Had to reinstall muse but there is no button
I had muse installed but had to uninstall it. Now i want to install again, but i can't. CC still thinks it is on my computer, so it is listed on the top in the "my apps" section. there is no download there. If i try and go to the website to download it just opens CC and the process repeats.
Hi Ladoon,
The reason can be that it has not been uninstalled completely.
1.Please uninstall it completely
Windows:
Open the Windows Control Panel > Programs and Features
Choose an app and click Uninstall/Change
Check the preference box if present
Follow the on-screen instructions
Mac:
Open Finder and go to /Applications/Utilities/Adobe Installers
Check the preference box
Click on uninstall /Double-click an Adobe product to remove
Follow on-screen instructions
You can also go through : https://helpx.adobe.com/creative-cloud/help/install-apps.html
You can also use the Creative Cloud Cleaner Tool to uninstall : http://www.adobe.com/support/contact/cscleanertool.html
Now do log out & Log back in of the CC App(Desktop), you should get the download option.
Please let know if it was useful or not.
Regards,
Rajshree
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