Had to order recovery discs and can't do a full system recovery

My recovery file on my hard drive was erased so I had to order recovery discs. I followed all of the instructons of turning computer on, inserting the 1st dvd, holding the power button to shut off the computer, turning it back on, pressing etc to reach options. Chose f9. Chose to boot from dvd/cd rom. When I do that, my computer acts like it was shut off prematurely and no recovery menu.

One of several possibilities. Your CD/DVD drive is not working well enough to boot from or possible that the Recovery Disc is defective. Do you have another machine you can test the discs on to see if they will boot?
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Similar Messages

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    How in the world do I get everything from the recovery disc back onto my computer? 
    Please comment on any information that can help!

    The recovery partition on the hard drive does not have your programs/files. It holds the files to reinstall Windows and all original software/drivers that came on the laptop. In other words, it does exactly what just occurred.
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  • Hello, I am trying to reinstall os x lion in my macbook pro mid 2012, from my recovery disc, and its imposible because every time I have problems to download de installer or something that is required to do that. what can I do?

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    They should sell you recovery disc without any problems. If you call customer service and you feel that the conversation is going no ware you probably talking to wrong person. Disconnect and tray another time, you will never speak to the same person twice
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    I'm getting the following error message when attempting to invoke "Find My Mac"
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