Had to have my computer wiped clean due to virus infection. In trying to install acrobat 9, i get a message invalid serial number, even though it is the serial number in my account. What to do?
Had to have my computer wiped clean due to virus infection. In trying to re-install acrobat 9, i get a message "invalid serial number", even though it is the serial number in my account. What to do?
there is a lot of info at that link. by checking that link you'll see that serial number only works for the exact product for which it was purchased.
ie, if you purchase acrobat 9 std, you need to use acrobat 9 std installation files, not acrobat 9 pro.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Similar Messages
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After a virus, I had to have my computer "wiped". I cannot seem able to get my music back to my computer from my iPod touch. Help please
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?
The ipod is not a storage/backup device. It simply mirrors the selected content of your computer. The sync is one way - computer to ipod. The exception is itunes purchases: File>Devices>Transfer Purchases
You may be able to purchase 3rd party software to extract other content ( not supported by Apple). -
I managed to download to my desktop entered key etc but when I try and install the wizard says it was interrupted and not fully installed no changes made to the system try again later - did this loads of times - same response - anybody any ideas what Im doing wrong?
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Sorry I was away for a while – how do I run check disc on windows 8. The laptop is new and is an Aspire V17, I believe it has a high spec and therefore should have no issues??
Phil
(Phil Dickinson) -
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Hello,
The Boot Camp Assistant application helps you create the Windows partition and restart your Mac ...
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I recently had to have my computer hard drive wiped. I backed up all my I-Tunes music but now I can't find the DVD or CD. Is there any other way to get my music back? Thank you for your help.
Unfortunally not.
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I can't see the "none" option when trying to open an iTunes account even though I followed the procedure detailed in the apple website step by step. What is the problem?
jimka_2001 wrote:
What should I try next?
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every time i start my computer says update 3.6.12 ready to install. no matter how many time i have clicked install i get a message -- partail update not be applied. i all ready have 3.6.12 and cant get the thing to stop
It shouldn't be necessary to reboot the computer to complete an update.<br />
If a reboot is needed then that usually means that some (security) software is blocking files or you need elevated Administrator permissions.<br />
Run the Firefox program once as Administrator (right-click: Run as ... : Administrator).
If that still causes the same problem then remove the Firefox program folder to do a clean install. You need to download a fresh copy of the full version from http://www.mozilla.com/firefox/all.html -
I have restarted my computer numerous times and I get the message every time.
Run the Firefox program once as Administrator (right-click: Run as Administrator).
If that doesn't solve the problem then do a clean reinstall and remove the Firefox program folder.
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
* [[Software Update Failed]] -
Can anyone help?
First we need to know how much free space your windows 8 hard drive has.
Do you still have access to the computer with Windows ME? -
I can't get my iCloud to backup anything on my mac book pro. It allows me to log in, etc. but it doesn't allow me to do anything. Please help me out Apple experts!
Make sure you actually have a 2nd Generation Apple TV and that it's on the same Wi-Fi network as your iPad 2. Using your Apple TVs on screen menu, go to Settings > AirPlay and make sure that it's turned on.
On your iPad 2, double tap the Home Button to bring up the App Tray/Switcher. The screen should slide up and you will see some app icons there. Slide them to the right and you should see a Speaker icon, a brightness slider, some iPod music control buttons, and a button with a square and a triangle at the bottom. This button is the Airplay button. Tap on it.
You should see two choices. iPad and Apple TV. If you choose Apple TV, there is a switch that says mirroring. Slide the switch and your content on your iPad should now be mirrored on the TV through the Apple TV. (Some apps don't allow mirroring but most do.) -
I recently had to have my computer hard drive "cleaned." While this was going on, I broke my SG3, and now own an SG4.
I also changed servers for the internet. When I tried to plug in my SG4, after not being on iTunes for some time, all my data was erased.
No every time I try and do ANYTHING, it asks for my PW.....which is ALWAYS WRONG.....though I've reset it over and over and over.
I want my data back (contacts, pics, etc.). But I can't even maneuver around iTunes any more.
How in the **** do I get someone from iTunes to give me assisstance for the myriad of problems for which I am encountering. This is a CLUSTERF.....
HELP!There is no such thing as an "SG3" or "SG4". Did you possibly mean a 3GS and iPhone4?
It has always been very basic to ensure that a backup exists of your media and other important files. Computers fail, hard drives crashes... things happen. Do you not have a backup? The iPhone, like all iDevices is NOT a backup of your media, but rather a mirror of the content in the iTunes library on your computer.
If your contacts, pics, etc are not on your computer, no backups of the iPhone exist, and they are not on the phone, they are gone.
No one can magically make them re-appear. -
I have CS2 with the discs and serial number. After needing to have my computer wiped, reloading the discs, and imputing the serial number, neither phone activation or on-line activation works. What do I do? Lanny
Adobe took down the CS and CS2 activation servers, but they put up a version of CS2 for those who previously had a license to it.
You will need to download the software from here, and use the serial number given on these pages. Follow the directions on this link, and you will soon be up and running again.
Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3 -
I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?
You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID. -
i had to have my computer fixed and had to reinstall my iturnes and now it won't let me burn or put any of my music that i had imported. the only thing i have found is to delete them and reimport does anyone have any ideas how to fix this without delete my whole library i have over 10000 songs and this will take me days.
thanks
sammijaneWhy will it not let you add them? What specifically are you trying to do, please provide steps.
Frankly, the only thing that should need to be done it restore the iTunes folder from the backup onto the computer. There is no reason to add or import anything. -
so i had itunes on my computer it tried to do an update and told me i didnt have the authority to do so...deleted it and tried to reinstall and i keep getting a message saying service "apple mobile device" failed to start verify that you have sufficient privleges to do so...what does this mean?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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