-specific password requirements, and how to configure Mail to use it.
I asked the Hosts to edit or obscure the email address in your post.

Had the Goonsearch malware a while ago. Deleted, PC cleaned, etc, but 'Search the Web' (Goonsearch) option still appearing as a search engine. Can't remove!!!

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