Had to buy a book twice to download?

Just tried to buy a book and it did the adding transition animation putting the cover in my library but the status bar never loaded and stayed empty. I waited a few minutes, no wifi loading spinner at the top left so I tried to open the book and it faded away as though I had deleted it - I had not. So I went back to the store and it showed I didn't actually buy the book, no Downloaded tag, so I tried the purchase again and this time it worked. I'm quite leery of this because there was no error message that the sale failed. Anyone else come across this?

Did you check to check to see if it showed in the Purchased link under Quicklinks on the right-hand side of the iTunes Store homepage on your computer's iTunes, or the Purchased tab in the iTunes Store app if using an iOS device before buying it again - depending upon what country that you are in, and if the rights-holder allows redownload it, films can be redownloaded via Purchased whilst they remain in the store.
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I had to buy a movie twice before I could download it

I bought a $9.99 movie, but it refused to download. It still took the $9.99 out of my account, but I had to buy it again in order to watch it. Is there anyway I can get the $9.99 back because it just took $19.98 out of my account for a $9.99 movie -_-

Did you check to check to see if it showed in the Purchased link under Quicklinks on the right-hand side of the iTunes Store homepage on your computer's iTunes, or the Purchased tab in the iTunes Store app if using an iOS device before buying it again - depending upon what country that you are in, and if the rights-holder allows redownload it, films can be redownloaded via Purchased whilst they remain in the store.
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My books are not downloading from the app to my device

I have a app called fiction and when I buy the books they dont download.

I don't find an app called "Fiction". I see apps with fiction in the name so exactly what is the name of the app?
Typically you cannot download any content onto the iPad other than through the App store, iTunes or iBooks - although in the case of downloading ebooks, that would be handled in a web browser and you would need an account in order to download that content within that app. For instance if you use the Kindle App, the content is managed via your amazon.com account.

If I buy a book on my iPad, the download hangs when it syncs to my iPhone

Both devices are on the latest release of iOS. But nearly every time I buy from the iPad, the book will NOT sync to my phone unless I am using a wifi network, even though I can download other purchased books not on the iPhone without any problem when on 3g instead of wifi, even while the download of the recently purchased book is completely stalled. The stalled book shows as "downloading" but cannot be stopped, paused or made to resume.
Any ideas?

If you share the same Apple ID she can download it again on her iPad in the Past Purchases Tab of the iBooks Store, just find the book in the purchased section and download it again.
If she doesn't use the same ID, you cannot share the book.

I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of yo

I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write

dedegodoy wrote:
I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write
What does that mean? What is your technical support question?

Had to buy a new computer and not able to download my ITunes purchases

I had to buy a new computer and I am not able to download my old purchases. I didnt back up my purchases on my old laptop. What can I do to download my old purchases? Thank you

+I didnt back up my purchases on my old laptop.+
Woops, big mistake not backing up, since you only get ONE download from the store; no more downloads will be coming to your new PC.
Do you at least have your purchases on an ipod? You could authroize the new PC, then do itunes menu > file > transfer purchases from ipod.

Can I buy a book online via Kindle and download it onto my Macbook Pro and my I-phone 4s?

Can I buy a book online via Kindle and download it onto my Macbook Pro and my I-phone 4s?

Provided that you have Kindle software on all devices yes.

TS3682 I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken scre

I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken screen? $500 the first buy and then another $299 plus tax for the swaped out one that I can't restore with my backup data.

I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup.

My yahoo emails got wiped off and I had to access my email for my booking reference. Had to buy new ticket. Can I get compensation?

Hi,
I would really appreciate some help. I had to catch a train yesterday and I had previously bought my tickets online. I had to access my booking reference before I could collect my tickets at the station. I found- to my horror- that my yahoo emails had been wiped clean! Curiously enough, my other email was unaffected. I had to buy a new ticket which was very expensive. On getting home, I checked my email and found that it was unaffected, so it must be a problem with my phone and not the email itself. May I know I can get my emails back and if I can claim compensation for my tickets? Very unpleasent experience!
Best wishes
RL1

This is almost exclusively a user to user forum, but for what it's worth I doubt you can get reimbursed. There are various things that might have happened. It's the nature of the digital world, not just BlackBerry.
Going forward save important emails to the device. It would be wise to copy and paste critical information into notepad, just in case.
- Ira

Re: I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.

