Had to have a rebuild of my laptop....advice needed!

Had to have a rebuild of my laptop....have now lost all my music from my itunes, but I can't transfer back on from my ipod. Also had to register my laptop (same) as another computers, so now no music showing as purchased, though I have. Also have hours of uploaded music from my own purchased, legitimate CDs, but won't transfer from ipod...it says it will erase. So very frustrated....thanks mr technician! PLEASE ....help, advice needed!

I believe that if you do a clean reinstall from your HD's recovery sector (D) or Recovery disks, the hard drive sector C is wiped clean. Everything goes, apps, data, address books, music, pix, viruses
Is that what you did?

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I have adobe captivate on one laptop, I need it on another one as well. Does the license include a second download

How many computers can we have Adobe Captivate on with one license?

A sinfle user license allows you to have the software installed and activated on two machines.

Rebuilding Credit- Help and Advice needed please

Hello, i'm currently working on rebuilding my credit. There are 2 charge offs and 2 collections ( for those charge offs) on all three credit reports. I would love some adivce on the best course of action. I am in MA and the SOL is 6 years. Thank you! I do have positive TL's, the ones posted below are the only negative items on my report. I also have paper copies of my report just not with me right now. MyFico scores (FICO8) are currently EQ: 654 TU: 643 and EX: 648 This is what it looks like on Experian:Account 1:Account nameCOMENITY BANK/EXPRESSAccount numberXXXXXXRecent balanceNot reportedDate opened12/2006StatusClosed. PO BOX 182789COLUMBUS, OH 43218No phone number availableAddress identification number0000621071TypeCharge CardTermsNACredit limit or original amountNot reportedHigh balance$1,667Monthly payment$0Recent payment amountNot reportedDate of status02/2015First reported01/2013ResponsibilityIndividualCommentPurchased by another lender. Account 2:Account nameCOMENITY BANK/VCTRSSECAccount numberXXXXXXRecent balanceNot reportedDate opened04/2007StatusClosed. $1,171 written off.O BOX 182789COLUMBUS, OH 43218No phone number availableAddress identification number0788274468TypeCharge CardTermsNACredit limit or original amount$370High balance$1,171Monthly payment$0Recent payment amountNot reportedDate of status02/2015First reported04/2007ResponsibilityIndividualCommentPurchased by another lender. COLLECTION 1Account namePORTFOLIO RECOVERY ASSOCIATESAccount numberXXXXXXXRecent balance$1,668 as of 07/08/2015Date opened02/2014StatusCollection account. $1,668 past due as of Jul 2015.20 CORPORATE BLVD STE 100NORFOLK, VA 23502800 772 1413Address identification number0000621071 Original creditorWORLD FINANCIAL NETWORK BANKTypeDebt BuyerTerms1 Months On record untilMay 2019Credit limit or original amount$1,668High balance$0Monthly payment$0Recent payment amount$0Date of status05/2014First reported05/2014ResponsibilityIndividual COLLECTION 2Account namePORTFOLIO RECOVERY ASSOCIATESAccount numberXXXXXXRecent balance$1,172 as of 07/08/2015Date opened08/2014StatusCollection account. $1,172 past due as of Jul 2015. 120 CORPORATE BLVD STE 100NORFOLK, VA 23502800 772 1413Address identification number0000621071 Original creditorWORLD FINANCIAL NETWORK BANKTypeDebt BuyerTerms1 Months On record untilAug 2019Credit limit or original amount$1,172High balance$0Monthly payment$0Recent payment amount$0Date of status11/2014First reported11/2014ResponsibilityIndividual Also under the potentially negative items section is a capital one credit card that I had that was closed and I paid off and this is what it shows:Account nameCAPITAL ONE BANK USA NAAccount numberXXXXXXXXXXXXRecent balance$0 as of 07/17/2015Date opened02/2005StatusOpen. PO BOX 30281SALT LAKE CITY, UT 84130800 955 7070Address identification number0000220565TypeCredit cardTermsNACredit limit or original amount$1,500High balance$1,702Monthly payment$8Recent payment amount$0Date of status02/2013First reported02/2005ResponsibilityIndividual

The subcontractor left the bt socket off the wall, holes in my fresh painted skirting board as he didn't want to get his drill so tried to mount on the skirting, also tried to mount the modem on skirting! . He said do I want to mount it all!? I said yes due to the mess he was making of my new house. I'm field staff for a rival company so the mounting was no problem. But what he did do was use telco wire from x2 terminals from the I plate I think it's called to data socket. When ethernet plugged into socket my bb drops? Hence I had to take it away. When he left I was getting approx 40 meg throughput, this has dropped to 25 ish since. My brass rate is still 56.56 dropped from 58mbps. I have made good his damage so won't raise a claim. But if anyone could offer advice, that would be great. I would also like to communicate with a moderator if poss? Thanks

Hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

kaylsk1 wrote:
udated and its on 10.6.8 yet still no change
Your signature in 1st post was 10.8.2.
You went backwards?
Did you reformat and reinstall when you first purchased it?
If not I HIGHLY recommend you do that before you do anything else.

