Had to reinstall iTunes,backed up iPhone5 before the reinstall and need to restore the iPhone backup that is on the computer,Windows8, but it is not an option in the new iTunes restore menu. How do I map or add the old backup to the new iTunes?

Had to reinstall iTunes,backed up iPhone5 before the reinstall and need to restore the iPhone backup that is on the computer,Windows8, but it is not an option in the new iTunes restore menu. How do I map or add the old backup to the new iTunes restore option?

Hi MrsMoosie,
I'm sorry to hear you are having these issues with your iPad. If your iPad isn't responding or doesn't appear to be charging, you may find the information and troubleshooting steps outlined in the following articles helpful, in particular the following portion:
If you don't see the charging screen within an hour, or you see the connect to power screen, check your connector, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden

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HOW DO I TRANSFER DATA FROM MY IMAC TO MY NEW MACBOOK PRO? I tried it with an ethernet cable and it seems to go OK till it gets to applications. From there the time it takes to complete seems to increase rather than decrease!

That's the easiest way, this side of using Time Machine. The time it takes to transfer files between our computers ka vary but while doing it on my MBP I had to leave it plugged in for near 24 hours and it was supposed to take 3.

I bought a jailbroken iphone 3gs and connected it to my windows PCand backed up phone to my PC and i also have a iphone 3g that i want to transfer out of but now the iphone 3gs reset back to apple iphone start up , tell me please what can i do to fix this

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Under the answer you want to mark as correct you should see a box that says Correct with a green symbol to the left and a box with Helpful with an orange star to the left. Click on the one you want.
And thanks for thinking about that, it is appreciated.

On my computer I have folders in my email accounts but they are not on my iPad when I go into mail how do I get my folders in my iPad?

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https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/offerOptOut

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Everything will be erased:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
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iPad,iPod,iPod Touch Recovery Mode
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You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

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At this point, you can no longer download Lion (10.7) from the App Store, only Mountain Lion (10.8) - make sure all your applications are fully compatible if you decide to upgrade.
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Ipjone6, silver, 64GB
I lost my password and i could get into my phone, i tried but it said connect to itune. i did, but i did not get any result. please give me some advises how do i get my password back or reset with a new one?

how to reset password:
https://iforgot.apple.com/password/verify/appleid

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This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
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tt2

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You're going to have to get that info about his iTunes account if it's on iOS 7. Does it at least show the username it needs?

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hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

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Greetings Nefertiti72,
It seems you are experiencing an issue with contact syncing and management. It seems you've removed an email account which contained a number of contacts that are not associated with your iCloud account. I have linked to a knowledge base article which provides more information about iCloud contacts syncing:
Get help using iCloud Contacts - Apple Support
Learn what to do if you’re having issues using iCloud Contacts. For example, you might make changes to Contacts that don't update across all of your devices.
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iCloud: Import a vCard
You can import an electronic business card, also called a vCard, into iCloud Contacts. If the vCard contains contact information for more than one person, each contact becomes a separate entry.
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Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Had to reinstall iTunes,backed up iPhone5 before the reinstall and need to restore the iPhone backup that is on the computer,Windows8, but it is not an option in the new iTunes restore menu. How do I map or add the old backup to the new iTunes?

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