Hi I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.

Try force quiting the app. From the users guide:
Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds
until a red slider appears, then press and hold the Home button until the app quits.
You can also remove an app from the recents list to force it to quit. See “Opening and
Switching Apps” on page 23.

I have had to buy a new pc (windows) and have downloaded itunes but my music is not in my library when i sign in

I have had to buy a new laptop because my old one crashed.(windows 7) . I have downloaded itunes but my music is not there when i sign in. Help

Your library is on your old Laptop on the HDD.
iTunes keep is library on your HDD (hard disk) maybe you can take out the HDD of your crashed laptop and recover your music files
To have a libray on the net (or cloud) you can use in the future iTunes Match, he upload you library on a cloud (on the net) with your account. So you can share and enjoy your music everywhere.
Hope i help
Julz

HT4059 I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?

I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?

Review your purchase history to ensure that you were charged twice.
http://support.apple.com/kb/HT2727
If you believe that you were incorrectly charged, contact iTunes support here:
http://www.apple.com/support/itunes/contact/

Buying a Book via Aperture is the worst experience I've ever had

I have given up trying to buy a book via Aperture forever. I've wasted an entire day trying to get this done, and Ive gotten nowhere, I have spoken to Apple Photo Services numerous times and followed everything they said to the letter and on four occasions it has failed to "Upload to files to the server"
I have checked my account, tried different payment methods, tried different ISPs (one being a 100mbps synchronous fibre MPLS circuit, so it's nothing to do with speed), I have deleted the Aperture keychain entry, exported the book to a separate library, even tried it on a different machine and still nothing.
I now have 4 orders currently "processing", at £58.94 each, so currently Apple have over £200 of my money authorised for transfer.
It is a real shame that Apple ignores these forums, and that Aperture is such a neglected program. At least I am not trying to run a business using this POS.
Part of me wants to go on an Aperture training course just to shout at someone from Apple.
Anybody know of a good 3rd party book printing services that can use the PDFs output by Aperture?

Once the book is printed you then have the frustration of tracking the book from the printworks near Prague, travelling for approximately 3 hours a day, eventually taking about a week to travel the 900 or so miles to the UK, if it gets stuck in Germany on a Friday evening it will not move again until the Monday morning.
Only one class of shipping is supported "Snail speed" it would be very nice to opt for a faster speed.
However once the book is handed over to the final recipient the obvious pleasure they get from it is fantastic compensation for the niggles.

I had formatted my mac book pro few days back

I had formatted my mac book pro few days back & before doing so i had copied the iphoto library & backed it up on a external hard drive. After formatting i installed the mountain lion & i see there was no iPhoto so i had to buy & download again. Once done with this i copied the iphoto library into the picture folder & also did open it with the iphoto. This is about 25 gb og my photos. So thn i deleted the backup in the external hard drive. But now today after couple of days i open my iphoto & i see no photos at all, there is absoulety nothing. dont know where all my photos are gone . & i have deleted my trash couple of times in the last few days. Is there any way to retierive these photos.I am lost.. n totally heart broken. Please help.

No
And there was no reason to pruchase iPhoto again - it comes with yooru computer and could have been installed form the original source
since you have no backup the only possible way to recover your photos (but not your iPhoto library) is disk recovery software like file salvage
Not having a backup means that you are 100% Guarenteed to lose all of yoru files including your photos sooner or later - thingk do happen - in fact one probably just did - you must always have good backups (I have three) if your photos and files are important to you
LN

How can i get a book which i download on ipad to my pc?

I buy a book on my ipad, how can i get it on my pc? Thanks

Interesting digital copyright experience: I was on my MacBook Air and reviewing available Kinldle format digital books from our local library and borrowed a book that 'by copyright' could only be delivered via USB. My MacBook Air was of course connected to my home WiFi router (ie. not connected via USB) and the book was downloaded to the MBA. Then I attached the USB cable from my Kindle to my MBA and transferred the Kindle digital book to the Kindle for reading. Bottom line, I could not simply have the book delivered wirelessly from the library via Amazon via WiFi or 3G to my Kindle ...but I instead had to make the last part of the digital transfer via my Kindle USB cable. Now what exactly was protected for the Author via this copyright restriction?

Had to buy a book twice to download?

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