I had to re-install XP on my laptop. I installed itunes. Now I want to restore my music from backup CD's. But the option device under file is greyed out. I can't select restore from backup. How do I make the restore option active. I have an ipod nano

I had to re-install XP on my laptop. I then installed itunes again. Now I want to restore my music from backup CD's. But the option device under file is greyed out. I can't select restore from backup. How do I make the restore option active? i have an IPOD nano.

I think it's QuickTime player causing the problem, when I try to open it I get the windows error that an error has occured
Let's try swapping out your QuickTime again, taking a few extra explicit precautions this time.
Head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now download and save a copy of the latest standalone QuickTime installer to your hard drive. (We'll run the install from there rather than online.)
Latest Quicktime Installers … get the one that doesn’t mention iTunes
Switch off antivirus and antispyware applications prior to the install. Start the install by doubleclicking the QuickTimeInstaller.exe.
If that install goes through okay, restart the PC and try launching iTunes again. Does your iTunes launch properly now?
(If you get an error message on the QuickTime uninstall or standalone reinstall, let us know what it says. Include error message numbers if you're getting any.)

I had my schools iPad connected to my laptop on iTunes and then i looked at my iPad and i didnt have any of my apps. How do i get them back?

I had my schools iPad connected to my laptop on iTunes and then i looked at my iPad and i didnt have any of my apps. How do i get them back?

U must have synced with your library on your laptop thereby erasing the school apps , the only way to get them back on is by taking it back to school and get them to reinstall them back on using there library.

Hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elemen

hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elements 11 but does not exist more I had to photoshop elements 12 download I have done but accepter my serial code is not that my serial number is not existing database? ?

The download link for photo shop 11 is :
Download Photoshop Elements products | 11, 10
Download and Installation Help
Hope it helps you.
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Rajshree

Hello All, I have a Model - MacBook Pro Laptop and the screen recently turned grey giving me zero visibility or access to the computer. Has anyone else seen or had this problem? Is it fixable or should I get a new unit?

Hello all,
I have a Model - MacBook Pro Laptop and the screen recently turned the colour grey, giving me no visibility or access to the unit.
Has anyone had or seen this problem before? Can it be fixed? I had a repair guy from my local Mac Store take a look at it - he said I needed a whole new screen and top of the computer, but this didn't fix the problem. I took the unit home unrepaired, and a week later it was all of a sudden working fine.
What is happening with my Laptop? Once this happens (grey screen) does it mean that it's going to become a chronic problem?
Please advise....Thanks

It's kind of difficult to diagnosis your problem without a visual clue, because there is a (mostly) software based "gray screen" at boot issue.
But if you got the screen replaced, took it home and now it works, why the repair shop didn't get it working before it left the store is beyond me.
Unless the repair shop is a authorized apple reseller/repair, I wouldn't have taken it to them, and of you did, they should have fixed the issue right away.

I keep getting the message you can't sign in. I have an IMAC and a laptop. I signed out of my original laptop that had the program for a week. Computer was in the shop for a week, prior illustrator worked.

I have an IMAC and a Laptop. Adobe Illustrator was originally on an old computer. I signed out of that . Illustrator worked until I took my IMAC into the shop to be repaired. Now I am getting the Can't sign in message. It worked this afternoon after I contacted support and now it is not opening again.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
If this doesn't help:
which version?
which system?
what did they do at the Apple Store?

I had to replace the hardrive on my laptop. I have over 2000 photos in an album on my iPod Touch but I am unable to get the pictures off the iPod and back onto my computer. Suggestions?

I am in need of assistance with syncing photos on my iPod onto my laptop. Had to replace the hardrive on the laptop and I'm unable to get the photos synced from the iPod.

- If the photos were taken by or saved to the iPod just use the computer's camera/image capture software to get them from the iPod.
- If the photos were synced to the iPod you need a third-party program such as PhoneView of TouchCopy.

HT1386 I have had to have a new hard drive fitted to my Apple Mac and now I can't sync my music with my iPhone, it thinks it's a new computer. Please help, What do I do?

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Alan C

I keep this as a copy and paste. It's the same process for Mac as it is for a PC. Read it over and see what you think. Post back if you have questions.
The following was copied from this thread. This is essentially what you want to accomplish.
https://discussions.apple.com/message/11527071#11527071
1) Without connecting your iPad to your laptop, start iTunes. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your Mac and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on iTunes / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.
Read this thread and the support links as well. There are apps that you can purchase that will allow you to transfer photos from the iPad to your PC. Look at Photo Transfer App in the App store and you can search for others as well.
https://discussions.apple.com/message/13016026#13016026
This support site will help you with transferring iTunes music to your new computer.
http://support.apple.com/kb/HT4527

I had to have my hard drive replaced, and I lost my Firefox Bookmarks. I don't know if I ever had a sync account or not. Is tehre a means to access my old bookmarks?

