Had to change Apple ID, now can't get icloud

We have 9 devices, I have changed the iCloud ID on my Mac Pro but can't get other devices to change.   The ID in cloud is grayed out. 

To change the iCloud ID on your iOS devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the changed ID.  If you have any photo stream photos that you want to keep on the device, save them to your camera roll before deleting the account.

Similar Messages

  • I changed my apple id now can't access iCloud

    I got hacked, the support center gave me new I'd with new email. Now I can't access iCloud because it is stuck on old Id, help please I don't want to lose everything from pictures to downloaded apps. How do I access iCloud with new email and Id? How do I change iCloud Id and keep everything?

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • I changed my password, now can't get my Mail!

    Oh help. I couldn't remember my password when I logged into the community, so I had an e-mail sent to me and re-set it. I made sure to copy down the password. I successfully changed it and was able to post my question (in another topic than this). Then I changed the password under Preferences in Mail, then sent myself a test e-mail, but I never received it. So I logged into iCloud with the new password, and was successful, and my test e-mail was there. I tried changing the password again in Mail but still can't get the test e-mail on my notebook! This isn't a matter of having copied the password wrong, because I cut-and-pasted it as I normally do when I change a password, and I still have the original password which I had typed in a blank e-mail (I don't know if that's a safe way to do it, but it's what I did).
    I do hope you can figure out why Mail isn't accepting the new password when iCloud is!
    Thanks,
    Lizzy

    That was helpful but it didn't solve the problem. There were two red dots, now only one, though I copied and pasted the same password in both places. (I don't recall having to change the password in two places before).
    The red dot next to smtp.mail.me.com:(myname) disappeared
    The red dog next to smtp.me.com:(myname) is still there. It says, "trying to log in to this SMTP account failed. Verify that the username and password are correct."
    Thanks,
    Lizzy

  • Changed yahoo password, now can't get mail on iphone 4S, how do I fix?

    Had to change a yahoo mail password today and now cannot get/send mail on iphone 4S so does anyone know how I can fix it?  Thank you for help

    did you make the password changes on your phone.   Go to settings - mail - account - yahoo - enter the password for your incoming and outgoing mail server.
    Or just delete the account and re add with the new password.

  • Changed Apple ID and can't use icloud

    okay, so basically today I changed my Apple ID and password. hours after changing it, my iMessage was not working. turns out my icloud is no longer working since I change my Apple ID. in icloud settings, it says my old Apple ID and it is greyed out and I can't change it. I have read that changing my Apple ID BACK to my original ID and password, and then deleting my icloud account, then switching my ID again would work. the problem is, that email for my old ID is "inactive" meaning I can't get emails, or the verification one. when I had tried that, because I couldn't get the verification emailI called apple and he said give it 24 hours to update, but from what I'm reading, that won't work.  I also do not remember my security questions since they were made years ago, and my rescue email or  whatever it is called is also inactive. I keep getting a pop up to log into icloud with my apple ID, and it asks for the password for my OLD ID, which obviously will not work since I changed it.  I think I might be stuck here.

    You need to do the following:
    1.     Log into Manage your Apple ID and change your Apple ID using the EDIT button back to your old email address. This is temporary. Do NOT verify it, do NOT change the password: Apple - My Apple ID
    2.     Go to Settings>iCloud, scroll to the bottom of the screen and click on Delete Account. Type in your current Apple ID password when asked, and follow the prompts to delete the iCloud account
    3.     Sign out of Messages: go to Settings>Messages>Send & Receive, click on your Apple ID, and then on Sign Out
    4.     Sign out of FaceTime: go to Settings>FaceTime, click on your Apple ID and then on Sign Out
    5.     Go back to Manage your Apple ID and sign in with the old Apple ID and your current password. Change the Apple ID back to the new email address. You may need to verify it again
    6.     Go back to Settings>iCloud and sign in with your new ID
    7.      Do the same with Messages and FaceTime
    Cheers,
    GB

  • I changed the email address for Apple ID, but can't get iCloud to change. I no longer have access to old email.  It keeps popping up wanting password for old account. What do I do"

    How do I change Apple ID in iCloud?  Can do iTunes but not iCloud. I no longer have access to old email account. Thanks!!

    Hello there, DonaSD.
    The following Knowledge Base article provides some steps for you to resolve your issue:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Changed Apple ID - now can't log into my iPad

    I changed my apple id because my email address changed. Now, I can't login to my iPad because iMessage is prompting for a password for the old apple ID. It won't login, or cancel, and because it has focus, I can't login to the iPad, nor can I shut it down... I'm stuck.
    Is there anything I can do to get my iPad back?

    uh... http://support.apple.com/kb/ht1430

  • Changed AppleID password, now can't get SMS messages on Mac

    I changed my Apple ID password (which is also my iCloud and Messages password).
    Now I lost the ability to send or receive SMS messages on my Macs. Specifically the messages that show up as green in Messages.
    This was working fine on both my Macs (desktop and MacBook Air) before i changed the password.
    My iPhone phone number is listed on the Accounts page on Messages preferences on the Macs.
    Any suggestions?
    Thanks!

    Figured it out.
    It is called Text Message Forwarding" and there is a option for it in the iPhone Messages preferences.

  • I had to change my email acct and do not have access to the original one my icloud, iTunes,etc have. I changed it and signed out and was able to successfully change to the new email on iTunes and Apple ID. However, I can not get icloud to change over and.

    I can not get icloud to let me change the email to my new acct???

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    If you are referring to an iDevice, sign out of your new Apple ID and sign back in with your old one - they should all be there.

  • My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

    My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

    The standard Apple warranty is 1 year. I believe you can purchase AppleCare+, which extends the warranty to two years from the date of purchase. This extended warranty needs to be purchased within 30 days of the purchase date for the phone.
    If you have the extended warranty, you may be able to get a replacement phone at no cost. You will need to make an appointment at an Apple Store Genuis Bar and have them take a look at the phone.
    If you did not purchase the additional warranty coverage, you should be able to purchase an Out-of-Warranty replacement, which is $199 for the iPhone 4S.
    ~Lyssa

  • Had to Change Apple ID.  Lost all Messages.

    Had to change Apple ID because I no longer have access to the email address that I had been using for my Apple ID.  Now i have lost all my Messages on my Mac.  Is there anyway to get them back?  If not, is there anyway to save the Messages that are on my iPad before I make the change on my iPad and lose the messages forever?

    HI,
    iMessages are linked ti the ID that was used.
    On the iPad they are Gone.
    If you have a Mac then in Mountain Lion OS X 10.8.2 you can use the same Apple ID
    Then in the Preferences > Messages you can choose to Save History on closing the conversation.
    The Chats/Conversations  are then Saved on the Mac (in ~/Library/Messages/Archive)
    9:48 PM      Wednesday; November 14, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • My email account was hacked. Had to change email password, now unable to send email from my ipad

    My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!

    Hi Skiddishchloe,
    I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Sincerely,
    - Brenden

  • I had to change computers. Now when i plug in my ipod i get a message That it is synched with another iTunes library. It only offers the option to erase and synch with the new one. How do i find and get back to the original library

    I had to change computers. Now when I plug in my iPod I get the message.  My iPod is synched with another itunes library. How do I find and synch with my original.

    You need to Copy the iTunes from the Other computer or its Backup, to your New computer.
    Also, See here for...
    Download Past Purchases
    http://support.apple.com/kb/HT2519

  • My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

    My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
    So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

    Hi ccharat,
    Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Delete Account, then tap Delete to confirm.
    Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    I hope this helps,  
    -Joe

Maybe you are looking for