Had to change my password, than i can not update the software since you have not owned the jajor version of this software. What does this mean?
I could not log into itunes because it said need correct password. So i changed my password and not i can not update my apps. It is like i set up a different account. the message i receive now is " can not update this software since you have not owned the major version of this software" I do not know what to do. please help.
I already fixed mine, i used my other apple id to resume its update
Similar Messages
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You can not update this software since you have not owned the major version of this software.??
I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
I have also read that the cause of this issue can be linked to two things.
One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
Any help would be much appreciated!
Cheers.I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.
Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari -
You can not update this software since you have not owned the major version of this software.
any soultions???Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
Incredibly frustrating.
Imran -
My kids did something to itunes and now I'm getting the error.
You can not update this software since you have not owned the major version of this software. This is the computer that we have always updated our apps on. Does anyone have any ideas for me?I have the same thing. It looks like it's the store. What is happening is that instead of the store showing you only the updates for the account you are logged into, it shows you the updates for all of your accounts. So if you try & update an app that was purchased with another account, you get that message. This is a pain, as you have to go through the apps individually (update all just gives you an error) , and then log out & into the other account again to get the rest of the updates.
Message was edited by: jrentzke -
What can I do to update iphoto app I keep getting this message:
'You cannot update this software since you have not owned the major version of this software?.Going from iPhoto v 8.x.x to V 9.x.x is called an upgrade and requires the purchase of iPhoto 9.
To go from v 8.1 to v 8.1.2 is an update and is free.
OT -
please help i have no idea what to do
you cannot update this software because you have not owned the major version of this software
Shouldn't give away the secret of how easy it is..... -
I've been having no problem updating apps on my ipod touch, but two days ago I started getting the above message, only for the FB update. I have deleted, reinstalled, reset -nothing helps. Apple support could not figure it out either, they said it's a 3rd party app (they did try to help me but nothing worked). The notification that there is an update won't go away as long as FB is on my ipod. Help!
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I can't update my apps because 'I have not owned the major version of this software' what is wrong?
Since a few days, I can't update my apps anymore via apps update. I am getting a message that says: you cannot update this software since you have not owned the major version of this software'. What is going on? BTW - I can update by going to the App Store, searching for the app, which is listed as ready for an update, and then clicking....
Thanks for any help,
CoosjeI did, thanks for suggesting.
1st attempt was a failure. All apps that didn't update on phone (ex. Acrobat Reader, Evernote, Google Drive etc) didn't update on my mac's itune store. same message and an additional one with try later error 100.
unrelated, (?!)
wrote to apple support indicating the problem (20-25 mins ago). no response yet, just confirmation email.
i changed my password (appleid), changed secondary email.
went ahead and logged-in again with new credentials across all devices, suprise - all apps downloaded fine.
glitch in the matrix?! -
I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id
I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
Can not update since you have not owned the major version of software.
The forums have multiple posts regarding the error "You can not update this software since you have not owned the major version of this software."
Apple's solution is to archive the message without any comment or solution. Some people mention that Apple does not want people to have multiple accounts. We have multiple devices, why would we not have multiple accounts. I do not want all of my sons games on my phone. Could someone please offer a solution without deleting my post like last time.Is this article of any help http://support.apple.com/kb/ht1495 ?
No idea why this has appeared three times
Message was edited by: King_Penguin -
I'm trying to retrieve or change my password for an OLD iTunes account. I no longer have access to the email account in question. Apple will not accept my birthdate. What to do?
send an e-mail to the iTS customer service using this form, describe your problem and ask the folks there to help you sort it out.
JGG -
This pop up has been occurring about once a minute when I am on certain sites.
This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?
How do I get it to stop?-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History ->'' Time range to clear: '''select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies & Cache''' -> click "Clear Now"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Use custom settings for history" -> REMOVE Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working. -
Duplicate of [/questions/860865]
Question
I keep getting this pop-up every few minutes: "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?" I'm sick of it!!! How can I get rid of it???Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
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