Had to get a new phone trying to download my apps again and they wont load
New Phone everything is working fine but cant get my apps to load i go to the app store download them and they say installing but just sit there saying wating........
Help!!!!
Under the Apps tab for your iPhone sync preferences with iTunes - with your iPhone selected under Devices in the iTunes source list makes the various tabs for your iPhone sync preferences with iTunes avaialble in the main iTunes window - where you select what you want transferred to or synced with your iPhone.
Similar Messages
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Just got my new phone - tried to download from app store and screen has frozen. Help?
Just got my new iphone and tried to download Angry Birds from the app store. BUT screen has frozen. Any suggestions?
Reset the iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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my screen smashed so had to get a new phone, my phone hadn't been backed up since march is there ANY way at all I could retrieve my pictures and/or videos? from all of my holidays please any help would be much appreciated! Thanks
Strawbs12345 wrote:
Yeah but I can't upload them because there not on the phone?
Is that a question?
Photo stream pictures can be viewed only on the devices they were sent to. You can't transfer them back to your phone (or anywhere else). If you didn't back up or import the photos to a computer, and they are no longer on your phone, they're gone. -
I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?
What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases
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After updating iBooks on my iPad all my PDFs disappeared how do I get them back? I reinstalled the app again and they showed up and thn they disappeared, what is going on?
By reinstalling do you mean that you deleted the app and redownloaded it ? Deleting an app will remove the app and its contents. Do you have copies of the PDFs in the Books part of your computer's iTunes library so that you can sync them back ?
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I have bought a new macbook pro retina 13. I am not too familiar with Mac yet. I had an apple account with my iphone 4 which I stopped using a month ago. Now when I was trying to download the apps from that account but I dont know how to do this and I am unable to do so. I would be grateful if anyone can advise me with regards to this?
You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
The store on your MacBook is only for Macs. -
My hard drive on my mac book pro went so I had to get a new one. I had everything saved onto my external hard drive and I don't know how to resynch it to the new hard drive so my computer will have everything on it that it used to. does anyone know how to do this?
Are you recovering Lion or later Time Machine backup with a Lion or later machine?
If you are, then use this article:
http://support.apple.com/kb/HT4718
Other Time Machine restore options are here:
http://support.apple.com/kb/ht1427
Note, if recovering from a PowerPC Mac (iMac G5, PowerMac, Mac Mini G4, iBook, Powerbook), this tip is important:
http://discussions.apple.com/docs/DOC-2295
Otherwise use the recommended restore option with whatever backup software you used initially. -
We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads. Just not this particular one.
We have tried deleting and re-installing the apps and attempting the in-app purchase again. Still get error messages. Any suggestions?hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.
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Have old PC with Vista, loaded new version of iTune now I have DEP issue and iTunes wont load. Is there a way to download on old compatable 9.0 version of iTunes or is there a workable Dep fix?
You'll get a variety of earlier versions of iTunes here: Old iTunes for Mac
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How do I get my music from Itunes to my new phone? When I look up purchased in my itunes account nothing is there
Hello Jeffrey,
Congratulations on your new iPhone 5s! Also, thank you for the details of the issue you are experiencing with your purchased music
It sounds like you have tried the steps in the following article, and are not seeing your purchased music when looking in your Purchases:
Download past purchases
http://support.apple.com/kb/ht2519
If you are not finding your purchased music in Purchases, it may be that the music is hidden. Follow the steps below in iTunes on your computer to check if it is hidden and unhide it:
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
Note: If the item you are unhiding is not already downloaded on your computer locally, it will begin downloading automatically.
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are still not able to download the album, you can report the issue with this purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Someone please help me!!!
It may not back up to iCloud if it no longer has service. Suggest you back it up to your computer using iTunes instead. To do this, connect it to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Then go to File>Devices>Transfer Purchases.
Then when setting up your new phone, when given the option choose Restore from iTunes Backup and restore to this backup of your iPhone 4. -
I bough a iPod touch 5 with iOS 6.1.1. I bought it from a friend. When I tried to open a account with iCloud it says that all user Ids have been used. So now I'm unable to sign up for iCloud. Also vI just tried to download a. App from the App Store, and when I put in my password it says that my apple user I'd is disabled. Please help.
Welcome to the Apple Community.
Unfortunately once all the 3 iCloud accounts have been created on your device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer. -
Getting security message when trying to download free apps
It wants 3 security questions, but I try to choose a question, I get a blank screen and I can not download the app.
Tried going to the apple site but there are no 3 security questions there.
Annoying!
Canceling the security question leaves me without an app.
What can I do?
And yes, have done the reboot, App Store behaves the same.
Help!!!These are security questions specific to your account. You should call AppleCare and speak to account security to have them reset your security questions.
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I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
is my back up password different from my login password
Enter the Backup Encryption password that you created.
If you did not enable the backup encryption, the backup is corrupt and cannot be used.
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