My laptop hard drive crashed last week and I had to have it replaced. I had been using Firefox for about 18 months and had stored a number of GREAT websites for my career search. When I got my computer back from the shop, I had to reload all of my programs on the new hard drive. When I reloaded Firefox, t did not have my bookmarks, as i expected. The technicians that repaired my computer said that Firefox stores bookmarks remotely and i should be about to retrieve them. However, I never knew about the sync options. Hence, my guess is I am sunk. Any thoughts

"I thought I saved my songs to DVD, however I have no clue how to retrieve them"
Depending on whether you saved your files to DVD in folders or just as a group of files, put the DVD into your computer, open iTunes and go to Add folder to Library or Add File to Library. Navigate to the DVD and add your files back into iTunes: About the Add to Library, Import and Convert functions
"now I try to disconnect my ipod from itunes it says it cannot be ejected as it contains files that are in use by another application"
By any chance do you have McAfee ActiveScan or any other disk scanning software installed on on your PC? If so try switching it off before you eject.

Help I had to have my hard drive replaced!

Hi
Last week I had to have the hard drive on my laptop removed and replaced with a new one. I'll be honest I am not so good at tech stuff but did get an ipod guide book, and before comp went kaput I thought I saved my songs to DVD, however I have no clue how to retreive them. When I first plugged in my ipod and itunes window came up it asked me whether I wanted to replace the old library or something. So I clicked yes.
So I guess 2 issues. One is that now I try to disconnect my ipod from itunes it says it cannot be ejected as it contains files that are in use by another application. What does this mean?! And the other is trying to get my old library of songs back.
I honestly don't have a clue! But I need to disconnect so would appreciate any help asap!
Thanks

"I thought I saved my songs to DVD, however I have no clue how to retrieve them"
Depending on whether you saved your files to DVD in folders or just as a group of files, put the DVD into your computer, open iTunes and go to Add folder to Library or Add File to Library. Navigate to the DVD and add your files back into iTunes: About the Add to Library, Import and Convert functions
"now I try to disconnect my ipod from itunes it says it cannot be ejected as it contains files that are in use by another application"
By any chance do you have McAfee ActiveScan or any other disk scanning software installed on on your PC? If so try switching it off before you eject.

Itunes progress bar is not moving and music won't play. I also have no audio from my laptop at all. Any ideas? I am running windows 8.

Have had no previous problems with iTunes but for past two weeks my I tunes progress bar is not moving and music won't play.
I also have no audio from my laptop at all. Any ideas? I am running windows 8.

I'm having the same incredibly frustrating problem. I have 50-60 GBs of music and now literally ALL OF A SUDDEN most of my mp3s won't play in iTunes. Of the songs that do play, many of them sound garbled (almost as if you were listening to them underwater). As others have noted, the songs do in fact play properly in other media players (VLC, MPC, WMP, etc).
I feel like I've tried just about everything but I can't seem to fix the problem. Nor have I been able to find any viable solutions after hours of scouring the internet. Here is a list of the steps I've taken so far, in chronological order:
1. Closed/re-opened iTunes
2. Re-booted computer
3. Uninstalled/re-installed iTunes
4. Tried deleting songs from iTunes library and then re-adding them, but after dropping files into the library they don't show up at all, iTunes refuses to import them
5. Downgraded from iTunes 8 to iTunes 7
None of these things have helped at all and I am amazed that even after completely uninstalling iTunes 8 and then installing version 7 I'm still experiencing the same problem. And, on top of things, I've found that iTunes 7 is not recognizing the ID3 tags for many of the songs it does import.
My apologies for the length of this post. I just want to be specific and provide as much info as I can so that maybe we can find a solution to this thing.
So, any help would be greatly appreciated. Thanks!

HT4914 i recently had to have my computer mended, i didn't realize this would wipe all music i have downloaded from my cd's !! could anyone tell me if i subscibe to imatch and my computer goes again will it still have my cd music saved ? not very clued up

i recently had to have my laptop mended, didn't realize this would wipe off all cd's i had added to i tunes !!! i have seen the itunes match and wondered if i paid for this and put all my cd's on again and my computer goes wrong will this enable me to still have my music in itunes ? im not very clued up as you can see lol thanx in anticipation

If you had subscribed to iTunes Match, yes, everything in your iTunes Library that was a "match" can be downloaded again.

Had to have a rebuild of my laptop....advice needed!

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